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scrum master resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced scrum master delivering medium and large scale projects on time by effectively collaborating, facilitating and coaching various scrum teams. I, have over seven years of experience working in software development product teams. Proven enterprise experience in security management, leadership, and excellent communication and presentation skills.

Highly trained individual knowledgeable in web development technologies and considered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills.

Skills
  • Agile Methodology
  • Backlog Management
  • Servant Leadership
  • Building High Performance Teams
  • Effective Time Management
  • Trust & Teamwork Based Approach
  • Gathering and Presenting Information
  • Continuous Improvement
  • System Thinking
  • Career Development
  • Critical Thinking
  • Effective Time Management
  • Evaluating Evidence and Results
  • Ability To Adapt
  • Jira
  • Strong Interpersonal Skills
  • Dependency Management
  • Prioritization
  • Team Coordination
Work History
11/2018 to Current Scrum Master Accenture Contractor Jobs | Reisterstown, MD,
  • Achieved consistent early project delivery and reduced process waste while managing projects with large budgets, communicating with stakeholders, and managing expectations.
  • Frequently called upon for expertise in overseeing complex data warehousing projects and full understanding of data and information management concepts.
  • Streamlined numerous processes across enterprise when defining and deploying new product development processes and facilitating continuous improvement of existing processes.
  • Increased revenue from in 2 years, slashing time to delivery by developing efficiency strategies with cross-functional teams.
  • Delivered all project objectives within anticipated timelines and budgets as Scrum Master for wide variety of products, completing record number under budget.
  • Improved transparency, removed impediments, and built trusting environment, allowing conflicts to be managed healthily.
  • Improved operations through consistent hard work and dedication
  • Carried out day-day-day duties accurately and efficiently
  • Developed and maintained courteous and effective working relationships
  • Within three months I helped my
02/2017 to 06/2018 Scrum Master Accenture Contractor Jobs | Richfield, PA,
  • Provided leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance, and lifecycle to achieve project goals using agile practices; promoted team engagement and motivation.
  • Conducted project estimate sessions with project stakeholders to drive project estimates and challenged estimates where appropriate to ensure accurate effort estimates by functional areas.
  • Engaged and assisted product owner to ensure that work requests are properly articulated, prioritized and detailed.
  • Managed product backlog and supported Scrum framework for monthly sprint releases
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
  • Applied agile methodology to shorten cycle time and achieve target margins`
05/2011 to 02/2017 IT Project Manager Saalex Solutions | Phoenix, AZ,
  • Led large-scale projects with enterprise-wide influence through cross-team collaboration, effective dependency, risk and issue management and leadership engagement.
  • Drove broad organizational alignment on goals and utilized standard tools in execution of capability building and broad integration of sustainability.
  • Established collaborative partnership with key stakeholders to assess and recommended optimal business and technical solutions.
  • Prepared and maintained clear, accurate project documentation, including project plans, status reports, budget reports and resource requests/assignments.
  • Worked with Delivery Managers and Product Developers to ensure key dependencies are in plan and tracked.
  • Proposed and implemented system enhancements to improve performance and reliability of storage environment
11/2008 to 05/2011 Principal Financial Analyst I Macy's | City, STATE,
  • Conducted data analysis of procurement transactions to improve productivity, process efficiency, increased compliance and reduced risk.
  • Identified and established scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions.
  • Built and owned detailed models for in-depth analyses, and ensured their quality, timeliness, and accuracy.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Provide conflict resolution and customer service training for employees and empower staff to make decisions.
  • Improve YoY growth by challenging associates to exceed goals and leading team by example.
  • Reduce company profit loss through reducing returns by strategically motivating customers to exchange items.
  • Increase repeat customer sales through individual outreach and motivating customers to attend special events.
  • Resolve diverse customer issues by exercising mature judgment and problem-solving in delicate situations Key Accomplishments.
  • Continually exceed sales goals through continual process improvement and expanding personal goals.
  • Achieve $15,000 sale in one transaction by providing detailed customer service, receiving corporate recognition.
  • Triple sales by providing individuated customer service and attention to patrons regardless of sale amount.
  • Transformed corporate display policy by requesting change of policy based on customer requests.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Expected in to to Bachelor Degree | Finance Northwestern University, Evanston, IL GPA:
Expected in to to CERTIFICATIONS & LICENSES Professional Scrum Master II SAFe 5 Certified Scrum Master Professional Scrum Master I | Scrum.org, Online, GPA:
Certifications

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Resume Overview

School Attended

  • Northwestern University
  • Scrum.org

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • IT Project Manager
  • Principal Financial Analyst I

Degrees

  • Bachelor Degree
  • CERTIFICATIONS & LICENSES Professional Scrum Master II SAFe 5 Certified Scrum Master Professional Scrum Master I

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