Salesforce System Administrator Resume Example
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SALESFORCE SYSTEM ADMINISTRATOR
Professional Summary
Analytical and driven Salesforce Certified System Administrator (ADM201), bringing 1 year of Admin experience, and 3 years experience in Oil and Gas field. Team-oriented mentality and good multitasking, problem-solving and organizational abilities. Successful at opening up communication between departments and meeting project demands. Proficient with Standard/Custom Objects, Data Loader, Permission Sets, Profiles/Roles, Reports/Dashboards, Validation Rules/Complex Formulas, Process Builder, and Flows. Beginner experience with development and Apex.
Skills
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Work History
PlaidSalesforce System Administrator//Salt Lake City , UT//January 2020 to Current
- Salesforce Certified Administrator (ADM201)
- Operate and execute under the Software Development Life Cycle, including performing Change Impact Assessments when enhancements are requested
- Collaborate with Executives and Departments to gather requirements and implement Special Project requests and enhancements
- Creating Standard and Custom objects to enhance and customize the user experience
- Maintain data integrity through Duplicate/Matching rules, Filters on Lookup fields, Validation Rules, and Formula fields for cross-object field automation
- Managing Access including Sharing Settings, Permission Sets, Profiles, and Roles
- Implementing business designated changes with Data Loader and Dataloader.io
- Creating custom myTrailhead modules for internal training/consumption, as well as Knowledge Articles for User self-education
- Cleanup/maintenance of Process Builders, Permissions Sets, Profiles
Mastec Inc.GIS Technician II//Denver , CO//July 2019 to January 2020
- Special Projects Team
- Developed EQT GIS specific myTrailhead Modules for the consumption and training of general ArcGIS users
- Increased productivity, accuracy and efficiency for GIS Department metrics reporting by developing Reports and Team Dashboards on Salesforce
- Worked with Land Department to resolve and streamline GIS Object request problems, improve operations and provide exceptional customer service
- Received 30 Trailhead badges, involving a diverse number of Salesforce topics, including but not limited to Administrator Certification Modules, Custom Objects, User Setup, Data Management, Workflow Automation, and Analytics
- Completed projects and worked with numerous departments involving moving company to Tract Mapping, and overhauling integrations to new Core Stack feature classes
- Data Cleanup and Asset Divestiture Project following the split from EQT Midstream (Equitrans)
- Saved costs by researching and implementing new Parcel Vendor cost-saving initiatives and creating fresh new approaches to long-standing problems
- High level data analysis for requested maps by EQT Executives
- Reserves mapping for Geology Department
- Making of Web Apps using ArcGIS Online to be viewed by users throughout the company
Windstream CommunicationsGIS Technician I//Springfield , GA//January 2019 to July 2019
- Special Projects Team
- Acted as Lead developing team and cross-departmental workflows, SOP's, and data integrity standards for Internal GIS Audit. Also included QC'ing and archiving of Feature Classes, Relationship Classes, and Layer Files
- Expert on all Daily GIS Request types, including but not limited to Lease, Parcel, Pad/Lateral, Unit, Map & Analysis, External Data, E&S, Web Map, and Internal Project GIS Requests
- Evaluated and enhanced current cartographic representations on company-wide map viewing platform Geocortex
- Changed and improved use of GIS data for Units and Title projects
Windstream CommunicationsGIS Technician I//Texarkana , TX//September 2017 to January 2019
- Asset Development Engineering
- Overhauled and built new workflow for standardizing Unit data delivered from consultants
- Worked closely with the Title Group to construct and amend Unit Areas
- Experience creating, converting, editing, and analyzing data in ArcGIS
- Formation and preparation of land based digital data, datasets, and maps based on user's requirements, including E&S Sites and Site Safety Mapping
- Spatial and Statistical analysis, mapping, and data to meet assigned requirements
- Appointed and executed as Lead on GIS PA Well Plugging Project for internal EQT party
- Trained and worked with numerous departments in order to achieve a comprehensive final product for field investigation
- Worked as part of a team to overhaul the EQT Lease Notification SharePoint Site, as well as data migration and integration regarding the Rice merger
- Completed over 100 maps in an on-going Georeferencing Project, involving associating a physical map, or raster image of a map, with locations in physical space
- Experience training former Rice employees and in-house EQT employees
- Compiled shape file updates from public sources for outdated Coal Group data and implemented Data Model Change
- Experience submitting and modifying GIS spatial mapping of EQT Lease Holdings
- Positive rapport with contractors and consultants concerning exchange of data and products
- Experience with geo-referencing and digitizing of maps
- Experience working with CAD files
Education
Bachelors in Environmental Science And Certificate in Geographic Information SystemsUniversity of Pittsburgh//City, State//April 2016
- Coursework in GIS, GPS and Computer Methods, Advanced Geographical Information, GIS in the Public Service, Remote Sensing, and Applied Remote Sensing and GPS Techniques
- GPA: 3.46/4.0
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Resume Overview
School Attended
- University of Pittsburgh
Job Titles Held:
- Salesforce System Administrator
- GIS Technician II
- GIS Technician I
Degrees
- Bachelors in Environmental Science And Certificate in Geographic Information Systems
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