sales territory manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Jessica Claire A versatile and dedicated professional seeking a position of responsibility. Experience in Customer Service, Sales, Admin, and Real Estate. A self-starter with strong organization and communication skills. A quick learner willing to take on new challenges. A personable, friendly, and loyal team player who can relate well to clients. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Ability to input manuals, documents, reports, letters and demographics in electronic format using a variety of system software.
Solid communication, interpersonal, time management,
Analytical, and organizational skills.
Interpretation experience in medical clinic or hospital setting.
Leadership
Motivated professional with extensive sales, training,
Management experience and with impeccable knowledge of customer service operations, needs assessment, strategic planning,
Account management and staff training/development procedures.
Proven ability to effectively handle multi-task levels of management responsibility.
Experienced in overseeing day-to-day management of office activities across a variety of settings.
Achieve territory specific performance goals regarding sales, sales calls and growth
Partner with leadership to develop specific strategies to achieve sales, customer satisfaction and profitability goals
Maintain positive relationships with existing accounts and referral sources to foster growth
Drive sales growth and increase market share by conducting sales calls via telephone and in person visits to establish new relationships with referral sources in the medical community
Use Apria reports and data to identify referral targets
Create a call plan and log sales calls along with the decisions and outcomes into the company customer relationship management system (CRM)
Educated customers on product features and use to provide optimal service.
Presented products and services to prospective customers.
Discovered sales opportunities by showcasing products and services to interested clients.
Expedited resolutions to correct customer problems and complaints.
Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Managed expenses and time to maximize productivity.
Ensured order and prescription documentation was completed and accurate
Maintained accurate records on prospective and active accounts ensuring the correct information was sent to reimbursement offices for billing and collection
Maintained the highest level of customer satisfaction by following up on customer inquiries and orders; including partnering with branch team members to ensure timely order processing and delivery.
Independent Real Estate Agent, 12/2003 - Current Cameron Prestige – , ,
Managed real estate transactions from initiation to closing.
Showed residential properties and explained features, value and benefits of available homes.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Advised prospective clients on current market activities and optimal buying or selling choices.
Served as local real estate expert, advising customers on market dynamics and home prices.
Generated lists of properties compatible with buyers' needs and financial resources.
Coordinated appointments with prospective buyers to showcase houses and plots.
Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Planned and coordinated open house events to move properties.
Networked with industry contacts to expand knowledge of real estate markets and best practices.
Called or emailed lapsed clients to inquire about continuing needs.
Maximized market share by working with clients and building relationships.
Managed sales pipeline by actively following up with prospects and hot leads.
Verified accuracy of documentation and fund disbursements for sales.
Maintained current and accurate CRM database of prospective customers.
Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
Attended progress meetings and cold call sessions to home lead generation skills.
Office Clerk/Admin Assistant, 12/2018 - 07/2021 Child And Family Center – City, STATE,
Welcome and greet all clients and visitors; respond to client and visitors’ inquiries in a courteous manner
Maintain security by monitoring logbooks and issuing visitor badges
Answer telephones and direct calls to the appropriate employee while maintaining a polite, consistent phone manner using proper phone etiquette
Receive, sort and distribute incoming mail and coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Facilitate client flow by notifying therapists of client’s arrival, being aware of delays/cancellations and communicating with client/clinical staff; schedule client appointments and conduct follow up
Select, pull, and process files for year-end purging
Alert Crisis team of possible crisis situations
Assist in the ordering, receiving, stocking and distribution of office supplies
Providing coverage for other support staff as needed
Provides clear, accurate, impartial and timely language interpretation between English and Spanish to facilitate medically necessary communication between patient, family and health care provider in a positive and professional manner, always exercising discretion
Protect privacy of patients by strictly following HIPAA regulations.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Responsible for maintaining operational standards, customer service levels, driving sales, budgeting and controlling labor, visual standards, staff development, inventory control, training and recruiting
Analyze sales, labor and merchandise flow reports
Communicate objectives and results, follow up to directives, delegate tasks, implement policy and procedures and provide superior customer service.
