Security Shift Supervisor Resume Example
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SECURITY SHIFT SUPERVISOR
Summary
Detailed oriented professional with 7 years experience as a military educator and campus security implementing public safety, military and security services for middle and high preparatory school. Enforced all applicable laws and followed campus regulations and department policies and procedures. Exercised good judgment and made critical decisions under routine, moderate and highly stressful conditions. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in conflict de-escalation techniques.
Skills
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Experience
Security Shift Supervisor, Lowell General Hospital, April 2019-CurrentReading , MA
- Coordinated shakedowns to locate and remove unauthorized items.
- Handled visitation and ensured all visitors, as well as employees, were properly identified and free of contraband.
- Ensuring metal detectors and hand wands are functional and operational.
- Maintained order in the building and on grounds of Synnex Corporation.
- Assigned daily tasks and responsibilities to security officers and filled out daily work logs.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Managed the closures of assigned buildings to ensure all doors are locked, cages secured and alarms set.
- Maintained hourly calls to central base in Florida, notifying any reports needing attention.
Account Manager, Vestracare, July 2017-February 2019Johnson City , NY
- Developed relationships with Manheim Auto Auction clients and provided individualized customer service to maintain the longevity of accounts for safety and security of the complex as well as 6 other remote lots for storage.
- Managed and maintained the scheduling, hiring process, monthly training, weekly payroll, discipline, and remote staffing.
- Staffed 42 officers at 7 different locations for 3 shifts, 24 hours a day.
- Improved the day to day operations in accordance with the overall standard operating procedures.
- Deescalated customer issues and concerns with prompt follow-thru.
- Achieved client loyalty through quality, productivity, service, and proactive management.
- Ensured client satisfaction ratings by actively listening and resolving customers' comments and concerns.
- Maintained accountability of over 2000 different types of motor vehicles for weekly nationwide auctions.
Platoon Sergeant, California Army National Guard, June 1987-March 2016City , STATE
- Assisted subordinate NCOs with identifying and developing personal strengths to overcome weaknesses and improve leadership capabilities.
- As Acting Battalion Supply Sergeant while deployed to Iraq in 2007-2008, I accounted for the safe storage, use, and maintenance of over $2,000,000 in high-value equipment and ammunitions.
- Offered leadership vital advice on deployment planning and the execution of 50 secret missions on deployment to Afghanistan.
- Coordinated tactical training exercises for 163 individual soldiers for overall squad requirements to promote combat readiness during deployment to Afghanistan in 2013-2014.
- Monitored and secured over $5,000,000 worth of all sensitive items, to include weapons, ammunition, and Company level equipment.
TAC NCO, Oakland Military Institute (State Active Duty), March 2004-June 2011City , STATE
- TAC (Teach Access and Counsel) students from 6th thru 12th grade.
- Mentoring and structuring students through a military protocol
- Met with parents to discuss students' progress and review areas requiring improvement.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Encouraged student critical thinking and discussion in Military Science course using variety of teaching techniques.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at campus facility.
Education and Training
Bachelor of ScienceCriminal Justice Administration, , University Of Phoenix, , CitySeptember 2019
Accomplishments
- Awarded the Bronze Star Medal in 2014.
- Awarded (4) Army Achievement Medals and (4) Army Commendation Medals from 1987-2016
- Received Global War on Terrorism Service Medal and Global War on Terrorism Expeditionary Medal in 2008.
- Maintained 100% accountability of a large section of equipment worth over $5,000,000 during military deployment in Operation Enduring Freedom from 2013-2014.
- Accounted for, maintained and personally handled more than $ 20,000 cash per month for purchasing new equipment fielding and force outfitting for soldiers during Operation Iraqi Freedom from 2007-2008.
- Served 28 years in the United States Army with 3 Overseas Deployments. 2004-2005 Guantanamo Bay, Cuba / 2007-2008 Camp Taji, Iraq / 2013-2014 Kandahar Airfield, Afghanistan
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Resume Overview
School Attended
- University Of Phoenix
Job Titles Held:
- Security Shift Supervisor
- Account Manager
- Platoon Sergeant
- TAC NCO
Degrees
- Bachelor of Science
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