scrum master coach resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Certified Agile Coach and Scrum Master with 6+ years of experience in improving processes and complex product deliveries by implementing a scaled Agile environment. Servant-Leader capable of effectively collaborating, facilitating, leading and coaching Scrum Team to bring overwhelming enthusiasm, fostering self-management and awareness to projects. Supporting product owners to remove impediments and backlogs, enhance velocity, and helping teams adopt Agile methodology.

  • Subject Matter Expert (SME) on agile
  • Scaled agile (SAFe) development methods
  • Experienced Project Manager
  • Practices transition to Lean/AgileSDLC/Agile/Scrum Methodologies
  • Project/Product Management
  • DevOps
  • Team building
  • Requirements Gathering
  • Communication Skills
  • Problem/Conflict Resolution
  • Data Analysis/Reporting
  • Servant Leadership
  • Strategic Planning
  • QA/Change Management
  • Process Improvement
Expected in 09/2016 to to Master of Science | Business Analytics University Of Illinois At Chicago, Chicago, IL GPA:
03/2020 to Current Scrum Master Coach Avanade | Charleston, SC,
  • Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings.
  • Responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices
  • Track and communicate team velocity and other development metrics with, and to all affected teams and management
  • Supported product owner with grooming and maintaining product backlogs and working with the team
  • Tracked and effectively communicated team velocity and sprint/release to all affected teams and stakeholders in risk management
  • Integrates Agile & Lean principles into team practices and work products
  • Coaches Product Owner/team on backlog refinement and prioritization
  • Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve
  • Innovates with practices and frameworks through experimentation to improve the team and their delivery
  • Developing understanding and encouragement of team's engineering innovation and improvement (XP engineering practices, Dev Ops, etc.)
  • Coaches the team to improve collaboration and self-organization
  • Engage in Communities of Practice, conferences, classroom training and independent study to further develop self and community.
09/2019 to 02/2020 Agile Coach Eaton Corporation | Jackson, MI,
  • Act as a trusted advisor to organizations when guiding them through their Lean/Agile transformations
  • Lead workshops & training sessions to educate individuals on Agile Values, Principles, and Practices
  • Mentor and pair with change agents within client organizations on becoming true Lean/Agile champions
  • Coach and mentors Scrum Masters, Release Train Engineers, Product Managers, Product Owners, Team Coaches and other key agile roles on influencing organizational change
  • Update agile tracking systems to provide transparency on product and sprint backlogs
  • Determine and remove all obstacles that may interfere with the ability of the team to deliver assigned goals
  • Maintain relevant metrics that help the team see how they are doing
  • Serve as an advisor to teams, leading by example and challenging the status quo
  • Perform ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions
  • Partner with Product Owners to ensure vision, roadmap and personas are well-defined and understood.
  • Ensures team(s) maintains focus on quality and continuous delivery
  • Provides visibility into delivery targets, commitments and progress
  • Understands domain architecture and targets to identify upstream/downstream
  • Dependencies and to support the team
09/2017 to 08/2019 Scrum Master Coach Vizient | City, STATE,
  • Worked multiple product owners, acting as Scrum master for two (2) distributed development teams.
  • Resolved impediments, conducted standups, retrospectives, planning sessions, and created tracking plans such as burndown charts and burnup charts.
  • Ensured the development teams are practicing core agile principles
  • Partnered with Product Owners to ensure vision, roadmap and personas are well-defined and understood
  • Served as an advisor to teams; leading by example and challenging the status quo
  • Analyze the requirements and created the test plans and created test cases.
  • Work effectively and collaboratively with the QA team, development teams, project managers, business analysis team, and business users.
  • Using agile methodology values, principles, and practices to plan, manage, and deliver solutions. Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices. Determining and managing tasks, issues, risks, and action items.
  • Monitoring progress and performance and helping teams to make improvements.
  • Schedules and facilitates all scrum-related meetings 3 workstreams.
  • Removes obstacles and impediments to clear the path for the scrum team.
09/2014 to 08/2017 Project Manager Onastic | City, STATE,
  • Oversee day-to-day operations.
  • Design strategy and set goals for growth.
  • Maintain budgets and optimize expenses.
  • Set policies and processes.
  • Oversee recruitment and training of new employees.
  • Evaluate and improve operations and financial performance.
  • Training low-level managers and staff.
  • Evaluating performance and productivity.
  • Researching and identifying growth opportunities.
  • Generating reports and giving presentations.
  • Provide direct management of key functional managers and executives in the business unit.
  • Schedule regular team meetings to discuss business updates, issues, and recommendations.
  • Plan, coordinate and manage all business operations to achieve corporate goals.
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Resume Overview

School Attended

  • University Of Illinois At Chicago

Job Titles Held:

  • Scrum Master Coach
  • Agile Coach
  • Scrum Master Coach
  • Project Manager


  • Master of Science

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