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Salesmen/Used Truck Manager Resume Example

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SALESMEN/USED TRUCK MANAGER
Skills
  • Verbal and Written Communication
  • Skilled in [Software]
  • Process implementation
  • Compassion
  • Critical thinking
  • Basic math
  • Detail-oriented
  • Sub-prime lending management
  • Credit interviewing skills
  • Credit report understanding
  • Lender negotiation
  • Information Verification
  • Written and interpersonal communication
  • Good listening skills
  • Sales presentations
  • Accomplished manager
  • Customer service
  • Staff Management
  • Relationship building and management
  • Revenue Generation
  • Sales professional
  • Relationship-Building
  • Sales processes
  • Analytical problem solver
  • Coaching and mentoring
  • Review of contracts
  • Goals and Performance
  • Positive and upbeat
  • Sales operation
  • Verbal and written communication
  • Sales Reporting
  • Relationship building
  • Time management
  • Empowers high-performing sales teams
  • Sales expertise
  • Decisive
  • Employee Training
  • Customer Relationship Management (CRM)
  • Product Knowledge
  • Price Negotiation
  • Lead Follow-Up
  • Team Building
  • Training and mentoring
  • Sales Goals
  • Sales Training
  • Employee scheduling
  • Effective leader
  • Staff training/development
  • Recruitment
  • Strong Interpersonal Skills
  • Powerful negotiator
  • Enthusiastic yet professional demeanor
Additional Information

I Grew up in the car business grandfather was a GM for 30 years, father was in management for over 25 years, Uncle is a GM miller auto plaza and marine and other immediate family members are also in the business.

Professional Summary

Finance manager offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity. Experienced Salesmanager with over 13 years of experience in the car business. Excellent reputation for resolving problems and improving customer satisfaction. Salesmen/sales manager/Finance Manager with over 13 years of successful experience in the car business Recognized consistently for performance excellence and contributions to success Strengths in closing sales and business management backed by training in Automotive Finance . Enthusiastic Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Automotive Industry Motivated to learn, grow and excel as a Professional in the automotive industry . High-performing Automotive Sales Manager with 8 year background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance. Performance-oriented Sales Leader offering exceptional record of achievement over 13 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on opportunities

Work History
Salesmen/Used Truck Manager, 06/2020 to Current
Roseville Chrysler Jeep Dodge - Roseville, MN
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Responded to customer enquiries via telephone and email.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Answered telephone and email inquiries from potential customers.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Demonstrated vehicle features and conducted test drives.
  • Demonstrated vehicles and features, and conduct test drives.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Offered comprehensive knowledge of vehicle operations and brand features.
Sales Manager/Business Manager, 02/2017 to 05/2020
Bunker Lake Motors / Jerry's Of Elk River - Ham Lake / Elk River, MN
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Originated and negotiated closing of customer loan proposals.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Successfully closed average of 100 loans per month between 2 stores
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Worked closely with Dealer Principal to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Professional/Used Car Sales Manager, 01/2013 to 01/2017
Carlson Toyota - Coon Rapids, MN
  • Demonstrated vehicles and features, and conduct test drives.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Located desired vehicles at auctions and other dealerships.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Outlined sales, warranty and service procedures.
  • Managed 20-23 sales associates.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Responded to customer enquiries via telephone and email.
  • Negotiated vehicle prices and secure financing for customers.
  • Helped build sales team for new location by training and mentoring all members.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Oversaw sales team generating 250,000 dollars in monthly used car gross.
  • Attended auctions to sell undesirable vehicles and purchase needed makes and models.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Resolved customer concerns regarding loan financing and warranties.
  • Answered telephone and email inquiries from potential customers.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Reorganized and optimized leads management by implementing Vin Solutions CRM.
  • Supervised sales team of 20-23 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Held weekly meetings with The GM and GSM to identify techniques to overcome sales obstacles.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Sales , 01/2008 to 01/2013
Superior Brookdale Ford - Plymouth, , MN
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated vehicle prices and secure financing for customers.
  • Answered telephone and email inquiries from potential customers.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Demonstrated vehicle features and conducted test drives.
  • Responded to customer enquiries via telephone and email.
  • Demonstrated vehicles and features, and conduct test drives.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Exceeded sales quotas by 100% or more.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Achieved 100% of sales quota in all years
Education
F&I Automotive Finance Certified: : Automotive Finance , 04/2019Reahard & Associates - Tennessee
Associate Business Administration: : Business, 12/2007Rasmussen College - Minnetonka, MN
High School Diploma: : 06/1997Rockford High School - Rockford, MN
Certifications
  • Finance Certification and Training - 2019
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Resume Overview

Companies Worked For:

  • Roseville Chrysler Jeep Dodge
  • Bunker Lake Motors / Jerry's Of Elk River
  • Carlson Toyota
  • Superior Brookdale Ford

School Attended

  • Reahard & Associates
  • Rasmussen College
  • Rockford High School

Job Titles Held:

  • Salesmen/Used Truck Manager
  • Sales Manager/Business Manager
  • Sales Professional/Used Car Sales Manager
  • Sales

Degrees

  • F&I Automotive Finance Certified : : Automotive Finance , 04/2019
    Associate Business Administration : : Business , 12/2007
    High School Diploma : : 06/1997

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