secretary assistant store manager resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Responsive team leader with strong customer service background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Customer service-oriented professional with enthusiastic personality and skills in retail, sales, and customer assistance . Ready to apply experience in at home work regardless if sales, call center, data entry, etc. with this exciting organization. Hardworking and reliable employee (remote, sales, retail, caregiver) with strong ability in reliability and respectful, positive person. Offering customer communications, reliability and a focused individual. Highly organized, proactive and punctual with team-oriented mentality. I'm eager for this position, and I will work very hard to be a fast learner plus maintain requirements. Will be able to start training or working ASAP, pass a background check, and required accommodations to preform this job.

  • POS systems operations
  • Stock management
  • Strategic Planning
  • Customer relations
  • Customer Service
  • Issue resolution
  • Workforce Management
  • Sales strategies
  • Sales Techniques
  • Billing
  • Microsoft Powerpoint, Excell, Word, Office, Spreadsheets, Windows 10, Android, Apple, etc expertise
  • Records maintenance
  • Store growth planning
  • Creating store processes
  • Customer outreach
  • Leadership development
  • Business Acumen
  • Reliable Team member
  • Passionate for my role
  • Eager to learn new things
  • Problem Solver
Education and Training
Cookeville High School Cookeville, TN Expected in 05/2014 High School Diploma : - GPA : Cookeville
  • Completed continuing education in becoming Cosmetologist. Completed 828 Hours in high-school. 1500 hours is required by state law.
  • 3.2 GPA
  • Completed coursework in Cosmetology, Home Economics and Choir Alto Singing.
  • Lottery grant + Pell Grant Recipient
  • Cosmetology Skills USA Member
Paul Mitchell The School Of Cosmetology, TN Murfreesboro, TN, Expected in : Cosmetologist - GPA :
  • FAFSA Funding / Scholarship application
  • Approved and filled necessary applications out
  • Wrote the required entrance essay - and I scored 100%
  • 3 day a week school - 6 months to finish
  • They accepted 500 hours of my high-school hours transferred
  • Pending due to location and accommodations of attending
Seven Hills Foundation - Secretary /Assistant Store Manager
Unavailable, TN, 02/2014 - 11/2020
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
Dick's Sporting Goods - Direct Support Professional Caregiver
Sunnyvale, CA, 06/2016 - 08/2017
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Transported patients to and from medical, dental and personal care appointments.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Administered necessary medications as directed by care plan.
  • Assisted over 2 residents per day, and I worked 12 hours a day / 5 days a week with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
Kohl's Department Store - Retail Sales Associate
City, STATE, 03/2016 - 02/2017
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Lazy Cow Creamery - Ice Cream Churner/Kitchen Hand
City, STATE, 03/2018 - 08/2018
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cleaned utensils, dishes and glasses for customer use.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Employed knowledge of cutlery and culinary tools to prepare the ice creams, toppings, waffle cones.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Additional Information

In Summary to my resume; I wanted to make it known what equipment I already possess for this employment.

  • Dell Latitude E6440 Laptop

CPU: Intel Core i7 - 4600M

GPU: Intel HD Graphics 4600

Display: 14.0, Full HD (1920x1080), TN

Storage: HP 120 G SSD

Ram: 16GB DDR3

  • WiFi/ Internet
  • Personal Workspace

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Resume Overview

School Attended

  • Cookeville High School
  • Paul Mitchell The School Of Cosmetology, TN

Job Titles Held:

  • Secretary /Assistant Store Manager
  • Direct Support Professional Caregiver
  • Retail Sales Associate
  • Ice Cream Churner/Kitchen Hand


  • High School Diploma
  • Some College (No Degree)

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