LiveCareer-Resume

scrum master coach resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Self-motivated, analytical and value driven SAFe scrum master with over 10 years’ experience facilitating the delivery of value while supporting cross-functional teams. Servant leader with a solid understanding and experience delivering in both Agile and waterfall project management methodologies.

Certifications

• Certified Scrum Master (CSM)
• Safe Advanced Scrum Master (SASM)
• Shell Edge Certification, White Belt

,
Skills

• Proficient in AGILE Frameworks
• Project Management
• Waterfall methodology
• Documentation Management
• Risk Identification
• Risk mitigation planning
• Quality assurance

• Analytical skills
• Planning and Coordination
• Teamwork
• Adaptability
• Self-motivated professional
• Compassion
• Customer interaction

Work History
Scrum Master/Coach, 10/2019 to Current
Assurant – Leawood, KS,
  • Supporting teams using servant leadership style and leading by example.
  • Scrum master for three agile teams (8+ team members per team).
  • Consistently Identifying process changes required to accelerate development and the removal of recurring impediments.
  • Use JIRA tool to manage projects and teams for improved transparency.


  • Guiding and coaching Scrum teams on Agile/Scrum practices and values.
  • Continuously removing team impediments and coaching team members to do same
  • Facilitating time boxed Scrum ceremonies such as backlog refinement, daily standup, sprint planning, sprint review and retrospectives.
  • Utilize Jira reporting to keep customers and stakeholders in the loop with latest team level information.
  • Investigating and escalating delivery issues to senior leaders.
  • Help improve quality of products being developed by encouraging use of industry standard engineering practices.
  • Coaching product owner on backlog prioritization for maximum value delivery to the customer.
Scrum Master, 02/2017 to 10/2019
Sunrise Senior Living – Santa Ana, CA,

• Organized and facilitated scrum ceremonies: daily standups, Sprint Planning, Backlog refinement, Sprint Reviews/Demos, and Retrospectives
• Maintained the team’s scrum board and other information radiators
• Mentored and coached team members on Agile values, principles, practices, and frameworks
• Enabled team to become self-organizing and self-managing to achieve its improvement goals
• Maintaining strong working relationships with stakeholders for improved visibility
• Facilitating, encouraging and supporting cross-team coordination and collaboration.
• Acting as a change agent and helping to build and support a learning environment for continual growth.
• Maintaining metrics and data necessary to provide visibility on progress, quality and value to stakeholders.

PMO Project Manager /Scrum Master, 06/2014 to 01/2017
Shell Oil – City, STATE,

• Developed and initiated projects, managed costs, and monitored performance.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Responsible for the data analysis, management reporting and stakeholder engagement of all the work streams under the BG integration program.
• Identify and manage risk and issues at the project, work stream and program level.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Modified and directed project plans to meet organizational needs.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.

Project Manager, 03/2011 to 06/2014
Tesoro Corporation – City, STATE,

• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Fostered relationships with vendors to foster positive working relationships.
• Developed and initiated projects, managed costs, and monitored performance.
• Lead Scrum meetings to ensure successful deployment of applications to user machines company-wide.
• Ensured all business units were informed and engaged (operational ownership), presented the Go-Live schedule roadmap and socialized with the team to ensure organization readiness.
• Oversaw annual budget to handle supply, labor and maintenance needs.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Increased operational efficiency by developing improved filing systems for confidential client records and reports.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
• Resolved the over allocation of resources using Excel analysis and resource leveling in MS project.

Education
BBA: Accounting And Business Management, Expected in to Texas Southern University - Houston, TX
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Texas Southern University

Job Titles Held:

  • Scrum Master/Coach
  • Scrum Master
  • PMO Project Manager /Scrum Master
  • Project Manager

Degrees

  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: