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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Focused Security Manager bringing years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of integrity and respect. Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Hardworking and reliable security officer with strong ability in management and skill development. Offering ten plus years in the security industry. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Interviews
  • Security team leadership
  • Security screening
  • Staffing and scheduling
  • Security officer training
  • Safety and security procedures
  • Skilled in conflict resolution
  • Report analysis
  • Daily status reports
  • Knowledgeable in the use of PC's utilizing Microsoft Office, Word and Excel programs.
Experience
09/2019 to Current
Site Security Manager Asrc Federal Holding Company Fort Shafter, HI,
  • Developed and implemented training methods to promote improved officer performance.
  • Spearheaded use of high-tech surveillance software to provide full security coverage in new stores.
  • Monitored building by foot for any security issues.
  • Managed staff schedules for all shifts and events to minimize overtime costs.
  • Developed and implemented training procedures for all newly hired personnel.
  • Led security team and contributed to on-call shifts.
  • Demonstrated ability to think fast and remain calm under pressure.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Managed security staff schedules for all shifts, minimizing overtime costs.
  • Recorded required data for incident reports and files quickly and accurately.
  • Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Designed security policies, alarm response protocols and access card guidelines.
  • Trained new security officers on safety protocols and company standards.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Hired, trained and managed staff associates.
  • Supervised property entrances and exits and monitored employee safety.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Guarded restricted areas to prevent unauthorized entry.
  • Used x-ray scanners to check luggage and carry-on items for unauthorized materials
  • Supervise and assist the security team in screening passengers,luggage, and cargo traveling to and from Houston TX and Bartlesville, Oklahoma.
  • Provided security team leadership and contributed to on-call duties.
02/2013 to 03/2018
Security Supervisor Hei Hotels & Resorts New York, NY,
  • Enhanced air traveler security and protection courteously and professionally by operating screening equipment to identify dangerous objects and prevent transport onto aircraft.
  • Maintained security and safety focus and awareness and adhered to security screening protocols while working in stressful environment with disruptive and angry passengers.
  • Performed searches and screening, including occasional physical searching of people and conducted bag searches with constant focus on identifying potentially life-threatening devices.
  • Controlled facility entry and exit points, secured premises and personnel by patrolling property, inspected buildings and equipment and continually observed for safety or security hazards.
  • Conducted baggage or cargo screening to verify compliance with governmental regulations using x-ray machines, walk-through magnetometers and hand-held magnetometers.
  • Maintained orderly queue of visitors checking in, assisted visitors with questions, directed to specific locations and reported unusual, questionable or suspicious activities to management.
  • Monitored and conducted passenger screening.
  • Watched each individual to assess demeanor and look for suspicious behavior.
  • Upheld strong customer service standards while completing screenings.
08/2015 to 08/2016
Security Tutera Senior Living Chicago, IL,
  • Guarded restricted areas to prevent unauthorized entry.
  • Supervised and mentored security officers.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Upheld strong customer service standards while completing screenings.
01/2011 to 02/2012
Hotel Security Guard Allied Universal Security Del Mar, CA,
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
01/2008 to 06/2009
Security Guard Foot Locker Inc. Augusta, GA,
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Collaborated with local law enforcement agencies to support criminal investigations.
Education and Training
Expected in 05/2005
High School Diploma:
Aldine High School - Houston, TX
GPA:

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Resume Overview

School Attended

  • Aldine High School

Job Titles Held:

  • Site Security Manager
  • Security Supervisor
  • Security
  • Hotel Security Guard
  • Security Guard

Degrees

  • High School Diploma

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