SEARCH

Scrum Master /Agile Project Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SCRUM MASTER /AGILE PROJECT MANAGER
Professional Summary
  • Certified Scrum Master (CSM) with a total of 12 years of experience with 7 years of Project Management experience in leading large scale multi-million dollar complex assignments/portfolios managing client relationships and working as a conduit between the delivery teams and various management layers within an engagement
  • Extensive experience of leading & executing multiple large scale IT programs, with experience of directing all aspects of software project lifecycle with different project methodologies like Waterfall, Agile, Scrum, Kanban and RAD
  • Manage resource acquisition, project costing, forecasting and profitability of the engagement  
  • A strategic thinker with excellent stakeholder & client relationship management (Ongoing, dynamic and active engagement with clients & stakeholders) and trained PMP professional  
  • Experienced in implementing portfolio, program and project management best practices, including change management, dependency management, organizational communications, key metrics and dashboards.
  • Ability to understand client business model and proactively create opportunities to drive value
  • Strong organizational, analytical, and problem solving abilities
  • Worked directly with executives, stakeholders and program owners to gather and communicate program status. Includes generation of effective, regular status reports and preparing for and leading meetings
  • Ability to thrive in ambiguous environments and situations and known for delivering high levels of results
  • Experience of interacting & working with Fortune 500 customers, CXOs and Top business executives across US, Europe and India
Skill Highlights
  • Certified Scrum Master
  • Project Management Tools
  • BI & Analytics Tools( QlikView, Google Analytics etc.)
  • Certified PMP Professional
  • Web Technologies( HTML, ASP, JAVA etc)
  • Databases
Experience
Scrum Master /Agile Project ManagerAug 2016 to Current
Northern Trust Bank － Chicago, IL
  • Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations.
  • Agile Tools: JIRA, Burndown chart.
  • Continuous Integration: Increased quality by helping team implement/run daily automation tests.
  • Multi-Level Testing: Worked with QA team members and facilitated all levels of testing.
  • Ensured all stories are tested prior to deployment.
  • Test-Driven Development: Managed short lifecycle of code development from ideation to sprints to deployment; encouraged developers to debug previously written code, and fostered making their changes with confidence.
  • Tracked Velocity: Tracked and communicated team velocity and sprint/release progress.
  • Facilitated Release Planning Sessions: Collaborated with team and business owner to determine what each Release should include and when it should be delivered.
  • Iteration Planning Sessions: Prioritized highest-value product deliverables.
  • Daily Standup Meetings: Encouraged collaboration in very brief meetings to rapidly take the pulse of the project, address challenges, and coordinate team activities.
  • Hands On: Participate in technical discussions, design, data model and architecture.
  • Iteration Review / Demo Sessions: Demonstrated completed functionality to key stakeholders showing progress; gained important feedback that was implemented fast.
  • Iteration Retrospective Sessions: Reflected on project and process issues, took appropriate action.
  • Continuous collaboration and process improvement implementation.
  • Finance/Budget: Tracked project finances.
  • Act as an agile coach for team, product owner, stakeholders and executives.
  • Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
  • Do what it takes to continuously improve team's velocity, efficiency and productivity.
  • Facilitated meeting with product owners, business and cross functional teams.
  • Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
  • Track cross team dependencies and work with external teams which are non-agile.
  • Define goals and measure team's agile maturity.
  • Create an environment and guide team(s) and to self-organize.
  • Providing all support to the scrum teams using a servant leadership.
  • Empathetic.
  • Empowerment.
  • Persuasion.
  • Building Community.
  • Conflict Resolution.
  • Responsible for training new SMs to follow the agile/scrum.
  • Training other agile teams on how to start implementing agile framework and JIRA Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint, HP ALM Nagarro.
Scrum Master /Program Manager (Nagarro)Mar 2016 to Jul 2016
Department of Homeless Services － New York City, NY
  • Introduced and trained teams to adept scrum methodology and JIRA across the entire IT portfolio.
  • Act as an agile coach and a member of Agile Project Office.
  • Implemented JIRA to manage and track agile projects in a structured manner for entire IT portfolio.
  • Implemented JIRA Folio to effectively track and manage budget/finances.
  • Lead 2 distributed scrum teams and scrum of scrum meetings.
  • Facilitated meeting with product owners, business and cross functional teams.
  • Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
  • Create an environment and guide team(s) and to self organize.
  • Successfully migrated more than 10 projects from Waterfall to Scrum within 3 months using JIRA.
  • Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
  • Responsible for training new SMs to follow the agile/scrum.
  • Do what it takes to continuously improve team's velocity, efficiency and productivity.
  • Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint, Open Air.
Agile Program Manager (Nagarro)Feb 2014 to Feb 2016
