Scrum Master /Agile Project Manager Resume Example Northern Trust Bank

SCRUM MASTER /AGILE PROJECT MANAGER

Professional Summary

Certified Scrum Master (CSM) with a total of 12 years of experience with 7 years of Project Management experience in leading large scale multi-million dollar complex assignments/portfolios managing client relationships and working as a conduit between the delivery teams and various management layers within an engagement
Extensive experience of leading & executing multiple large scale IT programs, with experience of directing all aspects of software project lifecycle with different project methodologies like Waterfall, Agile, Scrum, Kanban and RAD
Manage resource acquisition, project costing, forecasting and profitability of the engagement
A strategic thinker with excellent stakeholder & client relationship management (Ongoing, dynamic and active engagement with clients & stakeholders) and trained PMP professional
Experienced in implementing portfolio, program and project management best practices, including change management, dependency management, organizational communications, key metrics and dashboards.
Ability to understand client business model and proactively create opportunities to drive value
Strong organizational, analytical, and problem solving abilities
Worked directly with executives, stakeholders and program owners to gather and communicate program status. Includes generation of effective, regular status reports and preparing for and leading meetings
Ability to thrive in ambiguous environments and situations and known for delivering high levels of results
Experience of interacting & working with Fortune 500 customers, CXOs and Top business executives across US, Europe and India

Skill Highlights

Certified Scrum Master
Project Management Tools
BI & Analytics Tools( QlikView, Google Analytics etc.)

Certified PMP Professional
Web Technologies( HTML, ASP, JAVA etc)
Databases

Experience

Scrum Master /Agile Project ManagerAug 2016 to Current
Northern Trust Bank － City , STATE

Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations.
Agile Tools: JIRA, Burndown chart.

Continuous Integration: Increased quality by helping team implement/run daily automation tests.
Multi-Level Testing: Worked with QA team members and facilitated all levels of testing.
Ensured all stories are tested prior to deployment.
Test-Driven Development: Managed short lifecycle of code development from ideation to sprints to deployment; encouraged developers to debug previously written code, and fostered making their changes with confidence.
Tracked Velocity: Tracked and communicated team velocity and sprint/release progress.
Facilitated Release Planning Sessions: Collaborated with team and business owner to determine what each Release should include and when it should be delivered.
Iteration Planning Sessions: Prioritized highest-value product deliverables.
Daily Standup Meetings: Encouraged collaboration in very brief meetings to rapidly take the pulse of the project, address challenges, and coordinate team activities.
Hands On: Participate in technical discussions, design, data model and architecture.
Iteration Review / Demo Sessions: Demonstrated completed functionality to key stakeholders showing progress; gained important feedback that was implemented fast.
Iteration Retrospective Sessions: Reflected on project and process issues, took appropriate action.
Continuous collaboration and process improvement implementation.
Finance/Budget: Tracked project finances.
Act as an agile coach for team, product owner, stakeholders and executives.
Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
Do what it takes to continuously improve team's velocity, efficiency and productivity.
Facilitated meeting with product owners, business and cross functional teams.
Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
Track cross team dependencies and work with external teams which are non-agile.
Define goals and measure team's agile maturity.
Create an environment and guide team(s) and to self-organize.
Providing all support to the scrum teams using a servant leadership.
Empathetic.
Empowerment.
Persuasion.
Building Community.
Conflict Resolution.
Responsible for training new SMs to follow the agile/scrum.
Training other agile teams on how to start implementing agile framework and JIRA Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint, HP ALM Nagarro.

Scrum Master /Program Manager (Nagarro)Mar 2016 to Jul 2016
Department Of Homeless Services － City , STATE

Introduced and trained teams to adept scrum methodology and JIRA across the entire IT portfolio.
Act as an agile coach and a member of Agile Project Office.
Implemented JIRA to manage and track agile projects in a structured manner for entire IT portfolio.
Implemented JIRA Folio to effectively track and manage budget/finances.
Lead 2 distributed scrum teams and scrum of scrum meetings.
Facilitated meeting with product owners, business and cross functional teams.
Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
Create an environment and guide team(s) and to self organize.
Successfully migrated more than 10 projects from Waterfall to Scrum within 3 months using JIRA.
Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
Responsible for training new SMs to follow the agile/scrum.
Do what it takes to continuously improve team's velocity, efficiency and productivity.
Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint, Open Air.

