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Although my time at The Children's Place was short, I very much enjoyed my time working there. I was promoted very quickly from Sales Associate to a Sales Lead (Assistant Manager Position). I was recognized for my ability to communicate and provided exceptional service that ensured not only myself but the store as a whole gained positive feedback. Skills i acquired while working at The Children's Place- Retail Operations, Customer Service, Stocking/Receiving, Floor-sets, Cash Handling, Sales, Loss Control/Prevention.

• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
• Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
• Provided exceptional services to ensure pleasant shopping experiences and adhere to company protocol.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Skilled using cash register including processing sales discounts and refunds.
• Maintained clean sales floor and straightened and faced merchandise.
• Energized and motivated in performing sales floor activities including merchandising and selling.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

After the decision of leaving my High School and receiving my GED I worked with multiple families in providing care for their children. The children I cared for varying in ages (2 years-12years). My time caring for the children took place during some weekends, mornings, mid-day, evenings (after school), summer and winter breaks. I believe myself to be skilled in creating fun, engaging, educational activities, while making the children's well being and safety my top priority. In addition to staying indoors and organizing many home-learning activities we often adventured out for fun socializing at local parks, swimming pools, movie theaters, and more! Along with caring for the children I also had lite household duties such as preparing meals and cleaning.

During my time working as a Legislative Page I was constantly on the move. Walking the floors of the Capitol and Annex building my duties mostly consisted of delivery of Legislative materials, preparing the the Chamber for Session and carrying Bills to be presented to the stand. I occasionally would run personal errands for the staff as well.