To join an organization as a dispatcher, use developed techniques and organization skills for any required task and duty.
Strong work ethic
Strong decision maker
Security Dispatcher, 05/2006 to 06/2013 Company Name – City, State Operate 2-way radio, Operate computer terminals, operate Simplex Fire Systems, CardKey Computer, License Plate Recognition program, Emergency Intercoms, Elevator Intercoms, and control switches. Multi-task with accuracy ie answer phone lines, answer radio calls, answer security door. Keep detailed log of daily incidences. Check technicians in and out of tickets and communicate information between technicians and on-site staff. Provides clear and concise communications between Bellevue Police Department and Bellevue Fire and Safety.
Customer Relations Manager, 04/2002 to 09/2005 Company Name – City, State Worked with department managers to develop and administer a customer relations program which was designed to build a loyal customer base. Acted as the dealership's goodwill ambassador. Ensured new vehicles were prepped for delivery. Worked with salespeople to ensure post-sale customer contacts were made with 48 hours of delivery. Discussed dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors. Was at forefront of getting dealership "Blue Oval Certified" by Autonation.
911 Communications Dispatcher, 2006 Renton Technical College - City, State Completed a 630 hour program in Emergency Communications Dispatch
Unarmed Private Security Guard-Issued 3/13 Blood Pathogens for the community and workplace-Issued 4/13 CPR and First Aid-Issued 4/13 Traffic Control Flagger-Issued 4/13
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Renton Technical College
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Customer Relations Manager
911 Communications Dispatcher , 2006
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