primary responsibilities are of informing, advising and installing ADT security systems for preset residential accounts and commercial businesses.
Identified, responded, and communicated to opportunities to impact sales and customer satisfaction with each customer.
Assisted customers with their security services and provided customer assistance even after the install and customer education has completed.
Professionally installed and servicing DISH Satellite Systems/Products in the customer's home.
Trained and readied technicians to be released out into the field according to Standard Operating Procedures.
Used problem-solving and technical skills to install, test and/or repair satellite dishes and internet related equipment.
Evaluated each job site to assess optimal placement of satellite dish and communicate with customers to review the installation process.
Troubleshoot systems to determine the appropriate resolution for reported problems with usage.
Managed the administrative processes including van inventory and appropriate documentation.
Installed and Worked independently and responsible for the installation of AT&T services and systems in residences and businesses.
Provide technology service and support to all of our customers Ensuring customer satisfaction at the highest level.
Determining the best location for Customer U-Verse Services.
Making sure the customer is comfortable with all aspects of running the system by providing thorough explanations Running cables and hooking up receivers and telecom services.
Stocking vehicle with necessary equipment on a weekly basis and
continuing to learn about new technology at the same time.
Store responsibilities are to include keeping the presentation of the store up to its peak performance and to keep up the standards of the store.
Other responsibilities were to unload and load many different types of freight from trucks and other utility vehicles as well as stock merchandise.
Assisted each customer with their shopping and purchasing experience.
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