Agile Program Manager (Nagarro)Feb 2014 to Feb 2016
TTX － City , STATE

Implemented highly integrated systems revolving around Car delivery & scheduling, Billing & Auditing and fleet management.
Projects involved from creating an invoice for any car repair and conforming to industry wide rules and standards.
Accomplishments:.
Implemented JIRA Tempo Folio to track portfolio finances.
Lead 4 distributed scrum teams.
Established Test driven development for few projects.
Lead multiple projects to completion.
Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility from product owner to scrum team; ensured consistent application of scrum methodologies across the enterprise.
Protected team from external interference, over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of several major initiatives.
Facilitated meetings between the business owners, IT and cross functional teams.
Participated in technical advisory roles when required.
Act as a Project Manager, when necessary -- own responsibility for managing dependencies between Scrum Team(s) / third parties (business teams, Quality Assurance, Software Package Vendors, Outsourced Service Providers, etc.).
Demonstrate the product features during UAT and improve the product outcome by gathering customer feedback.
Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices.
Conform to organization processes.
Created weekly Program/Portfolio status reports and presenting to all key executives/stakeholders.
Delivered a positive customer service experience, reflected in the high customer satisfaction scores for all projects.
Proven track record of maximizing business opportunities and driving revenue growth for the account Tools: JIRA, JIRA Tempo, JIRA Folio, Confluence, TFS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air, Sharepoint Nagarro.

Scrum Master ( Nagarro)Jan 2012 to Jan 2013
Blackbaud － City , STATE

US giant providing Software and services specifically for nonprofit organizations with products in fundraising, CRM, Analytics, ticketing and museum management.
This program had 5 different projects with a total team size of 50 (5 scrum teams).
Accomplishments:.
Responsible for working with external vendors, creating SOW's, and managing the vendor team.
Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
Facilitated scrum of scrum meetings.
Protected team from over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of several major initiatives.
Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
Established Onsite and Offsite communication and delivery process and guidelines.
Managed and deployed multiple applications within time and budget.
Demonstrated the product features during UAT and gather customer feedback to improve the product outcome.
Established Selenium as a Test automation tool.
Automated test cases for 60% of the existing application there by reducing significant time in regression testing and improving quality.
Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure.
Implemented Service Now to submit projects request, assign project managers, prioritize within the portfolio and request service IT requests.
Created weekly Project status reports and presenting to all key executives/stakeholders.
Setting up Project processes and guidelines Tools: JIRA, Confluence, TFS, Service Now, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air.

Senior Project Manager (Nagarro)Jan 2010 to Dec 2011
Estee Lauder － City

Project involved the implementation of a Content Management System (CMS) for Estee lauder's corporate website. The website catered to different groups of people like: media, investors and job seekers. The second phase of the project included web analytics for the web site and generating analytical reports

Website: http://www.elcompanies.com

Accomplishments:

Established Onsite and Offsite communication and delivery process and guidelines
Delivered the project with 0 UAT defects
100% Customer Satisfaction Score for the project
Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure
Creation and maintaining the project plan Created weekly Project status reports and presenting to all key executives/stakeholders
Setting up Project processes and guidelines
Tools: JIRA, Confluence, TFS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air

Education

Information Technology2005Indraprastha University － City, IndiaInformation Technology

Professional Affiliations

Certified Scrum Master (CSM)

Technical Skills and Qualifications

Project Management & others: MS Project Plan, MS Visio, JIRA, Confluence, Version one, Target Process, TFS, Open Air, Mantis, MS Office, MS PowerPoint, MS Excel, MS Word, Service Now, Sharepoint
Skill Set WPF, ASP.NET, C#.NET, VB.NET, .Net 4.0/3.5/2.0/1.1, Microsoft Visual studio 2010/2005/2003, IVR (vXML)
Web Technologies SharePoint, HTML, Java Script, Angular JS, ASP, AJAX
BI & Analytics Tool QlikView, Google Analytics
Databases SQL Server 2012/2010/2008/2005, MS Access, Firebird
Source Control TFS, SVN, VSS, Bitbucket

Resume Overview

School Attended

Indraprastha University

Job Titles Held:

Scrum Master /Agile Project Manager
Scrum Master /Program Manager (Nagarro)
Agile Program Manager (Nagarro)
Scrum Master ( Nagarro)
Senior Project Manager (Nagarro)

Degrees

Information Technology 2005

Scrum Master /Agile Project Manager Resume Example

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