Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Skills

    ♦ SAP HANA S/4 Cloud System

    ♦ Scrum Ceremonies

    ♦ Risk Management

    ♦ Business Case Preparation

    ♦ Software Development Lifecycle

    ♦ Stakeholder Engagement

    ♦ Azure DevOps

    ♦ Team Training & Development

    ♦ Process Management

    ♦ VersionOne and JIRA

    ♦ Root cause Analysis

    ♦ Business Case Preparation

    ♦ Process Improvement

    ♦ CI/CD

    ♦ SAFe, Kanban, and Lean

Work History
Scrum Master, 01/2019 to Current
American EquityWest Des Moines, IA,

Direct product development team management, including training team members in Agile methodologies, balancing product backlog, and formulating metrics to improve team productivity. Identify technical, non-functional requirements in support of UI driven workflows as well as APIs. Spearhead process flows, maintenance, and Kanban boards in JIRA and Confluence systems. Managed the Salesforce Marketing Cloud project risks, inter-team dependencies, and impediments/distractions that interfere with the team’s ability to deliver against their commitments. Schedule sprint ceremonies, including stand-ups, sprint planning, sprint review, backlog refinement, and release planning. Coach Product Owners in Agile methodology utilization.

  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Increased company savings by successfully conducting Technical Discovery sessions directly with prospects and customers; directed project spending $450K less than projected budget.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Scrum Master, 01/2018 to 12/2019
American EquityWest Des Moines, IA,

Collaborated with Product Owner to manage customers’ expectations regarding pharmaceutical project deliverables. Established, developed, and maintained stakeholder and customer relations. Directed pharmaceutical project management duties, including scheduling timeline, delegating tasks, managing Kanban boards, and prioritizing defect resolution. Formulated Definition of Ready (DOR) and Definition of Done (DOD). Trained and mentored team to increase scrum maturity level. Resolved team conflicts. Utilized JIRA Agile to supervise Agile projects. Orchestrated and led scrum events for cross-functional teams to promote self-organization in teams.

  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Facilitated the understanding of methodologies including waterfall, iterative/RUP delivery approach, and coached client in adapting to Agile from Waterfall thereby exponentially increasing project success rate.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Project Coordinator, 11/2017 to 12/2018
OpensquareOakland, CA,

Spearheaded utilization of Agile methodologies in project coordination of over 50+ projects. Recorded action items for each project and deadline. Oversaw pharmaceutical procedures and meetings. Trained, coached, and mentored team to improve quality and timeliness. Facilitated online training sessions for new clients. Headed client onboarding process to maintain project success rate. Orchestrated regular sprint reviews, scrum, and planning meetings to foster team engagement. Ensured optimal productivity and Agile process success by shielding scrum team from external interferences.

● Slashed manual review costs by 30% through effective utilization of data analysis tools, including clustering and visualization techniques.

● Proven project management abilities, through leading project of commission-based tool used to compute neighborhood pharmacies, resulting in ~50% increase in flu vaccinations.

● Successfully reduced administrative work time by ~32% through improving data management procedures.

● Facilitated the understanding of methodologies including waterfall, iterative/RUP delivery approach, and coached client in adapting to Agile from Waterfall thereby exponentially increasing project success rate.

Education
Bachelor of Science: Biology, Expected in 05/2017
Texas Woman's University - Denton, TX
GPA:
Associate of Science: General Studies, Expected in 12/2014
North Lake College - Irving, TX
GPA:
Skills

    ♦ SAP HANA S/4 Cloud System

    ♦ Scrum Ceremonies

    ♦ Risk Management

    ♦ Business Case Preparation

    ♦ Software Development Lifecycle

    ♦ Stakeholder Engagement

    ♦ Azure DevOps

    ♦ Team Training & Development

    ♦ Process Management

    ♦ VersionOne and JIRA

    ♦ Root cause Analysis

    ♦ Business Case Preparation

    ♦ Process Improvement

    ♦ CI/CD

    ♦ SAFe, Kanban, and Lean

Work History
Scrum Master, 01/2019 to Current
Tech MahindraPlano, TX

Direct product development team management, including training team members in Agile methodologies, balancing product backlog, and formulating metrics to improve team productivity. Identify technical, non-functional requirements in support of UI driven workflows as well as APIs. Spearhead process flows, maintenance, and Kanban boards in JIRA and Confluence systems. Managed the Salesforce Marketing Cloud project risks, inter-team dependencies, and impediments/distractions that interfere with the team’s ability to deliver against their commitments. Schedule sprint ceremonies, including stand-ups, sprint planning, sprint review, backlog refinement, and release planning. Coach Product Owners in Agile methodology utilization.

  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Increased company savings by successfully conducting Technical Discovery sessions directly with prospects and customers; directed project spending $450K less than projected budget.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Scrum Master, 01/2018 to 12/2019
P3 CommunicationsDallas, TX

Collaborated with Product Owner to manage customers’ expectations regarding pharmaceutical project deliverables. Established, developed, and maintained stakeholder and customer relations. Directed pharmaceutical project management duties, including scheduling timeline, delegating tasks, managing Kanban boards, and prioritizing defect resolution. Formulated Definition of Ready (DOR) and Definition of Done (DOD). Trained and mentored team to increase scrum maturity level. Resolved team conflicts. Utilized JIRA Agile to supervise Agile projects. Orchestrated and led scrum events for cross-functional teams to promote self-organization in teams.

  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Facilitated the understanding of methodologies including waterfall, iterative/RUP delivery approach, and coached client in adapting to Agile from Waterfall thereby exponentially increasing project success rate.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Project Coordinator, 11/2017 to 12/2018
CVS PharmacyDallas, TX

Spearheaded utilization of Agile methodologies in project coordination of over 50+ projects. Recorded action items for each project and deadline. Oversaw pharmaceutical procedures and meetings. Trained, coached, and mentored team to improve quality and timeliness. Facilitated online training sessions for new clients. Headed client onboarding process to maintain project success rate. Orchestrated regular sprint reviews, scrum, and planning meetings to foster team engagement. Ensured optimal productivity and Agile process success by shielding scrum team from external interferences.

● Slashed manual review costs by 30% through effective utilization of data analysis tools, including clustering and visualization techniques.

● Proven project management abilities, through leading project of commission-based tool used to compute neighborhood pharmacies, resulting in ~50% increase in flu vaccinations.

● Successfully reduced administrative work time by ~32% through improving data management procedures.

● Facilitated the understanding of methodologies including waterfall, iterative/RUP delivery approach, and coached client in adapting to Agile from Waterfall thereby exponentially increasing project success rate.

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Resume Overview

School Attended

  • Texas Woman's University
  • North Lake College

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Project Coordinator

Degrees

  • Bachelor of Science
  • Associate of Science

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