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scrum master agile delivery resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Team-driven Scrum Master knowledgeable in Accomplishments Piloted the transition from Waterfall team to Agile as Scrum Master when my organization introduced Agile. With Over 6+ years participating and diligence in working with the pilot team effectively lead to a smooth transition to Agile. The whole process improved employee engagement by over 80%, Faster Time to market and customer satisfaction by over 90%. Slashed risk of cyber-attacks by 23% by using automatic updates and training all 450+ employees in information security best practices. Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge of web development technologies and automated testing. Comfortable leading large teams in process and product development.

Skills
  • Frameworks & Methodologies: Agile, Scrum, Kanban, DevOps ,SAFe
  • Tools: JIRA, Confluence, Visual Studio & Rally.
  • Office Tools: MS Word, Excel, HTML, Adobe, SharePoint & PowerPoint SDLC
  • Others: Risk Analysis, SSP, SCF, BIA, ISCP, CMP, PIA, MOU, ISA, Security. Assessment & Authorization
Accomplishments
  • Excellent track record in helping teams use Agile frameworks like Scrum, Kanban, SAFe and helping teams achieve consistent success.
  • Developed customized solutions to meet client’s needs while employed as a customer relationship manager and increased the profit margin by 20%.
  • Piloted the transition from Waterfall team to Agile as Scrum Master when my organization introduced Agile. My participation and diligence in working with the pilot team effectively lead to a smooth transition to Agile. The whole process improved employee engagement by over 80%, Faster Time to market and customer satisfaction by over 90%.
  • Served as a Scrum Master within multiple scrum teams, facilitating the transition from Waterfall methodology into Agile methodologies and gradually implemented all scrum events within my first 30 days on the Job
Experience
08/2016 to Current SCRUM MASTER/AGILE DELIVERY Benjamin Moore | Chicago, IL,
  • Coach the team to reach its self-organized stage using the Retrospective ceremony to compile actionable items for team's improvement
  • Collaborate with other Scrum Masters during Scrum of Scrum to effectively mitigate risk identified.
  • Facilitates effective Agile Ceremonies such as Daily scrum, Backlog refinement, Sprint Planning, Demo/Review and Retrospectives to help teams delivers best quality product
  • Remove any blocker/ impediment that would hinder the teams' performance, while also making sure that external distractions are minimized within the team
  • Provide support to the team using a servant leadership style whenever possible with the ability to also manage and resolve conflicts
  • Mentor the Development Team to build trust and create self-efficacy among the team(s) by encouraging the team to take ownership without an assumption of reprisal when impediment occurs
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
08/2016 to 10/2019 SCRUM MASTER Proudliving | East Orange, NJ,
  • Coordinated and facilitated, backlog refinement, daily scrum, sprint planning, sprint review/demo, retrospective and other scrum related meetings
  • Supported the Product Owner and the team in Product Backlog refinement by ensuring that the Product Backlog is groomed for 2 – 3 sprints
  • Tracked team's progress using JIRA and effectively communicated team's performance during the ART to business owners/Stakeholders
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Collaborated with Product Owner with the prioritization and implementation of customer's feedback
  • Identified and compiled a list of actionable lessons learned from sprint retrospectives, and the development teams used them to improve the quality of future sprints
  • Coached team on Agile Principles to ensure they are continuously practiced and well understood
  • Supported the team with internal and external communication, improving transparency, and radiating information
02/2014 to 08/2016 MAINTENANCE ADMINISTRATOR Verizon | City, STATE,
  • Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed safety and fire protection planning, preparation and employee drills.
  • Performed continuous evaluations of building systems and oversaw preventive maintenance.
  • Managed team of employees, daily progress reports and overall project planning.
  • Directed bidding and selection processes to find external contractors for specialized projects.
Education and Training
Expected in to to Bachelor of Arts | Information Systems Sanford Brown Institute, Landover, MD, GPA:
Certifications
  • Certified Scrum Master-CSM
  • SAFe Scrum Master – (SSM) ( In Progress )

References Available

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Resume Overview

School Attended

  • Sanford Brown Institute

Job Titles Held:

  • SCRUM MASTER/AGILE DELIVERY
  • SCRUM MASTER
  • MAINTENANCE ADMINISTRATOR

Degrees

  • Bachelor of Arts

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