scrum master business analystcrm integration prj resume example with 7+ years of experience

Jessica Claire
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    An experienced, disciplined, and highly motivated Scrum Master, who has worked on a wide range of projects within the Private Sector. A confident and fluent communicator with strong analytic, problem- solving and decision-making skills.

Bachelor of Arts: Linguistics, Expected in 06/2014
University of Ado Ekiti - Nigeria,
  • Certified Scrum Master
Summary Of Core Competencies
  • Skills & Expertise
  • User Stories / Process Mapping Architecture and Workflow monitoring.
  • Agile, Waterfall, Scrum.
  • Tools
  • MS Office (micro soft word, excel and Jira
  • Methodologies
  • Agile methodologies/Scrum
  • Organization and Time Management
  • Project Management
Work History
Scrum Master, 05/2020 to Current
American EquityWest Des Moines, IA,

Coached waterfall team through Agile transformation using Scrum Methodologies. Trained scrum team on effective Scrum ceremonies, techniques for story point estimation, Agile metrics, and managing projects using Jira. Worked with Product Owners in writing high quality user stories and acceptance criteria as well as regularly groomed product backlogs. Ensured Scrum team followed policies and procedures, Improved output quality, created safe environment for discussion and conflict resolution.

  • Adopted and applied Scrum best practices, ensuring that scrum team followed sprints policies and procedures
  • Responsible for all aspects of scrum process training, including but not limited to sprint planning, daily stand ups, sprint reviews, backlog refinement and sprint retrospectives.
  • Assisted product owner in effectively grooming backlog and user story writing and acceptance criteria
  • Delivered agile metric reporting such as burn up charts, cycle time, lead time, and team velocity metrics.
Scrum Master , 03/2018 to 05/2020
American EquityWest Des Moines, IA,

Supported scrum team working on redesigning the Amazon software ap. Assessed team and organized agile maturity, coached to higher levels at sustainable pace. Collaborated with other product owners and executive leadership to define and maintain product vision. Track issues and managed product and sprint backlog using JIRA.

  • Facilitated and led all scrum events, such as sprint planning, backlog refinement, reviews and retrospectives
  • Coached development team on scrum principles & practices.
  • Facilitated scrum of scrum meetings with teams to provide visibility's of team work and coordinating cross team dependencies.
  • Track Scrum team velocity and other metrics.
  • Used frequent retrospectives to encourage continuous improvement of quality, productivity and efficiency.
Project Cordinator, 02/2017 to 03/2018
American EquityWest Des Moines, IA,
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Communicated with clients and team about project expectations and goals.
  • Managed deadlines and progress across team to ensure project is delivered on time and on budget
  • Organized third party providers and vendors to deliver element that can't be produced in house
  • Oversaw delivery of projects and adjusting as necessary to ensure they are delivered to specifications and high standards.
  • Supported all project managers with all requirements as regards to on going projects.

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Resume Overview

School Attended

  • University of Ado Ekiti

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Project Cordinator


  • Bachelor of Arts

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