TTX － Chicago, IL
  • Implemented highly integrated systems revolving around Car delivery & scheduling, Billing & Auditing and fleet management.
  • Projects involved from creating an invoice for any car repair and conforming to industry wide rules and standards.
  • Accomplishments:.
  • Implemented JIRA Tempo Folio to track portfolio finances.
  • Lead 4 distributed scrum teams.
  • Established Test driven development for few projects.
  • Lead multiple projects to completion.
  • Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility from product owner to scrum team; ensured consistent application of scrum methodologies across the enterprise.
  • Protected team from external interference, over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of several major initiatives.
  • Facilitated meetings between the business owners, IT and cross functional teams.
  • Participated in technical advisory roles when required.
  • Act as a Project Manager, when necessary -- own responsibility for managing dependencies between Scrum Team(s) / third parties (business teams, Quality Assurance, Software Package Vendors, Outsourced Service Providers, etc.).
  • Demonstrate the product features during UAT and improve the product outcome by gathering customer feedback.
  • Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices.
  • Conform to organization processes.
  • Created weekly Program/Portfolio status reports and presenting to all key executives/stakeholders.
  • Delivered a positive customer service experience, reflected in the high customer satisfaction scores for all projects.
  • Proven track record of maximizing business opportunities and driving revenue growth for the account Tools: JIRA, JIRA Tempo, JIRA Folio, Confluence, TFS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air, Sharepoint Nagarro.
Scrum Master ( Nagarro)Jan 2012 to Jan 2013
Blackbaud － Charleston, SC
  • US giant providing Software and services specifically for nonprofit organizations with products in fundraising, CRM, Analytics, ticketing and museum management.
  • This program had 5 different projects with a total team size of 50 (5 scrum teams).
  • Accomplishments:.
  • Responsible for working with external vendors, creating SOW's, and managing the vendor team.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
  • Facilitated scrum of scrum meetings.
  • Protected team from over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of several major initiatives.
  • Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
  • Established Onsite and Offsite communication and delivery process and guidelines.
  • Managed and deployed multiple applications within time and budget.
  • Demonstrated the product features during UAT and gather customer feedback to improve the product outcome.
  • Established Selenium as a Test automation tool.
  • Automated test cases for 60% of the existing application there by reducing significant time in regression testing and improving quality.
  • Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure.
  • Implemented Service Now to submit projects request, assign project managers, prioritize within the portfolio and request service IT requests.
  • Created weekly Project status reports and presenting to all key executives/stakeholders.
  • Setting up Project processes and guidelines Tools: JIRA, Confluence, TFS, Service Now, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air.
Senior Project Manager (Nagarro)Jan 2010 to Dec 2011
Estee Lauder － New York
 Project involved the implementation of a Content Management System (CMS) for Estee lauder's corporate website. The website catered to different groups of people like: media, investors and job seekers. The second phase of the project included web analytics for the web site and generating analytical reports  
Website: http://www.elcompanies.com  
Accomplishments:
  • Established Onsite and Offsite communication and delivery process and guidelines
  • Delivered the project with 0 UAT defects
  • 100% Customer Satisfaction Score for the project  
  • Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure
  • Creation and maintaining the project plan Created weekly Project status reports and presenting to all key executives/stakeholders
  • Setting up Project processes and guidelines
  • Tools: JIRA, Confluence, TFS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air
Education
Information Technology2005Indraprastha University － New Delhi, IndiaInformation Technology
Professional Affiliations
Certified Scrum Master (CSM)
Technical Skills and Qualifications
  • Project Management & others: MS Project Plan, MS Visio, JIRA, Confluence, Version one, Target Process, TFS, Open Air, Mantis, MS Office, MS PowerPoint, MS Excel, MS Word, Service Now, Sharepoint
  • Skill Set WPF, ASP.NET, C#.NET, VB.NET, .Net 4.0/3.5/2.0/1.1, Microsoft Visual studio 2010/2005/2003, IVR (vXML)
  • Web Technologies SharePoint, HTML, Java Script, Angular JS, ASP, AJAX
  • BI & Analytics Tool QlikView, Google Analytics
  • Databases SQL Server 2012/2010/2008/2005, MS Access, Firebird
  • Source Control TFS, SVN, VSS, Bitbucket
Build Your Own Now

Resume Overview

Companies Worked For:

  • Northern Trust Bank
  • Department of Homeless Services
  • TTX
  • Blackbaud
  • Estee Lauder

School Attended

  • Indraprastha University

Job Titles Held:

  • Scrum Master /Agile Project Manager
  • Scrum Master /Program Manager (Nagarro)
  • Agile Program Manager (Nagarro)
  • Scrum Master ( Nagarro)
  • Senior Project Manager (Nagarro)

Degrees

  • Information Technology 2005

Similar Resumes

View All
Agile-Project-Manager-/-Scrum-Master-resume-sample

Agile Project Manager / Scrum Master

American Express

Phoenix, Arizona

Posted 1746 days ago