Scrum Master resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

PROFESSIONAL OBJECTIVES A Scrum Master with 4 years of experience working with and supporting organizations and software development teams in adopting Agile principles and values to support quality deliverables to end- users and customers. Knowledge of banking and healthcare projects and working in all levels of an Agile transformation. Experience coaching and facilitating all scrum frameworks and successfully adding value to any team looking to learn and grow.

  • Technical Skills
  • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook), Stata, IBM SPSS, iMovie, Adobe
  • Effective Communication
  • Agile(Kanban, Scrum, Safe)
  • Release planning
  • Jira/Confluence
  • SDLC
  • CI/CD
  • TDD
  • User Story Mapping
  • Mobile/Web Development
  • Risk and Change management
  • Process optimization
Work History
11/2020 to Current
Scrum Master Insulet Corporation , , Bethesda, MD
  • Led 2 cross functional scrum teams in the development of various applications for internal and external use
  • Facilitated all scrum ceremonies to embrace the three scrum pillars as well as ensure timebox is adhered to, collaboration is effective, and agenda is met
  • Facilitated the process of preparing for our upcoming sprint by ensuring stories met the DOR and having refinement sessions to split stories and size them with story points
  • Coordinated deployment activities which included architectural approvals, coordinating with external team’s support, closing out any open bugs, and identifying any risk, and fixed versions
  • Helped the team elevate to high levels of agile maturity by empowering them, coaching, and training them on best practices and ways of making the process efficient overall
  • Supported the Product owner in managing priorities and finding ways to manage scope creep and ensuring the roadmap and release plan was frequently updated
  • Eliminated and escalated impediments as needed for team to meet their goals
  • Used metrics and other KPI to identify teams’ performance, effectiveness, velocity, and quality of products being delivered to customers
  • Coached the team to understand their current velocity and capacity to create a sable delivery process while identifying areas of improvement to higher levels
  • Worked with Tech Lead in ensuring any open bugs were troubleshooted, prioritized, and resolved.
09/2018 to 07/2020
Scrum Master Insulet Corporation , ,
  • Encourage teams to cross train and hold themselves accountable to seek ways of continuously improving
  • Led 2 cross functional teams in developing and deploying multiple features for web and mobile applications and a cloud- based financial data reporting platform
  • Ensured tasks are completed and milestones are reached throughout the project lifecycle by incorporating and tracking metrics, business objectives, resources, communication agreements, impediments, dependencies, and team capacity
  • Drove relentless improvements by providing feedback, tracking metrics, building trust in the team, and facilitating retrospectives
  • Supporting the team and organization as a servant leader anyway I can to achieve our goal
  • Supported the Product Owner by finding effective product backlog management techniques to monitor the progress of our objectives and to keep a well-defined, prioritized backlog that delivers valuable features to end-user, and enables product sustainability and a quick ROI
  • Created a trusting and safe environment for the Scrum team where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving
  • Celebrate the team and continuously motivate them and empower them to self-manage and solve their problems
  • Utilize Jira and confluence to manage all stages of the SDLC from and create transparency on what is happening
  • Assisted the team in coordinating all dependencies with external teams with respect to timelines and capacity while tracking the progress for consumption
  • Collaborate with scrum community within the organization to discuss ways of promoting agile in a remote setting.
06/2015 to 05/2017
Business Analyst Amn Healthcare , ,
  • Engaged business managers to identify and develop business requirements and transformed them into technical requirements (Mapping Document) and ultimately responsible for delivering the solution
  • Produce and improve overall documentation related to the implementation's configuration and regular releases
  • Work with users and management to design and implement enhancements for the specified functional areas, and conduct regular application review sessions among both users and management
  • Performed frequent UAT and end-2-end testing for various application systems to validate business requirements
  • Created Tableau Dashboards with interactive views, trends, and drill downs along with user level security
Expected in
B.S: Business Administration Concentration Accounting
Bowie State University - Bowie, MD
Certified Scrum Master

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Resume Overview

School Attended

  • Bowie State University

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Business Analyst


  • B.S

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