scrum master resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Experienced scrum master with a proven track record of coaching teams to deliver large scale, high-quality software and web development projects on-time. Agile practitioner skilled in motivating, cultivating cross-functional teams and collaborations to achieve common goals in alignment with the business.

Leverages strong communication and interpersonal strengths to convey complex information, gain leadership, influence outcomes, and ensure all stakeholders remain apprised of project status. A champion for human-centered design thinking to develop innovative solutions to complex business problems, engage and motivate Scrum teams, and facilitate effective planning sessions and retrospectives.

  • Scaled Agile Framework
  • Scrum, Kanban
  • Servant Leadership
  • Program Management
  • Team Leadership
  • Process Improvement
  • Change Management
  • Relationship Building
Work History
10/2019 to Current
Scrum Master Dynpro , , Maryland, MD
  • Facilitated Scrum events – sprint planning, backlog refinement/grooming, daily scrums, sprint reviews and sprint retrospectives. Coordinating team members participation and ensuring these ceremonies are productive
  • Champion the empirical approach (transparency, adaptation & inspection) by continually educating all scrum team members, stakeholder and management on Agile benefits
  • Supported PO to manage product backlog and when required coached PO on how to write user stories/epic
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Coached teams in Agile practices and provided necessary training to create positive continuous improvement mindset to Agile methodologies
  • Facilitate internal communication and promote effective collaboration while managing project's scope and timeline
  • Proactively identified risk and found ways to resolve impediments to prevent distractions of team members to enable them stay focused on task
03/2017 to 09/2019
SAFe Scrum Master Mantech International Corporation , , Remote
  • Champion Agile adoption across the enterprise and provide expertise, mentoring, and coaching while cultivating continuous process improvement efforts.
  • Participate in scrum of scrums (SoS) to ensure cross-team collaboration, coordination of release plans, reporting overall project status and upcoming risks and dependencies.
  • Partner with product owners to groom the backlog. Track, escalate and remove impediments.
  • Facilitate team discussion during Program Increment (PI) planning breakout, manage program board, coordinate alignment with other teams to determine dependencies and ensure subject matter experts (SMEs) are available when required by the team
  • Determine the team velocity from historical data, coach team members on how to create user stories and acceptance criteria
  • Facilitate discussions during backlog grooming and iteration planning to determine user story sizing and carry out development planning.
  • Collaborate closely with product owner to identify and analyze core requirements of user stories.
  • Facilitate daily stand-ups, iteration planning, iteration reviews, iteration retrospectives ensuring they are productive and kept within the timebox
  • Document and track requirements, tracked risk consistently and worked to improve the processes and quality of the team's work by implementing test-driven development.
  • Helped team implement and adapt to change effectively
10/2015 to 02/2017
IT Project Coordinator Bergaila , , New York, NY
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
  • Kept track of project task via online scheduling tool that is salesforce based and supervised ongoing projects by coordinating all team members to keep workflow on track
  • Experienced leading and developing business relationships with external vendors and contractors
  • Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
  • Manage team's goal, project schedules, information updates and communicate expected deliverables
02/2009 to 08/2015
Digital Marketing Associate Lpl Financial Services , , Nigeria
  • Boosted brand awareness by establishing strong web and social media presence.
  • Managed digital projects end-to-end, from initial conceptualizing through final implementation and live monitoring.
  • Developed and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
  • Provided administrative support to project leads and functional leads
  • Collaborate cross-functionally with sales, engineering and product management teams to accomplish shared goals
  • Participate in pre and post campaign digital support activations
  • Monitor and reporte on marketing campaign performance monthly to help with optimizing current and future plans.
Expected in to to
Bachelor of Science: Zoology
Lagos State University - ,
  • Certified SAFe® 5 Scrum Master
  • Google IT Support Professional Certificate

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Resume Overview

School Attended

  • Lagos State University

Job Titles Held:

  • Scrum Master
  • SAFe Scrum Master
  • IT Project Coordinator
  • Digital Marketing Associate


  • Bachelor of Science

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