Education and Training
AED | First Aid Training: , Expected in 01/2023 - - , GPA: Status -
HIIPAA | Certificate: , Expected in 02/2021 - - , GPA: Status -
Relias: , Expected in 05/2020 - - , GPA: Status -
Introduction To Interpreting in Mental: , Expected in 01/2018 - - , GPA: Status - | LA
County/Dept, Of DMH Non-Crisis Intervention | CPI
High School Diploma: , Expected in 01/2010 - Continental - , GPA: Status - Academy Real Estate License
Realtor: Real Estate, Expected in 01/2003 - Allied - , GPA: Status -
State of California Member of the Board of Realtors, Greater Antelope
Accomplishments
MOTIVATED PROFESSIONAL WITH EXTENSIVE SALES, TRAINING, MANAGEMENT EXPERIENCE AND WITH IMPECCABL KNOWLEDGE OF CUSTOMER SERVICE OPERATIONS, NEEDS
ASSESSMENT, STRATEGIC PLANNING, ACCOUNT
MANAGEMENT AND STAFF TRAINING/DEVELOPMENT PROCEDURES
PROVEN ABILITY TO EFFECTIVELY HANDLE MULTI-TASK LEVELS OF MANAGEMENT RESPONSIBILITY
EXPERIENCED IN OVERSEEING DAY-TO-DAY MANAGEMENT OF OFFICE ACTIVITIES ACROSS A VARIETY OF SETTINGS
Ensured property safety, scheduled appointments with vendors, generated monthly/yearly expenses
Sales
Set and manage appointments to show homes to prospective clients
Dealt with lenders, home inspectors, pest control operations, escrow companies, banking institutions to ensure that all term of purchase agreement were met before closing
Helped clients decide between financing options to ensure satisfaction; rated highest in customer in 2012 with RBS
Prepared formal documents such as purchase agreements, deeds, and leases.
Certifications
MANAGEMENT
ACCOUNTABLE FOR BUDGETING, COST CONTROL, PAYROLL,
GENERAL ACCOUNTING AND FULL PROFIT AND LOSS OF
BUSINESS.
DEVELOPED MARKETING CAMPAIGN TO INCREASE VISIBILITY
OF THE STORE; DEFINED TARGET MARKET AND DETERMINED
ADVERTISING PLACEMENT.
RECRUITED, HIRED, SUPERVISED, SCHEDULED AND
MOTIVATED A STAFF OF 3-4 EMPLOYEES.
ENSURED PROPERTY SAFETY, SCHEDULED APPOINTMENTS
WITH VENDORS, GENERATED MONTHLY/YEARLY EXPENSES.
SALES
SET AND MANAGE APPOINTMENTS TO SHOW HOMES TO
PROSPECTIVE CLIENTS.
DEALT WITH LENDERS, HOME INSPECTORS, PEST CONTROL
OPERATIONS, ESCROW COMPANIES, BANKING INSTITUTIONS TO
ENSURE THAT ALL TERMS AND CONDITIONS OF PURCHASE
AGREEMENT WERE MET BEFORE CLOSING.
HELPED CLIENTS DECIDE BETWEEN FINANCING OPTIONS TO
ENSURE SATISFACTION; RATED HIGHEST IN CUSTOMER IN 2012
WITH RBS.
PREPARED FORMAL DOCUMENTS SUCH AS PURCHASE
AGREEMENTS, DEEDS, AND LEASES.
COMMUNICATION
ABILITY TO INPUT MANUALS, DOCUMENTS, REPORTS, LETTERS
AND DEMOGRAPHICS IN ELECTRONIC FORMAT USING A
VARIETY OF SYSTEM SOFTWARE.
CAPABLE OF GENERATING REPORTS FOR LEAD AGENCY
WHICH MAY INCLUDE SALES, COMMISSIONS, AND COMPANY
PROFIT/EXPENDITURE REPORTS.
SOLID COMMUNICATION, INTERPERSONAL, TIME
MANAGEMENT, ANALYTICAL, AND ORGANIZATIONAL SKILLS.
COMPETENCY IN READING, WRITING, AND VERBAL SKILLS IN
ENGLISH AND SPANISH.
INTERPRETATION EXPERIENCE IN MEDICAL CLINIC OR
HOSPITAL SETTING.,
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