Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Project Manager with 5 years of experience and a strong functional knowledge in Software Development and Agile Project Management. Hands-on in supporting teams to remove impediments and backlogs, enhance velocity, and helping teams adopt Agile Software Development and Scrum frameworks. Excellent at communicating with stakeholders and engineers and breaking complex technical problems down into clear and easy to understand concepts.

  • Agile Project Management (Scrum & Kanban)
  • Scrum methodology & processes
  • Software Development
  • Solutions Architecting
  • Cloud Migrations
  • Requirements Gathering & Analysis
  • Project Scheduling
  • Team Building & Mentoring
  • Full Life Cycle Project Management
  • Customer Service
  • Programming Languages
  • Database Administration
  • Software Development Life Cycles
12/2019 to 01/2021
Scrum Master Amita Health Troy, MI,

Successfully implemented an Agile environment and helped development teams adopt Scrum. Spearheaded several company-wide technical projects and oversaw 2 Scrum teams consisting of 12 members working cross-functionally with other divisions to streamline multifaceted technology implementations and upgrades. Lead a company-wide Salesforce Cloud Migration, complete overhaul of Company Website, and development of a custom mobile application.

  • Kept project teams on-task by implementing Agile methodologies and Scrum Ceremonies to facilitate on-time project delivery.
  • Oversaw development, testing, and rollout of complete suite of Web-based software solutions.
  • Managed and oversaw team of technology professionals, providing resources and support needed to promote success.
  • Reviewed, analyzed, and recommended software solutions for specific project needs.
  • Defined scopes, managed resources and oversaw schedules in line with company specifications.
  • Identified, addressed and either resolved or escalated project issues.
  • Produced status reports for internal stakeholders and senior management.
  • Applied expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple cross-functional teams.
  • Trained and mentored team members on best and most effective ways to adopt Agile-Scrum processes to improve efficiency and reduce production times.
  • Launched Salesforce cloud solution by migrating legacy systems and data to cloud system.
  • Gathered Business requirements from internal stakeholders and translated them into clear and concise user stories for development team.
07/2020 to 10/2020
Technical Project Manager Mantech International Corporation Virginia Beach, VA,

Contracted as an IT consultant to update client's Communication Systems, Project Management Tools, and CRM systems resulting in increased productivity and sales.

  • Collected and defined customer requirements to produce project scopes.
  • Modified existing software systems to enhance performance and add new features.
  • Provided technology consultation for growing business, making recommendations and upgrading existing systems.
  • Created centralized management capability by integrating project management software applications.
  • Communicated with and gathered feedback from customers about progress updates and worked to resolve specific concerns.
  • Trained end users on new technologies and tools.
05/2017 to 12/2019
Technical Project Manager Mantech International Corporation Austin, TX,

Promoted to Technical Project Manager. Redesigned all IT infrastructure and architected new software solutions for growing and changing business needs and challenges. Built a small development team within an Agile Framework to undertake development tasks and projects. Successfully migrated company's workloads to Google Cloud Platform with little disruption to business. Complete Redesign of company Website. Successfully integrated company website and database with SimplyRETS API.

  • Devised implementation plans, including cost-benefit and ROI analyses.
  • Brought in additional project personnel and resources to meet demands.
  • Produced status reports for senior management.
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
03/2016 to 04/2017
Software Engineer (Web Technologies) Norcal Real Estate Services City, STATE,

Completed programming assignments to enhance network and client/server environments. Improved functioning of databases and communication systems. Assisted Lead Developer in guiding projects from inception to completion.

  • Tested and troubleshot systems and documented issue resolutions for development team.
  • Participated in daily Scrum meetings to update on project progress.
  • Modified existing software systems to enhance performance and add new features.
  • Worked closely with development team members to identify and remove software bugs.
  • Effectively handled the communications between in-house software team, clients, and stakeholders.
  • Repaired issues causing site crashes, resulting in elevated uptime and increased sales.
Education and Training
Expected in 2018
Associate of Science: Computer Science
Diablo Valley College - Pleasant Hill, CA,

Certified ScrumMaster (CSM)

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Resume Overview

School Attended

  • Diablo Valley College

Job Titles Held:

  • Scrum Master
  • Technical Project Manager
  • Technical Project Manager
  • Software Engineer (Web Technologies)


  • Associate of Science

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