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Scrum Master resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 5+ years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual with ability to remain poised in all types of situations. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Skills
  • Building High Performance Teams
  • Jira
  • Servant Leadership
  • Meeting Facilitator
  • Continuous Improvement
  • Backlog Management
  • Critical Thinking
  • Agile Methodology
  • Understanding Complex Factors within Problems
  • Effective Time Management
  • Trust & Teamwork Based Approach
  • Gathering and Analyzing Information
  • Evaluating Evidence and Result
  • Career Development
Work History
Scrum Master, 11/2020 to Current
Asml N.V.Manassas, VA,
  • Facilitates two Scrum teams simultaneously utilizing scrum framework to deliver innovative solutions.
  • Supports Development teams and Product Owners with management of product release schedule including assignment of resources, planning of deliverables, and setting of milestones.
  • Reports project status on regular basis to management, project teams and clients through internal external status reports.
  • Facilitates all aspects of Scrum ceremonies, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives for project members to increase collaboration.
  • Coach team to become self-Managing and provide them with tools and resources to do so.
  • Identifies and helps to remove impediments to enable success of meeting sprint goal.
  • Distributes appropriate and timely written communication with all department managers and customers throughout life of sprints.
  • Proactively manage project risks and issues providing appropriate issues escalation to necessary levels.
  • Foster transparency and visibility and radiate information; ensure that team's progress, obstacles, and successes are highly visible to all stakeholders, including team itself.
  • Supports and partners with Product Owners in managing and maintaining health groomed backlog.
  • Continuously work with Scrum teams while looking for ways to improve software delivery.
  • Ensures that all team members adhere to Scrum properly throughout SDLC processes so that code meets business requirements, company standards, and quality expectations.
  • Creates trusting and safe environment for Scrum team where problems can be raised without fear of blame, retribution, or being judged, with emphasis on problem solving.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
Scrum Master, 05/2018 to 03/2020
Asml N.V.Austin, TX,
  • Measure project performance using appropriate tools and techniques.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
  • Managed product backlog and supported Scrum framework for monthly sprint releases
Business Analyst, 01/2015 to 01/2018
Acosta, Inc.Cape Coral, FL,
  • Engaged client to gather software requirements/business rules, and ensure alignment with development teams.
  • Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Evaluated risks related to requirements implementation, testing processes, project communications, and training.
  • Identified and reconciled errors in client data to ensure accurate business requirements.
  • Drafted and maintained business requirements and aligned them with functional and technical requirements.
  • Established and maintained business relationships with customers, partners, suppliers, government and regulatory institutions to ensure products and services meet quality, risk and cost expectations.
  • Led management team in creating standardized processes and tool-based systems allowing real time overview of financial, scheduling and technical statuses for compliance and overall projects improvement.
  • Engaged client to gather software requirements/business rules, and ensure alignment with development teams.
  • Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Evaluated risks related to requirements implementation, testing processes, project communications, and training.
  • Identified and reconciled errors in client data to ensure accurate business requirements.
  • Drafted and maintained business requirements and aligned them with functional and technical requirements.
  • Established and maintained business relationships with customers, partners, suppliers, government and regulatory institutions to ensure products and services meet quality, risk and cost expectations.
  • Defined and initiated multiple projects, managed team of Project Managers (PM), and set project millstones; including cost, schedule, and performance.
  • Led management team in creating standardized processes and tool-based systems allowing real time overview of financial, scheduling and technical statuses for compliance and overall projects improvement.
  • Key Accomplishments.
  • Reduced budget expenditure for first year by 10 % ($4 million) by developing strategic operating plans / budgets for each business unit and central functions that reflected long-term objectives and core priorities.
  • Saved 10% expenditure capital by developing and executing sourcing strategies for key resources.
  • Saved $250,000 on annual operating costs by reducing overtime and maximizing personnel resources.
Principal Finance Analyst, 10/2009 to 06/2015
Global FoundriesOffsite, MA,
  • Improve YoY growth by challenging associates to exceed goals and leading team by example
  • Reduce company profit loss through reducing returns by strategically motivating customers to exchange
    items
  • Increase repeat customer sales through individual outreach and motivating customers to attend special
    events
  • Resolve diverse customer issues by exercising mature judgment and problem-solving in delicate situations
  • Provide conflict resolution and customer service training for employees and empower staff to make
    decisions

Key Accomplishments

  • Continually exceed sales goals through continual process improvement and expanding personal goals
  • Achieve $15,000 sale in one transaction by providing detailed customer service, receiving corporate
    recognition
  • Triple sales by providing individuated customer service and attention to patrons regardless of sale
    amount
  • Transformed corporate display policy by requesting change of policy based on customer requests
Education
Associate of Science: Computer And Information Systems Security, Expected in
William Rainey Harper College - Palatine, IL
GPA:
Bachelor of Science: Finance, Expected in
Northwestern University - Evanston, IL
GPA:
Certifications
  • Professional Scrum Master ( PSM I )
  • Professional Scrum Master ( PSM II )
  • SAFe 5
  • CompTIA-Security+Ce Certificate

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Resume Overview

School Attended

  • William Rainey Harper College
  • Northwestern University

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Business Analyst
  • Principal Finance Analyst

Degrees

  • Associate of Science
  • Bachelor of Science

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