- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dependable individual with excellent system calibration, repair and servicing talents. A bilingual technician trained to deliver quality work with attention to customer needs.
- Microsoft Word, Excel, PowerPoint, Outlook
- Equipment maintenance
- IP camera configuring
- Software installations
- Hardware installation
- Security system installation
- CAT 5/6 cable termination
- Wireless access point configuration/installation
- Soldering
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- Hardware installation, Troubleshooting
- Customer service
- Electronics
- Fluent in English
- Leadership
- Operating Systems
- Blueprint reading
- Effective customer communication
- Team building
|
Security Alarm Technician, 10/2020 to Current
Rfi – Sacramento, CA,
- Trained associates on proper operation of security systems to prevent false alarms.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
- Tested equipment, connections and signals to verify security system functionality.
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
- Reviewed life safety and security systems for code compliance.
- Instructed customers on device's proper use and maintenance.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Inspected fire and security alarm systems for both commercial and residential customers.
- Inputted information from customer calls and onsite service visits into company's system using Mastermind.
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Installed fire alarm panels and devices and programmed equipment.
Security Officer, 12/2012 to 01/2021
Virtua Health, Inc. – Browns Mills, NJ,
- Monitoring and authorizing entering vehicles/people on the property through checking identification and following proper protocol according to the company employee handbook.
- Checking surveillance cameras periodically to identify and ensure that there are no disruptions or unlawful acts on the premises.
- Providing phenomenal customer service to residents and guests through directing and assisting across buildings and premises.
- Checked passes and credentials of persons seeking to enter the property and issued passes for guests.
- Configured new employee work stations, including all hardware, software and peripheral devices.
- Troubleshot system alerts and issues to rectify issues.
- Monitored and maintained control of crowds during events.
- Monitored security cameras , buildings and alarm systems.
- Traffic control Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
FPV Drone Repair Technician , 01/2018 to 10/2020
SELF – City, STATE,
- Flash firmware and configure flight controllers.
- Prepared work to be accomplished by studying assembly instructions, blueprint specifications and parts lists; gathering parts, subassemblies, tools and materials
- Positioned parts and subassemblies by using templates or reading measurements
- Assembled components by examining connections for correct fit, fastening parts and subassemblies
- Verified specifications by measuring completed components
- Keeps production equipment operational by completing preventive maintenance requirements; following manufacturer’s instructions, troubleshooting malfunctions, or calling in repairs
- Tested newly installed equipment, provided performance data to client post repair.
Computer Repair Tech, 12/2012 to 06/2019
SELF – City, STATE,
- Familiar with Honeywell, DSC, Alarm.com systems
- Diagnosed software issues, installed updates, and new software.
- Consulted customers regarding technical needs.
- Disassembled systems on-site to diagnose issues and make selected repairs.
- Transport systems for off-site repairs.
- Soldering electronic components On-site flight testing and troubleshooting.
- Remove/replace electronic components.
- Replace broken screens and faulty components.
- Assisted customers with new computer and accessory purchases.
- Educated customers on software use and at-home maintenance.
- Installed motherboards, processors and graphics cards.
- Upgraded laptops/desktops, improving speed and performance.
- Supervised work teams and successfully oversaw multiple security system assignments on a daily basis.
- Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.
Associate of Science: Computer Information Technology, Expected in 2022
Miami Dade College - Miami, FL
GPA:
Network: , Expected in 2020
- ,
GPA:
A+ Core: , Expected in 2020
- ,
GPA:
High School Diploma: , Expected in 2011
North Miami Beach Senior High School - ,
GPA:
Associate of Arts: Crime Scene Technician, Expected in
Miami Dade College - Miami, Florida
GPA:
- Fire Alarm System Agent/ Burglar Alarm System Agent
- Class "D" Security Officer License
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