Scrum Master Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Employee training
  • Emergency response coordination
  • Service oversight
  • Time Management
  • Data Management
  • Self-Motivated
  • Problem-Solving
  • Leadership
  • Planning and Coordination
Work History
Scrum Master, 11/2018 to Current
Age Of Learning Ohio, IL,
  • Achieved consistent early project delivery and reduced process waste while managing projects with large budgets, communicating with stakeholders, and managing expectations.
  • Frequently called upon for expertise in overseeing complex data warehousing projects and full understanding of data and information management concepts.
  • Streamlined numerous processes across the enterprise when defining and deploying new product development processes and facilitating the continuous improvement of existing processes.
  • Increased revenue from in 2 years, slashing time to delivery by developing efficiency strategies with cross-functional teams.
  • Delivered all project objectives within anticipated timelines and budgets as a Scrum Master for a wide variety of products, completing a record number under budget.
  • Improved transparency, removed impediments, and built a trusting environment, allowing conflicts to be managed healthily.
Scrum Master, 02/2017 to 06/2018
Age Of Learning Remote, OR,
  • Provided leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance, and lifecycle to achieve project goals using agile practices; promoted team engagement and motivation.
  • Organized and facilitated daily stand-up meetings, reviews, estimations, retrospectives, sprint and release planning, demos, burndown tracking, and other Scrum-related meetings.
  • Conducted project estimate sessions with project stakeholders to drive project estimates and challenged estimates where appropriate to ensure accurate effort estimates by functional areas.
  • Facilitated deliverable and project artifact approval processes for IT projects by tracking all deliverable and project artifacts that require approvals, communicated the need for approvals to the appropriate groups and individuals and tracked approval decisions and following up where need be to ensure approvals were achieved within established time frames.
  • Assisted with internal and external communication, improved transparency, and sharing information.
  • Engaged and assisted the product owner to ensure that work requests are properly articulated, prioritized and detailed.
Principal Project Manager, 05/2011 to 02/2017
Microsoft Corporation Acton, MA,
  • Led large-scale projects with enterprise-wide influence through cross-team collaboration, effective dependency, risk and issue management and leadership engagement.
  • Drove broad organizational alignment on goals and utilized standard tools in execution of capability building and broad integration of sustainability.
  • Established collaborative partnership with key stakeholders to assess and recommended optimal business and technical solutions.
  • Prepared and maintained clear, accurate project documentation, including project plans, status reports, budget reports and resource requests/assignments.
  • Worked with Delivery Managers and Product Developers to ensure key dependencies are in plan and tracked.
Principal Financial Analyst I, 11/2008 to 05/2011
City, STATE,
  • Conducted efficiency and effectiveness of the Operational Procurement processes and activities, by implementing Procurement best practices and standards.
  • Conducted data analysis of procurement transactions to improve productivity, process efficiency, increased compliance and reduced risk.
  • Identified and established scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions.
  • Built and owned detailed models for in-depth analyses, and ensured their quality, timeliness, and accuracy.
  • Provided and delivered project reports, presentations, and statuses to all levels of management with other departments.
Sales Associate/Manager, 04/2005 to 11/2008
  • Provide conflict resolution and customer service training for employees and empower the staff to make decisions.
  • Improve YoY growth by challenging associates to exceed goals and leading the team by example.
  • Reduce company profit loss through reducing returns by strategically motivating customers to exchange items.
  • Increase repeat customer sales through individual outreach and motivating customers to attend special events.
  • Resolve diverse customer issues by exercising mature judgment and problem-solving in delicate situations Key Accomplishments.
  • Continually exceed sales goals through continual process improvement and expanding personal goals.
  • Achieve $15,000 sale in one transaction by providing detailed customer service, receiving corporate recognition.
  • Triple sales by providing individuated customer service and attention to patrons regardless of the sale amount.
  • Transformed corporate display policy by requesting a change of policy based on customer requests.
CERTIFICATIONS & LICENSES Professional Scrum Master II SAFe 5 Certified Scrum Master Professional Scrum Master I: , Expected in
- ,
Bachelor Degree: Finance, Expected in
University of Maryland, College Park College Park - , MD

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Resume Overview

School Attended
  • University of Maryland, College Park College Park
Job Titles Held:
  • Scrum Master
  • Scrum Master
  • Principal Project Manager
  • Principal Financial Analyst I
  • Sales Associate/Manager
  • CERTIFICATIONS & LICENSES Professional Scrum Master II SAFe 5 Certified Scrum Master Professional Scrum Master I
  • Bachelor Degree