Deadline-driven Supervisor with 2+ years experience in a fast-paced environment. Great attention to detail and organizational skills. Technically skilled employee with over 10 years, hands-on experience and technical training.
Project management skills
Customer relationship building
Equipment problem resolution
Strong team player
10/2006 to Current
Sanitation Worker / Sanitation SupervisorNew York City Department of Sanitation – 51 Chambers Street, New York, NY 10007
Trained / supervised most new employees over the past several years in emergency preparedness, everyday work safety, working with large and small equipment and hand tools.
Guided and directed Sanitation Workers through their daily tasks.
Conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions.
Reported the quality of performance on shift to the higher ranking officers.
Assisted the operations group with emergency responses.
09/2008 to Current
Sales AssociateThe Home Depot – 2455 Paces Ferry Road, Atlanta, GA 30339
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Greeted customers entering the Tool Rental department to ascertain what each customer wanted or needed.
Built long-term customer relationships.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.