School Guidance Counselor resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Compassionate business professional experienced in Human Resources and Business Management Operations. Equipped with the ability to assist employers in recruiting process, developing and retaining qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.

  • Staffed over 150 front desk departments for Emory Healthcare and Emory Specialty Associates.
  • Supervised team of 10 staff members and led numerous workshops and training which improved workflows.
  • Cross-Functional Communication
  • Customer Relationship Management
  • Operational Leadership
  • Staff Management
  • Customer Service
  • Negotiation
  • Project Management
  • Budgeting
  • Business Development
  • Staff training and development
  • Personnel Recruitment
  • Planning
  • Human Resources
  • Clerical Support
  • Facilities Management
  • Financial Operations
  • Monitoring
  • Data Collection
Work History
School Guidance Counselor, 10/2017 to Current
Timberlane Regional School DistrictPlaistow, NH,
  • Conduct regular meetings, counseling, and advisement with students to confirm their success, identify problem areas, and create appropriate remediation plans.
  • Observe and document student behaviors, developmental and social skills which help to provide proper guidance which has increased academic success.
  • Perform 504 meetings to develop strategies and interventions for students that require special accommodations or learning reinforcement.
  • Establish positive relationships with students, faculty, alumni, and administration.
  • Prepare students for future educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Foster cross-functional relationships to connect parents and teachers improving overall efficiency of educational systems.
  • Coordinate and engage with administrative staff in planning and organizing calendars, events, and activities.
Supervisor of Staffing and Recruitment, 10/2010 to 10/2017
Emory HealthcareCity, STATE,
  • Fulfilled both permanent and temporary staffing requests for over 140 different departments/locations throughout Emory Healthcare.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Partnered with Patient Service Coordinators (PSC) to ascertain hiring needs and subsequently provide candidate recommendations.
  • Maintained in-depth understanding of medical trends and hiring desires.
  • Facilitated all new employee orientations and training for newly hired staff.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Created and implemented employee referral program that increases candidate interest at Emory Healthcare.
Training Specialist/Quality Analyst, 01/2006 to 10/2010
Emory HealthcareCity, STATE,
  • Researched and obtained relevant course materials to achieve standard objectives for newly hired and current staff members.
  • Managed ongoing technical training including usage of IDX registration, billing systems, patient registration; insurance identification and verification methods; patient scheduling; charge entry; payment posting; referrals, and account follow-up.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Measured course participation and exam results to provide quality feedback to trainees.
  • Managed logistical aspects for each training session and workshops which included (establishing agendas, preparing information packets, reserving facilities, arranging for and setting up equipment, ordering refreshments, and scheduling speakers).
Staff Assistant/Staff Specialist, 04/2004 to 01/2006
Emory HealthcareCity, STATE,
  • Trained and mentored new team members in policies and procedures.
  • Helped to maintain patient files and handle administrative requirements.
  • Educated patients on procedure preparations and directions.
  • Performed duties of Patient Service Coordinator II in absence of staff members.
  • Built and maintained excellent relationships with physicians and nursing staff traveling to satellite offices to provide support and going above and beyond to accommodate unusual requests.
  • Managed team member schedules and work assignments.
  • Performed clerical work, including staff scheduling.
  • Reviewed completed work for compliance with regulations ensuring 100% accuracy.
M.A: School Counseling, Expected in
University Of West AlabamaEd.S. School CounselingClark Atlanta University - Atlanta, GA
B.B.A: Marketing, Expected in
State University of West Georgia - Carrollton, GA
Master of Science: School Counseling, Expected in
Clark Atlanta University - Atlanta, GA
  • Certified Human Resources Management (expected completion date April 2021)
  • Candidate for SHRM Certification (expected start date May 2021)

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Resume Overview

School Attended

  • University Of West AlabamaEd.S. School CounselingClark Atlanta University
  • State University of West Georgia
  • Clark Atlanta University

Job Titles Held:

  • School Guidance Counselor
  • Supervisor of Staffing and Recruitment
  • Training Specialist/Quality Analyst
  • Staff Assistant/Staff Specialist


  • M.A
  • B.B.A
  • Master of Science

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