Salesforce System Administrator resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Analytical and driven Salesforce Certified System Administrator (ADM201), bringing 1 year of Admin experience, and 3 years experience in Oil and Gas field. Team-oriented mentality and good multitasking, problem-solving and organizational abilities. Successful at opening up communication between departments and meeting project demands. Proficient with Standard/Custom Objects, Data Loader, Permission Sets, Profiles/Roles, Reports/Dashboards, Validation Rules/Complex Formulas, Process Builder, and Flows. Beginner experience with development and Apex.

  • Salesforce Certified Admin (ADM201)
  • Objects, Permissions Sets, Profiles, Roles, Sharing Rules
  • Data Loader
  • Validation Rules/Complex Formulas
  • Process Builder/Workflow Rules/Flows
  • Reports/Dashboards
  • Salesforce
  • MyTrailhead
  • Project Management
  • Dashboards and Reports
  • Teamwork
  • Modelbuilder
  • Relationship classes
  • SQL
  • Basic Apex
Work History
Salesforce System Administrator, 01/2020 to Current
PlaidSalt Lake City, UT,
  • Salesforce Certified Administrator (ADM201)
  • Operate and execute under the Software Development Life Cycle, including performing Change Impact Assessments when enhancements are requested
  • Collaborate with Executives and Departments to gather requirements and implement Special Project requests and enhancements
  • Creating Standard and Custom objects to enhance and customize the user experience
  • Maintain data integrity through Duplicate/Matching rules, Filters on Lookup fields, Validation Rules, and Formula fields for cross-object field automation
  • Managing Access including Sharing Settings, Permission Sets, Profiles, and Roles
  • Implementing business designated changes with Data Loader and
  • Creating custom myTrailhead modules for internal training/consumption, as well as Knowledge Articles for User self-education
  • Cleanup/maintenance of Process Builders, Permissions Sets, Profiles
GIS Technician II, 07/2019 to 01/2020
Mastec Inc.Denver, CO,
  • Special Projects Team
  • Developed EQT GIS specific myTrailhead Modules for the consumption and training of general ArcGIS users
  • Increased productivity, accuracy and efficiency for GIS Department metrics reporting by developing Reports and Team Dashboards on Salesforce
  • Worked with Land Department to resolve and streamline GIS Object request problems, improve operations and provide exceptional customer service
  • Received 30 Trailhead badges, involving a diverse number of Salesforce topics, including but not limited to Administrator Certification Modules, Custom Objects, User Setup, Data Management, Workflow Automation, and Analytics
  • Completed projects and worked with numerous departments involving moving company to Tract Mapping, and overhauling integrations to new Core Stack feature classes
  • Data Cleanup and Asset Divestiture Project following the split from EQT Midstream (Equitrans)
  • Saved costs by researching and implementing new Parcel Vendor cost-saving initiatives and creating fresh new approaches to long-standing problems
  • High level data analysis for requested maps by EQT Executives
  • Reserves mapping for Geology Department
  • Making of Web Apps using ArcGIS Online to be viewed by users throughout the company
GIS Technician I, 01/2019 to 07/2019
Windstream CommunicationsSpringfield, GA,
  • Special Projects Team
  • Acted as Lead developing team and cross-departmental workflows, SOP's, and data integrity standards for Internal GIS Audit. Also included QC'ing and archiving of Feature Classes, Relationship Classes, and Layer Files
  • Expert on all Daily GIS Request types, including but not limited to Lease, Parcel, Pad/Lateral, Unit, Map & Analysis, External Data, E&S, Web Map, and Internal Project GIS Requests
  • Evaluated and enhanced current cartographic representations on company-wide map viewing platform Geocortex
  • Changed and improved use of GIS data for Units and Title projects
GIS Technician I, 09/2017 to 01/2019
Windstream CommunicationsTexarkana, TX,
  • Asset Development Engineering
  • Overhauled and built new workflow for standardizing Unit data delivered from consultants
  • Worked closely with the Title Group to construct and amend Unit Areas
  • Experience creating, converting, editing, and analyzing data in ArcGIS
  • Formation and preparation of land based digital data, datasets, and maps based on user's requirements, including E&S Sites and Site Safety Mapping
  • Spatial and Statistical analysis, mapping, and data to meet assigned requirements
  • Appointed and executed as Lead on GIS PA Well Plugging Project for internal EQT party
  • Trained and worked with numerous departments in order to achieve a comprehensive final product for field investigation
  • Worked as part of a team to overhaul the EQT Lease Notification SharePoint Site, as well as data migration and integration regarding the Rice merger
  • Completed over 100 maps in an on-going Georeferencing Project, involving associating a physical map, or raster image of a map, with locations in physical space
  • Experience training former Rice employees and in-house EQT employees
  • Compiled shape file updates from public sources for outdated Coal Group data and implemented Data Model Change
  • Experience submitting and modifying GIS spatial mapping of EQT Lease Holdings
  • Positive rapport with contractors and consultants concerning exchange of data and products
  • Experience with geo-referencing and digitizing of maps
  • Experience working with CAD files
Bachelors in Environmental Science And Certificate in Geographic Information Systems: , Expected in 04/2016
University of Pittsburgh - Pittsburgh, PA
  • Coursework in GIS, GPS and Computer Methods, Advanced Geographical Information, GIS in the Public Service, Remote Sensing, and Applied Remote Sensing and GPS Techniques
  • GPA: 3.46/4.0

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Resume Overview

School Attended

  • University of Pittsburgh

Job Titles Held:

  • Salesforce System Administrator
  • GIS Technician II
  • GIS Technician I
  • GIS Technician I


  • Bachelors in Environmental Science And Certificate in Geographic Information Systems

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