Detail-oriented and knowledgeable Medical Assiatant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Creole and English abilities. Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced 9 years with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Medical Office Assistant with 10 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.
Skills
EMR / EHR
Medical office administration
Insurance claims
Monitoring Patient Progress
Inventory and Supply Management
Infection Control and Aseptic Procedures
Diagnostic Equipment Expertise
Completing Insurance Forms
Chronic Disease Management
Medical Billing and Coding
Phlebotomy
Medical Records Management
CPR
Electronic health records
Completing insurance forms
Diagnostic equipment expertise
Monitoring patient progress
Professional Development
Patient Flow
Patient Flow
Quality Improvement
Clinical Care
Simple Dressings
Basic Life Support (Bls)
Scheduling
Quality Of Service
Work History
Salvant Home Care Agency, Jan2019 to Current Premise Health – Smyrna, GA,
Provided mobility assistance such as walking and regular exercising.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Kept close eye on behavior and emotional responses of clients, consulting with to address concerns and protect each person from any harm.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Developed rapport to create safe and trusting environment for care.
Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
Administered prescribed medications under direction of physician.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Promoted development of healthy lifestyle to meet health and wellness objectives.
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Planned and implemented community outreach and events to provide health education about cancer, self-care and preventative breast examinations.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse.
Medical Office Receptionist, Sep2002 to Dec2009 Public Health Seattle & King County – Redmond, WA,
Maintained current and accurate medical records for over 15 patients.
Enhanced office efficiency by handling 20 + callers per day.
Organized paperwork such as charts and reports for office and patient needs.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Completed skilled administrative work to support all office staff and operational requirements.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Transcribed 11 medical records per week.
Maintained records by recording, obtaining and updating personal and financial information.
Handled office inventory by ordering new supplies and scheduled equipment services and repairs.
Filed and retrieved patient records for provider.
Entered procedure codes and diagnosis codes into medical billing software.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Reviewed and sent medical records to other physicians upon request.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Kept patients' appointments on schedule by informing provider of patient’s arrival and any delays.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Welcomed 10 up patients and visitors per day via telephone and in person.
Received, recorded and filed medical payments by check, cash and credit card.
Scheduled, rescheduled and handled cancelled appointments for patients.
Aided with prescription refill requests.
Medical Assistant , Feb2019 to Jan2019 Piercar Community Health Care – City, STATE,
Obtained client medical history, including medication information, symptoms and allergies.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Maintained detailed records of test results by entering data and patient information into computer.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Completed clinical procedures and gathered patient data for interpretation by physician.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Implemented care and efficiency improvements to support and enhance office operations.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Oriented and trained new staff on proper procedures and policies.
Scheduled and accompanied clients to medical appointments.
Obtained pre- and post-treatment vital signs and weight.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Made appointments in IDX.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Medical Assistant.
Compiled necessary documents for surgical billing packages.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Prepared initial patient charts for admission.
Gathered supplies needed for cardiac imaging procedures.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected all pertinent data and calculations to aid physician in interpreting results.
Measured patient pulse oximetry.
Collected and documented patient medical information such as blood pressure and weight.
Escorted patients to examination rooms.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Pulled charts and prepared for nurse and doctor assessment.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Scheduled, rescheduled and handled cancelled appointments for patients.
Accommodated patients by scheduling appointments, and establishing relationships with managed care organizations, area hospitals and insurance companies to expedite payments and resolve issues.
Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
Called and faxed pharmacies to submit prescriptions and refills.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Reviewed and sent medical records to other physicians upon request.
Improved timely payment of bills by developing flexible payment plans for patients.
Received, recorded and filed medical payments by check, cash and credit card.
Entered procedure codes and diagnosis codes into medical billing software.
Aided with prescription refill requests.
Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Scheduled surgeries for multiple surgeons and booked operating rooms.
Education
Associate of Science: Practical Nursing, Expected in 04/2011 Med-Life Institute - Fort Lauderdale, FL GPA:
Graduated with 3.0 GPA
Graduated in Top 2011 of Class
Associate of Arts: Medical Assistant, Expected in 03/2008 Everest College - - Miami Florida, GPA:
Professional development completed in Medical Assistant
Graduated with 3.0 GPA
Graduated in Top 2008 of Class
Associate of Science: RN, Expected in 01/2014 Miami Dade College - Miami, FL GPA:
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