Results-driven Computer Operator, IT Specialist, Supervisory and Security Assistants with experience in back-end knowledge of computer
systems, relational databases, security rules, security regulations and maintenance of complex and critical systems.
Strong analytical skills
Local remoter systems support
Strong collaborative skills
Excellent problem solving skills
Customer needs assessment
Skills Experience Total Years 37
Unix, Linux, Cray, IBM, SGI Computer
Operating systems Operator
Security Knowledge and Writing of IOP's, guidelines for computer facilities and personnel
Reviewing security clearances for access to facilities
Preparing facilities for future security access for computer systems
Streamlined system process to increase efficiency and reduce problems that have
occurred through software or user errors.
Identified, recommended and prioritized features and applications in conjunction with
Tested, debugged and documented applications using appropriate guidelines submitted
through supervisors and other personnel in the organization.
Improved department efficiency through implementation of strategic workflow and
Managed monthly schedules and computer operators supporting the government.
Preparing IOP's documents for users, system personnel and computer operators for writing, destroying and developing data media.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Improved office organization by compiling reports, spreadsheets, organizational charts and data reports using various databases, computer driven software.
Developing guidelines for access to computer rooms through access lists, keycard requirements and security locks.
06/2012 to Current
Security Escort/Computer Operator
Sentrillion APG, MD
Troubleshoot and resolved application issues escalated from computer errors and System
Served as operating system expert, providing technical support for the
Assisted in the monitoring and reporting on computer errors and performance.
Worked with system administrators to analyze computing and network needs and perform
system commands to solve problems with the computing environment.
premises to prevent and detect signs of intrusion and ensure security of doors, windows and
Worked with Visitor Control at APG to have badges created for visitors, checked passes and credentials of persons seeking to enter the property. Check with visitors to make sure they have proper badges to have access to various areas and they are escorted at all times.
04/2011 to 04/2012
Reservation ClerkBar Harbor RV Park － Abingdon, MD
Reserved spaces for campers through camp developed database. Collected rent from campers who lived at the park and provided receipts for the business and residents.
Troubleshoot and resolved problems with the campsite, errors in rental costs and database
Sold products from the campsite store, worked with computer driven software for
cash register to keep inventory stock up to date.
Balanced the money taken in during the shift for future deposit in the bank by the business owners.
10/1980 to 10/2010
Computer Operator IT SpecialistsFederal Government APG － MD
Assisted in the monitoring and reporting on system errors and performance.
reliability of software, systems, database and processing. Supervised and trained computer operators, computer assistants and IT Specialists in security rules and regulations. Streamlined acquisition of product
requirements and specifications to disseminate across multiple computer lines and IT support
Developed and managed project plans while providing status updates to
management.Designed, documented and executed maintenance procedures, including
system upgrades, patch management and system backups.Led integrated product solution
project teams with fiscal budgets.Maintained detailed administrative and procedural processes to improve security knowledge, regulations and efficiency.
Work with computer account database to update computer user accounts and security information to create accounts to large frame computer systems. Received security information from future users through the security personnel, faxes and documentation.
Standardized computer user account filing system to justify the need for access to large frame computers.
Associate of Arts: Computer InformationHarford Community College － Bel Air, MD, United StatesComputer Information
analytical skills, budgets, cash register, Cray, database, doors, IBM, Information security, IT support, LINUX, windows, needs assessment, network, Operating systems, operating system, problem solving skills, project plans, reporting, SGI, technical support, systems support, UNIX, upgrades, Organizational Skills, Security Knowledge of Regulations, Telephone Skills, Speaking