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scrum master resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly efficient Scrum Master with a proven track record of delivering high-quality software, in a timely manner and within budget. With thorough understanding of Software Development Life Cycle (SDLC) including but not limited to the various concepts such as requirements gathering. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Skills
  • JIRA Admin
  • Agile Methodologies
  • Coaching/Mentoring
  • Development team trainings
  • Risk mitigation planning
  • Conflict Resolution
  • Knowledge and understanding of technology delivery and business process.
  • Ability to determine and report priorities/metrics to senior management.
  • Expertise in facilitating discussion for decision-making and conflict resolution.
  • Change Assessment, Planning, Managing and Reinforcing.
  • Experienced working with co-located and geographical distributed team (Onshore/Offshore)
  • Project Management
Work History
04/2021 to 06/2022 Scrum Master Fortune Brands Home & Security | Toledo, OH,
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Ensure offshore team members are in sync with all scrum team ceremonies
  • Facilitated scrum ceremonies (Daily Stand ups, Sprint Planning, Sprint Review, Sprint, Led sprint reviews, daily scrums and planning meetings to realize full team engagement, Retrospective and Backlog Refinement)
  • Create trusting and safe environment where team members felt included and valued, and where problems can be raised without fear of blame, retribution, or being judged
  • Help team track and resolve impediments by finding the right personnel to resolve them, escalate when necessary and protect team from external interference's
  • Work closely with product owners in backlog refinement using different prioritization methods to meet user needs
  • Enforce the practice of having stories in “Ready” state before sprint planning
  • Help team become performative by completing committed tasks each sprint
  • Train Product owners on how to write Acceptance Criteria and to see benefits in having stories Ready
  • Created ways to run retrospectives to get valuable feedback from scrum teams to ensure continuous improvement
  • Removed obstacles and managed risks to enable team efficiency and effectiveness
  • Ensured 100% of Scrum activities were tracked, kept up-to-date, and reported
  • Provided 3rd level application support to customer throughout the US and ensuring process improvement
  • Communicated key project decisions, status, and changes to the organization, including Executive
  • Management, Stakeholders, and Partners
  • Facilitated development team(s) through all aspects of Agile development
  • Escalated and framed issues to appropriate management to enable appropriate action and decision making
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Recognize and identify potential areas of improvement for existing methodologies, policies or procedures that may require change or where new ones (methodologies, policies or procedures) need to be developed, especially regarding projects focused on business expansions
03/2020 to 04/2021 Scrum Master Fortune Brands Home & Security | Waterloo, IA,
  • Collaborate with product owner, development team and other essential roles to identify risks and resolve ambiguities
  • Facilitate daily stand up, backlog grooming, sprint planning, sprint review, sprint retrospective and other meeting as required by the team
  • Participate in program planning (PI)
  • Support Product Owner to maintain and prioritize Product Backlog to deliver business values to stakeholder
  • Facilitate documentation of working agreement, definition of ready and definition of done for the scrum team
  • Help team track and resolve impediments by finding the right personnel to resolve them, escalate when necessary and protect team from external interference's
  • Participate in Scrum to Scrum to ensure cross-team collaboration, coordination of release plans, report overall project status, and upcoming risks/dependencies
  • Keeping distractions away from development team
  • Motivate the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint
  • Improve transparency by publishing agile metrics with velocity chart, sprint burn down, scrum board, and release burn down charts
  • Drive significant organization change across agile team to support agile development
  • Promote cross function within the team to ensure task completion and delivery of sprint commitment
  • Coordinate with other Agile teams to resolve cross-team issues and dependencies
  • Communicate status, risks, barriers to relevant stakeholders and leadership
  • Encourage team to self-organize and cross function to boost productivity
  • Coach on continuous improvement mindset, recommend adjustments to established delivery practices and advocate transparency and trust.
12/2019 to 02/2020 Scrum Master Forum Brands | New York, NY,
  • Facilitated sprint and release planning, daily stand-ups and retrospectives
  • Managed impediment backlog and motivated team members to identify necessary action
  • Initiated product backlog and developed user stories with clear acceptance criteria
  • Facilitated sprint and release planning, daily stand-ups and retrospectives meetings
  • Managed impediment backlog and motivated team members to identify necessary action
  • Initiated product backlog developed user stories with clear acceptance criteria
  • Managed burn down charts and motivated team members working towards sprint goals
  • Maintained storyboards, organized charts within JIRA and influenced best practices to team
  • Held retrospective meetings to guide cross functional teams improving future sprints for success
  • Mediated conflicts, fostering team and coached individuals improving team dynamics
  • Prioritized product backlog for grooming and sprint planning while product owner was absent
  • Worked with stakeholders and product owner developing release plans
02/2019 to 11/2019 Scrum Master/Business Analyst Saic | Sterling, VA,
  • Document new features and strategies as well as user stories and Acceptance criteria
  • Work with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs
  • Build a relationship with the team to ensure goals are achieved
  • Monitor projects through the SDLC process using the Agile/SCRUM Methodology
  • Document functional and business requirement in collaboration with the team
  • Solely responsible for eliciting requirements using 1-on-1 interviews, documents analysis, Joint Application Development (JAD) Sessions, reviewing existing business document
  • Document and track requirements in JIRA
  • Determine and remove all impediments that may interfere with the ability of the team to deliver assigned goals
  • Leads team to effectively communicate and collaborate with external and internal customers to analyze needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document Process Flow Diagrams, Interface designs (Mock-up)
  • Conduct root cause analyses to formulate countermeasures to business missteps and improve operations
  • Trains and mentors team members and stakeholders on the business functions and features of the system as needed to support delivering the best solutions to meet user needs
  • Work with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs
  • Build a relationship with the team to ensure goals are achieved
  • Monitor projects through the SDLC process using the Agile/SCRUM Methodology
  • Document functional and business requirement in collaboration with the team
  • Exposed the company to different implementation and adaptation of JIRA which reduced costly issues and managed time
  • Lead team to effectively use the 3 pillars
  • Lead team of 12 into their first successful accomplishment, delivering quality products
Education
Expected in 01/2014 to to Bachelor of Science | Touro University, SCHOOL LOCATION, GPA:
Expected in 01/2016 to to Nursing Assistant Certification | Curtis High School, SCHOOL LOCATION, GPA:

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Resume Overview

School Attended

  • Touro University
  • Curtis High School

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Scrum Master
  • Scrum Master/Business Analyst

Degrees

  • Bachelor of Science
  • Nursing Assistant Certification

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