LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
  • 5+ Years of professional experience in the Salesforce.com CRM and Force.com platform and involved in various phases of Software development including SFDC Administrator, SFDC Development,SteelBrick CPQ implementations.
  • Experience in SFDC development using best practices for Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL. Strong knowledge of the sale, marketing, service, community cloud, and support automation.
  • Experience in Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
  • Added Lightning Component to Lightning Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
  • Experience working with integration features such as REST and SOAP APIs.
  • In-depth knowledge of Product setup, Product Options, Product configuration and rules, Pricing,Discounting and Quote templates in Steelbrick CPQ.
  • Experienced in Creating Roles, Profiles, Sharing rules for the record, Process builder, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow. Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflow, and Approval Processes, Page layouts, search layout.
  • Experienced in analyzing business requirements, Entity-Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master- detail relationships, and lookup relationships.
  • Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations. Ability to effectively and professionally interact with people at all levels of management
Skills
  • Salesforce Development Apex Class
  • Apex Trigger Visual-force Page
  • Batch class & Schedulable class
  • Lightning Components (LWC & Aura)
  • Salesforce steel brick CPQ (MDQ)
  • Saelsforce Billing
  • Integration using SOAP and REST API
  • SOQL and SOSL
  • Salesforce Admin
  • Custom Object
  • Lookup and Master-Detail Relationship
  • Profile, Permission Set Page Layout
  • Data loader
  • Custom setting and metadata
  • Einstein Bots
Education
Fairleigh Dickinson University Teaneck, NJ, Expected in XXX5 Master of Science : Electrical, Electronics Engineering Technologies - GPA :
Trailhead By Salesforce San Francisco, CA, Expected in 2020 : Salesforce Billing Essentials For Sales Cloud - GPA :
Trailhead By Salesforce San Francisco, CA, Expected in XXX9 : Salesforce CPQ Admin Essentials For Admin - GPA :
Gujarat Technological University , Expected in XXX2 Bachelor of Science : Electrical, Electronics Engineering Technologies - GPA :
Certifications
  • Salesforce Certified Application Architect
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Data Architecture and Management Designer
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Administrator
Work History
At&T - Salesforce Application Architect
Glendale, AZ, 11/XXX8 - Current
  • Involved in various stages of the Software Development Life Cycle(SDLC) including analysis, requirement engineering, architecture design, development, enhancements, and testing.
  • Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
  • Migrated consistently to Lightning from Classic in order the sales reps find Just-In- Time information about customers and prospects.
  • Created reusable components, and customized app using Lightning component framework. Used Lightning process builder for visualizing and creating automated business processes.
  • Developed lightning components with LWC and Aura framework , worked on redesigning of the customizations currently used in Visualforce into Lightning Pages/Lightning Components.
  • Designed and developed SFA based Application on Force.com Platform in the Salesforce.com environment with Apex programming language at the back-end and Visual-Force pages as the user interface.
  • Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
  • Worked with various salesforce.com CRM standard objects Lead, Account, Contact, Opportunity and created custom Objects, Fields of various data types and established relationships using Lookup, Master-Detail and created Junction objects.
  • Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
  • Supported and improved sales cycles by implementing CPQ solutions effectively. • Performed unit testing for written code and wrote test methods with minimum code coverage of 75%. •
  • Worked with Salesforce CPQ (Steelbrick) and strong practical, real-life, handson knowledge of configurators, product rules, pricing rules, advanced approvals, option constraints, quote template functionality. • Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
Cognizant Technology Solutions - Salesforce Developer/ Admin
Burbank, CA, 09/XXX6 - 11/XXX8
  • Converted the previously developed complex Process builders, Flows into Apex &Visual Force Pages and added additional functionalities like Advanced Search capability, Pop-ups.
  • Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
  • Maintained Test Code Coverage for Sandbox Org above 90% for the classes and Triggers developed by my team.
  • Created Lightning components and server-side controllers, added CSS and design parameters for them, which improves performance.
  • Experience with field service Lightning business processes and practices.
  • Implemented and achieved field service needs , flexible, scalable and efficient cloud services using field service lightning.
  • Developed pilot functionalities of related lists into lightning components for classic Salesforce.
  • Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Designed different process builder lightning components for invoking apex classes and chatter update, parent-child field update for the business requirement.
  • Carried out SFDC using Agile Methodology, Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
  • Test-Driven Development experience by using various Salesforce.com Orgs
Zscaler, Inc. - Salesforce Consultant
Burlington, MA, 08/XXX5 - 08/XXX6
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services using SOAP and RESTFUL API.
  • Written Apex batch and Scheduled classes to process alarge volume of data on a periodic basis.
  • Worked on minor enhancements to SFDC application required by business users from time to time.
  • Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation, and modification of fields and page layouts, upload of data.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Involved in Agile methodology, Scrum which improved productivity and reduced errors
Techminds Group LLC - Salesforce Developer
City, STATE, 01/XXX5 - 05/XXX5
  • Created various complex Workflow Rules and Filter Criteria on Objects.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects.
  • Responsible for maintaining different sandboxes (Environments) like Development, QA, Production Sandboxes.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Customized tabs for different business user groups and business centers.
  • Used it to read, extract and load data from comma-separated values (CSV) files.
  • Created junction objects to establish connectivity among objects.

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Resume Overview

School Attended

  • Fairleigh Dickinson University
  • Trailhead By Salesforce
  • Trailhead By Salesforce
  • Gujarat Technological University

Job Titles Held:

  • Salesforce Application Architect
  • Salesforce Developer/ Admin
  • Salesforce Consultant
  • Salesforce Developer

Degrees

  • Master of Science
  • Bachelor of Science

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