Security Account Manager with 11 years in the security field, including client contracts, statement of work, client meetings, public relations and supervisory skills such as scheduling, payroll, and over seeing 10 employees. Extensively trained in conflict resolution and managing multiple sites and multiple task.
I was on the Dean's List at South University for the fall of 2010 academic quarter. I received my associate degree in criminal justice in 2013.
Supervise the day to day security operations of five AT&T buildings consisting of 10 employees. Manage multiple teams of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support. Ensure all required reporting, statement of work, and contract compliance requirements are met. Ensure portfolios of clients are provided with high quality security services to protect people and property. Build, improve and maintain effective relationships with both clients and employees. Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service. Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Clients or District manager.
Supervises the security and conduct of inmates in cells, during group meetings, meals, bathing, at recreation during visitations, and on work and other assignments. Observes the conduct and behavior of inmates to prevent disturbances and escapes. Escort inmates to places within and outside of the Detention Center, including courts, visiting rooms, and medical offices. Keeps daily log of inmate's activities. Book's inmates into detention facilities. Issued clothing, food, and supplies to the inmates. Visually and physically searched inmates and their quarters for illegal items, such as weapons and drugs. assists in suppressing and controlling problems that might occur. prepares written reports concerning incidences of inmate's disturbances or injuries.
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