scrum master resume example with 16+ years of experience

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Professional Summary

Resourceful, analytic, team-oriented, and self-driven Business Analyst and Scrum Master with over 6 years' of experience. Highly skilled at requirements elicitation, task prioritization, and workflow optimization. Expert at generating artifacts such as RMPs, user stories, acceptance criteria, process flow diagrams, swim lanes, use cases, and mock-ups. Strong leadership qualities in cross-functional teams built on excellent communication skills and sound decision making. Critical thinker and detail-oriented problem solver with huge motivation to grow, and excel.

  • Agile / Waterfall Methodologies
  • Jira / Confluence
  • User Acceptance Testing
  • Scrum Framework
  • Wireframing / Mockups
  • Visio / Lucid Chart
  • Process Flow diagrams
  • Requirements Elicitation
  • User Stories and Acceptance Criteria
  • Communication Skills
  • Technology Implementation
  • Backlog Management
  • Customer Monitoring
  • Requirement Management Plan
  • Change Management
  • Industry Trends Research
  • Interpersonal and Communication skills
  • Analytic and Strategic Planner
  • Proactive and Resourceful
  • Servant Leader / Team Player
  • Resource Management
  • Enterprise Resource Planning
  • Research / Editorial ability
  • Meticulous
  • Presentation skills
  • Microsoft Applications
  • Adaptability
  • Release Planning
  • Google Suite
  • Software Development Life Cycle
  • Conflict Management
  • Project Management
  • Workshop Facilitation
University of Lagos , Expected in 07/2002 Master of Science : Zoology - GPA :
University of Port Harcourt , Expected in 07/1991 Bachelor of Science : Zoology - GPA :
  • PMP - Project Management Professional
  • CSM - Certified Scrum Master
Work History
Corporation Service Co - Business Analyst/Agile Scrum Master
Austin, TX, 05/2018 - Current

Business Analyst Role

  • Liaising with management and other stakeholders to define project scope
  • Eliciting and documenting descriptive, yet clear goals and requirements from stakeholders and subject matter experts
  • Surveying end users to ascertain requirements and expectations for product
  • Working with developers, and end-users, to identify system, business, and operational requirements and suggest possible improvements
  • Translating requirements into qualitative deliverables such as RMPs, analysis of alternatives, user stories, acceptance criteria, use cases, process flow diagrams, business context diagrams, wireframes, and mockups
  • Maintaining strong working relationships with management and team through regular one-on-one or group sessions
  • Facilitating project progress throughout software development life cycle
  • Conducting GAP analysis to compare actual and expected performance
  • Applying honed problem-solving skills to analyze and resolve issues impacting operations and goal achievement
  • Working with developers to develop and justify solutions that maximize customer value
  • Facilitating requirements review and validation by stakeholders
  • Providing research-based recommendations for process improvement and overall product strategy
  • Conducting user acceptance testing
  • Continuously researching competitors to build report of rising market trends
  • Performing competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements
  • Managing product backlog and supporting developers to release shippable product
  • Assessing each team member's abilities and assigning story points during capacity planning
  • Analyzing key aspects of business to evaluate factors driving results and summarizing findings into presentations
  • Leading cross-functional teams to analyze and understand business data, enterprise-wide operational impacts and opportunities of technology changes
  • Synthesizing research findings into reports and presentations, recommending changes

Scrum Master Role

  • Familiarizing myself with all aspects of project through research and meetings with stakeholders
  • Guiding teams of 6-9 individuals using organized Agile principles
  • Collaborating with product owner and developers to set ambitious but achievable team goals
  • Liaising with product owner to determine Definition of Ready (DoR) and Definition of Done (DoD) for all user stories
  • Facilitating Scrum sprint events such as sprint planning, daily stand-up sessions, sprint reviews, and sprint retrospectives
  • Empowering scrum team to be self-organized, and fostering accountability
  • Encouraging cross-functional communication, collaboration, openness and collective ownership as core Agile team principles
  • Maintaining and replenishing product backlog
  • Creating resilient and courageous team identity
  • Designing and tracking project metrics such as burndown charts, sprint velocity, control charts, and cumulative flow diagrams
  • Using Agile metrics to plan for future sprints
  • Liaising with management and other team leads to establish robust talent pool focused on people and continuous improvement
  • Identifying bugs and ensuring escalation and resolution
  • Achieving delivery commitment in Scrum framework
  • Applying honed problem-solving skills to analyze and resolve impediments to business operations and goal achievement
  • Actively researching emerging technologies and current trends to stay knowledgeable in methods beneficial to Scrum team
  • Anticipating blockers and proactively offering solutions to keep project on track
  • Supporting team using servant leadership style
  • Assessing Scrum maturity of team and organizing coaching sessions to boost development
Aldrich Kilbride & Tatone Llp - Business Analyst
Lake Oswego, OR, 06/2016 - 05/2018
  • Elicited high level requirements on business processes and user requirements from key stakeholders
  • Translated business processes and requirements into requirement management plans (RMPs), actionable user stories, and agreed acceptance criteria
  • Served as conduit between business team and technical team
  • Designed process flow diagrams, swim lanes and use case diagrams to summarize actors and personas interacting with system and show proposed operations
  • Generated wireframe designs and mockups to capture system appearance and highlight functionality
  • Ensured sprint objectives were met by implementing measurable metrics to track delivery of artifacts
  • Proactively met with stakeholders to establish mutually favorable business relationships and interests
  • Evaluated business trends to understand competitive environments and improve current strategies
  • Assessed impact of current business processes on users and stakeholders and suggested potential areas for improvement

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Resume Overview

School Attended

  • University of Lagos
  • University of Port Harcourt

Job Titles Held:

  • Business Analyst/Agile Scrum Master
  • Business Analyst


  • Master of Science
  • Bachelor of Science

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