Security Ambassador Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

A seasoned Security Agent equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. I have 19 years of experience with excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.

  • Safety, emergency and security procedures development and implementation
  • CPR/AED Certified
  • Security team training and leadership abilities to work collaboratively
  • CCTV, badge access control, premises motion detection monitoring systems knowledge
  • Company risk mitigation
  • Ability to multi-task, prioritize and utilize available resources to complete assignments on time
  • Physical combat trained in military and law enforcement techniques
  • Proficient in operating and managing different security systems including Lenel, Telco, KVM, Arlo, Axis Cams, ExacqVision, DNA Fusion and Everbridge Emergency Notification Systems
  • Criminal law understanding on the powers of arrest
  • Counter Terrorist & Dignitary Protection Driver Certification
  • Defensive Driving Tactics Certification
  • Advance Emergency Medical and Aviation Trauma Certification
09/2021 to Present Studio Manager Fanatics Inc | Santa Clara, CA,
  • Educate to new members on cryotherapy, the importance if muscle recovery and overall health and wellness
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Perform localized spot treatments for any injuries, compression session to increase circulation, and cryotherapy sessions for inflammation and energy boost
  • Provided excellent customer service by effectively communicating with new members, families, and staff
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.
04/2021 to 08/2021 Security Ambassador Seaworld Parks | Tampa, FL,
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files quickly and accurately.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Provided team leadership for Academy Awards.
11/2019 to 02/2020 Residential Security Agent Tanium | Milwaukee, WI,

Embedded Security Manager with Quibi

West Hollywood, CA. February 2020 to Oct 2020

  • Educated the companies 200 employees on the Everbridge Emergency Notification System, conducted a companywide demonstration.
  • Conducted background check and identification on all arriving A-List celebrities and guests, mitigating unauthorized entry.
  • Controlled all physical and security technology programs, including CCTV, badge access control, elevator and floor access systems and incident management systems.
  • Worked directly with Advance Executive Protection Teams for visiting Executives, providing knowledge of emergency procedures.
  • Directed building and corporate security staff members for all private company events, ensuring no theft of patented technology.
  • Provided personal protection for CEO’s and Vice Presidents, monitoring and patrolling location of personal vehicles to ensure safety.
  • Constructed security documentation for guests, vendor arrival and departure.
  • Designed company emergency evacuation procedures booklet, photographs of escape routes and exterior meeting areas.
  • Coordinated purchase of emergency medical supplies, worked with facilities manager on placement throughout the building.
  • Designed and implemented authorized guest arrival security procedures with reception staff.
  • Created suspicious package procedures for mailroom personnel.
04/2010 to 06/2019 Residential Security Agent Tanium | Newark, DE,
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Monitored over 50+ security cameras, perimeter sensors, multiple residential properties both within and outside of CA.
  • Demonstrates professional conduct with clients, staff and security team member to deliver outstanding customer service.
  • Developed and implemented a Vehicle Readiness Program for client personal owned vehicles, security team vehicles to maintain vehicle readiness, decrease maintenance costs and conducted daily vehicle inspections to ensure safe operation and travel.
  • Worked with local law enforcement agents to apprehend suspicious individuals and trespassers observed on properties.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Created agendas and communication materials for team meetings, to enure proper understanding of new systems and train new team members.
  • Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, or technical issues specific to the client and their interests.
Education and Training
Expected in 06/2017 Certificate of Completion | AED/CPR Advance Medical And In-flight Training AirCare International, Long Beach, CA, GPA:

CPR/AED, In-flight care, advanced first aid and medical skills with considerations of time, space, and the limited resources available. Hands-on emergency medical procedures and practices.

Expected in 06/2016 Certificate of Completion | Accident Avoidance, Evasive Security Driving BSR, Inc Training Center, West Virginia, GPA:

This course teaches vehicle handling techniques through hands-on realistic driving exercises and simulated emergency situations in a safe and controlled environment. Other areas that will be covered are Terrorist Operations & Surveillance Detection; consisting of past terrorist/criminal attacks, lessons learned, route analysis and surveillance detection.

Expected in 08/2016 Certificate of Completion | PC 832 – Arrest, Search And Seizure Moreno Valley College, Moreno Valley, CA, GPA:

The Arrest, Search & Seizure component of the P.C. 832 courses is a 40-hour course which covers topics such as Criminal Justice, Leadership, Professionalism & Ethics, Cultural Diversity, Community Relations, Laws of Arrest, Investigative Report Writing, and Arrest Methods/Defensive Tactics.

Expected in 01/2015 Certificate of Completion | Executive Protection Training Program R.L. Oatman & Associates, Las Vegas, NV, GPA:

Completed professional development in:

  • Executive Protection Orientation
  • Threat Assessment
  • Advance Procedures
  • Choreography of Protection
  • Counter-surveillance
  • Detecting Armed Adversaries
  • Transportation Security
  • Managing and Directing an Executive Protection Program
Expected in 11/2016 Certificate of Completion | Proactive Threat Assessment And IED Training Chameleon Associates, Woodland Hills, CA, GPA:

Completed professional development in:

  • The Nature of Terrorist Threat
  • Means of Aggression
  • Suicide Bombers
  • Predictive Profiling
  • Principles of Security System Testing
  • Physiology of Threat Assessment and Decision Making
  • General Principles of Security

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • AirCare International
  • BSR, Inc Training Center
  • Moreno Valley College
  • R.L. Oatman & Associates
  • Chameleon Associates
Job Titles Held:
  • Studio Manager
  • Security Ambassador
  • Residential Security Agent
  • Residential Security Agent
  • Certificate of Completion
  • Certificate of Completion
  • Certificate of Completion
  • Certificate of Completion
  • Certificate of Completion