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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Instrumental Scrum Master bringing 7+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.Successful at motivating teams to meet demanding timelines. Highly trained individual knowledgeable and considered talented with definitive leadership qualities and strong critical thinking and decision making skills.

Skills

Technical Skills

Methodologies: Waterfall, Agile

Processes: Scrum, DevOps, Kanban, XP, SAFe

Agile Tools: JIRA, Confluence, Mural, RTC, Trello, Version one.

Office Tools: MS Office suite (All); Adobe Share Point, PowerPoint, SDLC

Key Skills: Experience working with Co-located, Distributed and Offshore teams using different visual platforms such as Webex, Zoom, Skype;

Scrum Skills: Meeting, Facilitation,Servant Leadership; Agile planning & Best Practices, Forecasting, Agile Games, Agile estimation and Coaching, Mentoring, Exceptional Communication,and networking,Collaboration & Conflict resolution,Continuous Integration,Prioritizing/ Multi-Tasking,Risk Mitigation and Management,Data Analysis, Teamwork.

Work History
Scrum Master, 12/2018 - 02/2021
Ntt Data Corporation San Luis Obispo, CA,
  • Coached teams in agile principles and best practices and provide necessary training to create positive mindset for Agile methodologies and removing Impediments.
  • Working with various IT teams responsible for implementation and overall management in developing Cutting edge healthcare Solution.
  • Continuously refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of Project deadlines.
  • Coached and mentored teams for better high performance.
  • Managed risks to delivery.
  • Encouraged continual improvement in engineering practices to improve code quality and delivery.
  • Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews and sprint retrospectives.
Scrum Master, 11/2013 - 11/2018
Ntt Data Corporation Silver Spring, MD,
  • Supported Product owner in managing customer expectations for project deliverable and managed internal stakeholder communications resulting in 21% increase in customer engagement with new features.
  • Delivered training and provided Coaching/ Mentoring support for all teams since transformation from Waterfall to Agile.
  • Deep understanding of agile and lean principles and how to underpin Scrum processes.
  • Shielded scrum team from external interference for optimal productivity and success of agile process.
  • Applied agile methodology to shorten cycle time and achieve target margins.
Business Analyst, 03/2013 - 09/2013
Foot Locker Inc. Pasadena, TX,
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Project Manager, 01/2012 - 01/2013
Clyde Companies Inc. Boise, ID,
  • Provided management for 25+ internal personnel, contractors and vendors.
  • Eliminated discrepancies by reviewing performance, status and safety adherence.
  • Modified and directed project plans to meet organizational needs.
  • Achieved project deadlines by coordinating with contractors to manage performance.
Legal Regulatory Compliance Specialist, 11/2010 - 12/2011
Corporate Affairs Commission City, STATE,
  • Implemented regulatory guidance procedures .
  • Received, researched and resolved consumer inquiries.
  • Prepared and submitted regulatory file applications and supporting documentation.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
: Law, Expected in 07/2016
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Nigerian Law School - Lagos , Nigeria,
GPA:
Associate of Arts: Law, Expected in 08/2010
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Madonna University, Okija, Anambra - Nigeria,
GPA:
High School Diploma: , Expected in 06/2009
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Capital School Of Science And Technology - Abuja, Nigeria,
GPA:
Certifications
  • Certified Scrum Master (CSM)
  • Certified SAFE- 5 Scrum Master (SAFe 5.0)
Additional Information

Conferences and Other activities:

  • Member, Nigerian Bar Association.
  • Designs Prom dresses for under- privileged girls.
  • Fundraising Volunteer for my Church Community.

Awards:

  • Most engaged Scrum Master Award- Presented by Scrum Team at Focus Transit Logistics 08/2018.
  • Dean's Lists best all round Student. Nigerian Law School, 7/2016.

-References available upon request

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Resume Overview

School Attended

  • Nigerian Law School
  • Madonna University, Okija, Anambra
  • Capital School Of Science And Technology

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Business Analyst
  • Project Manager
  • Legal Regulatory Compliance Specialist

Degrees

  • Associate of Arts
  • High School Diploma

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