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scrum master lead resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert and developing high performing teams. Collaborative individual remains poised in all types of situations. A supportive Scrum Master that holds excellent problem solving capabilities, Results-focused, highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, to achieve positive impact on all business outcomes.

Skills
  • Team building
  • Conflict resolution
  • Team management
  • Training & development
  • Complex Problem Solving
  • Attention to Detail
  • Backlog Management
  • Project Team Coordination
  • Effective Customer Communication
  • Agile Best Practices
  • Facilitator
  • Coaching and Mentoring
  • Project Planning
  • Scrum Processes
Experience
Scrum Master Lead, 08/2021 to Current
Axos Bank, ,
  • Help Team to successfully adopt Agile values and principles in the Project Management environment which has led to fastest delivery of values to the business and customers.
  • Coach Team Members, encouraging them to be self-organized and become cross functional.
  • Support the Project Team to develop all kinds of softwares like the Lean software, Server software and many more.
  • Promote Prioritization, Team readiness and commitment for each sprints, while driving ceremonies and various release processes as appropriate to ensure all risk, security and developments requirements are met.
  • Collaborate with product owner, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Define and establish measurable metrics to help track the progress of Agile Development Team, which has led to an increase in Value Delivery from 60% to 90%.
  • Optimize scrum team velocity to identify improvement opportunities and achieve higher level performance and increase productivity and team satisfaction.
  • Lead sprint reviews and planning meetings to promote full team engagement.
  • Act as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Effectively promote continuous learning culture in the Scrum Master Community of Practice.
  • Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Manage product backlog and support Scrum framework for monthly sprint releases.
  • Work closely and listen to team members' feedback to identify issues and resolve conflicts and provide continuous improvement for product development lifecycle.
  • Remove impediments and protect team members from interruptions and distractions to maximize productivity.
  • Motivate and encourage team members to communicate more openly and constructively with each other.
Agile Scrum Master, 05/2017 to 07/2021
Fidelity National Information Services, , Wilmington, DE
  • Coached Agile team to self-manage, resulting in a high-performance team, which met federal-client goals and multi-million-dollar contract extension.
  • Helped to successfully complete one of the big Banking payment App Project.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Introduced and Assisted in the success and launch of a new Payment App
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Assisted Product owners with backlog prioritization, backlog grooming and release planning.
  • Managed the Scrum Event calendar to ensure all event meetings are held and stay within the time box.
  • Utilized JIRA, Confluence, SharePoint, Excel and PowerPoint to manage and share relevant communication with team members and stakeholders.
  • Monitored progress using all the sprint report, velocity, burn up and burn down charts.
  • Provided actionable insight to the Agile team during Retrospective events to ensure open discussions.
  • Introduced working agreements to promote transparency and clarity within the Agile team.
  • Coordinated all Scrum ceremonies including Iteration Planning, Daily Standup, Iteration Retrospective, Iteration Reviews and Backlog Refinement for an Agile team of 8.
  • Worked to provide continuous improvement for product development lifecycle.
Business Development and Project Manager, 11/2013 to 04/2017
Laurence Gray, , New York, NY
  • Worked closely with the Market Research department to determine market outcomes using data metrics
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
  • Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
  • Facilitated and managed business development plan based on market and industry research.
  • Collaborated with other student interns to develop and standardize CSR Practices for the agency.
  • Communicated with local organizations to build networks and develop leads.
  • Engaged with customers to build business relationships.
  • Achieved or exceeded company-defined sales quotas.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
  • Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
  • Analyzed market, technology and industry to keep current on trends.
  • Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Education and Training
Bachelor of Science: Computer And Information Sciences, Expected in to University of Ilorin - Ilorin,
GPA:
Diploma: Computer Software Engineer, Expected in to Cyclobold Tech ( School of Software Engineering) - ,
GPA:
Certifications

Professional Scrum Master 1 (PSM1) .

Scrum Master Certified (SMC).

SAFe Practitioner Certification.

ITIL Service Operation Certified.

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Resume Overview

School Attended

  • University of Ilorin
  • Cyclobold Tech ( School of Software Engineering)

Job Titles Held:

  • Scrum Master Lead
  • Agile Scrum Master
  • Business Development and Project Manager

Degrees

  • Bachelor of Science
  • Diploma

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