Scheduling Coordinator And Administration Per Diem resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Ambitious student pursuing a Nursing degree eager to contribute developed knowledge in an LNA role. Skilled in Communication and Patient care settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • Service scheduling
  • Customer engagement and support
  • Calendar coordination
  • Personnel management
  • Phone inquiries
  • Time management skills
  • Staffing assignments
  • Administrative duties
  • Skilled in Eclincal
  • Medical and Dental scheduling proficiency
  • Documentation skills
  • Event coordination
  • Verbal and written communication
Scheduling Coordinator and Administration-Per Diem, 08/2020 to 03/2021
Sacramento Native American Health CenterSacramento, CA,
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Managed patient appointments and check-in procedures.
  • Scheduled and confirmed patient appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Set up appointments for physician visits and procedures using calendar software.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
Patient Access Representative, 02/2019 to 08/2020
Bigfoot Biomedical Inc.Milpitas, CA,
  • Applied knowledge of payer requirements, utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Verified demographics and insurance information to register patients in computer system.
  • Documented and managed patient information using eclinical.
  • Assembled registration paperwork.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Checked daily doctor schedules and verified insurance.
  • Scheduled patient appointment and procedures with eclincal.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Set up appointments for physician visits and procedures using calendar software.
  • Sent out Referrals to appropriate organizations.
  • Tracked Physicians appointments and the type of appointment daily to graph types of appointments and how many each physician would have.
Customer Care Representative, 07/2018 to 02/2019
Community Dental Clinic- CHSLVCity, STATE,
eclincale environment.
  • Collected payments from patients and arranged payment schedules.
  • Scheduled cleanings and dental appointments for patients using eclincal.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Checked patients in and out, verified insurance and collected co-pays toeclincalsiness administrative and financial records current.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Scheduled cleanings and dental appointments for patients using eclinical
  • Hideout Supervisor- Seasonal, 11/2017 to 07/2018
    Stowe Mountain LodgeCity, STATE,
    • Set up schedules and determined team assignments.
    • Conducted employee evaluations and developed improvement plans.
    • Created lesson, activity and field trip plans.
    • Continually kept abreast of toy and child-related recalls and safety warnings.
    • Maintained current understanding of applicable laws and kept facility in compliance with requirements.
    • Managed 3-person team of childcare staff.
    • Delivered direct, supervised care to groups of children between ages 1 and 18.
    • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
    • Secured indoor and outdoor premises to protect children under care.
    • Enforced rules to teach manners and maintain safe environment.
    • Engaged groups of culturally diverse children in creative, safe and focused setting.
    • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
    • Maintained organized and clean classroom and play areas.
    Education and Training
    High School Diploma: , Expected in 06/2010
    Lamoille Union High School - Hyde Park, VT
    : Licensed Nursing Assistant, Expected in 03/2021
    Green Mountain Technology And Career Center - Hyde Park, VT,
    • Licensed Nursing Assistant - 2021
    • Stop the bleed Instructor- 2021

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    Resume Overview

    School Attended

    • Lamoille Union High School
    • Green Mountain Technology And Career Center

    Job Titles Held:

    • Scheduling Coordinator and Administration-Per Diem
    • Patient Access Representative
    • Customer Care Representative
    • Hideout Supervisor- Seasonal


    • High School Diploma

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