scrum master resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary
A dedicated Process Improvement Professional with proven success guiding intricate project engagements for high-profile corporations and industry leaders. Highly skilled in developing and implementing complex technical solutions streamline business processes and increase performance metrics. Adept in analyzing current environments, identifying and integrating viable improvements, and ensuring team adoption to minimize production impact. Experience in handling all aspects of project management from gathering and analyzing requirements, to developing project scope and plans, and establishing criteria for project milestones and final deliverables. A devoted Servant leader and mentor with the ability to guide exceptional project teams, encourage the use and application of industry best practices, and provide hands on support and coaching to ensure on time delivery while exceeding quality standards.
Skills
Data Analysis
Documentation and Reporting
Quality Assurance
Strong Leadership skills
Empathy for needs
Strong Organization Skills
Excellent Facilitation Skills
Continuous Improvement mindset
Burndown and Burnup charts
Software Development Life Cycle (SDLC)
Conflict resolution and collaboration skills
Basic knowledge in software development
Experience with facilitation, coaching and mentoring
Knowledgeable in Scrum and Kanban
Jira Expertise, Excel, Microsoft word
Effective in developing roadmaps, release plan, project budget
Education and Training
Rutgers UniversityNew Brunswick, Expected in ā āBachelor of Science:Public Health - GPA:
Certifications
Professional Scrum Master 1
Experience
Pinnacol - Scrum Master Denver, CO, 07/2019 - Current
Collaborate with digital technology, business teams, and external partners to build relationships supporting accountabilities and ensure consistency, adaptability, responsiveness, and effectiveness of security solutions
Serve as a senior team member, responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices
Lead the scaling of Agile from team level to enterprise level
Act as a change agent and as part of the team of Coaches leading and supporting teams and individuals in their Agile journey
Make decisions and independently drive any aspect of Agile rollout at a team and management level
Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace
Actively build and contribute to the company's Agile Community and develop Communities of Practice, mentor Agile practitioners
Create training materials and provide training and coaching throughout the organization
Support Agile teams in their development, playbook creation, and in establishing consistent best practices
Collaborate with non-Agile team, educate and support them throughout transformation
Define relevant metrics that help the program see how they are doing
Drives consistent project delivery through the entire project lifecycle, including: project plans, release plans, resource allocation, and management of project risks, scope, schedule, and delivery of value.
Coordinates Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, Sprint Demos, Story Refinement, and Release Planning.
Tracks and communicates project's progress from a schedule, cost, and risk perspective to the project team, stakeholders, and management.
Establishes an environment where the teams can be effective and helps removing obstacles.
Protects the team from outside interruptions and distractions.
Ensures a good relationship between the team and product owner as well as others outside the team.
Tracks and reports team velocity and other project metrics.
Promotes continuous improvement and helps teams to increase productivity.
Helps Product Owner and team with Product backlog management.
Ensures the teams are practicing core Agile principles.
Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Identified potential project risks and helped developed mitigation plans to resolve potential issues.
Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
Limited project risks by accurately managing software upgrade by defining fit and gap methodology and planning and estimating project scope.
Checked project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding.
Designed surveys for program participants.
Maintained programs by creating quality assurance forms to track programs progress and documentation .
Managed and responded to all project related emails and telephone calls.
Prepared quarterly reports and presentations for Executive Director and funders.
Documented and analyzed data into Performance Based Prevention System (PBPS) tracking systems for funded programs and services.
Hntb Corporation - Program Support Manager Las Vegas, NV, 08/2014 - 03/2016
Managed medical records data entry in Therap, maintained clientsā medical appointments and well-being by scheduling doctorsā visits, and availability of transportation.
Updated clients Individual Support Plan (ISP) on a quarterly basis.
Reported and filed recommendations to improve client safety, such as broken medical equipment, broken doors/locks, etc.
Supervised staff assignments for providing a safe environment for clients.
Monitored and ensured clientsā residence were up to Pennsylvania Licensing Standards through managing staff performance and up keeping the program to meet all rules and regulations.
Trained new employees, designed staff schedules, and conducted bi-weekly meetings with Program Director to evaluate staff performance, work ethics, clientsā concerns and incident reports.
Created opportunities for clients to engage in community activities.
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