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Sales Territory Coordinator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer-oriented, strategic-thinking sales professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills
  • Scheduling
  • Budgeting
  • Excellent Communication Skills
  • Written and Oral Communication Skills
  • Problem-Solving Skills
  • Exceptional Customer Service
  • Superb Time Management
Experience
10/2020 to Current
Sales Territory Coordinator Home Trust Banking Partnership Greenville, SC,
  • Streamlined sales processes by updating protocols to decrease sale time and increase overall sales by 30%.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Resolved customer issues and offered continual support throughout sales, delivery and [Type] processes.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by 40%.
  • Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
12/2015 to 10/2020
Sales Service Associate Ascensus Seattle, WA,
  • Attended webinars and training programs to enhance product and administrative knowledge.
  • Maintained marketing and sales budgets and verified that proposed expenses met preset purchase criteria to comply with budgetary requirements.
  • Addressed customer inquiries via personal contact, phone and email to facilitate follow-up by sales team members.
  • Supported remote and local sales representatives to empower achievement of sales and professional goals.
  • Distributed monthly sales reports to enable comparisons with team and individual sales goals.
  • Coordinated sales efforts with team members and departments such as customer service and production to orchestrate successful strategies.
  • Offered support and advice to newer personnel to improve performance.
04/2013 to 05/2015
Client Service Associate OPPENHEIMER & CO. INC City, STATE,
  • Researched issues and made quick decisions to achieve efficient and effective resolutions.
  • Gathered information from clients for entry into computer database.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Educated clients on how to conduct transactions with convenient online solutions.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
  • Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
Education and Training
Expected in 05/2020
MBA: Marketing and International Business
University Of Connecticut School Of Business - Stamford, CT,
GPA:
Expected in 05/2010
Master of Arts: Psychology & Sociology
University Of Connecticut - Storrs, CT
GPA:
Accomplishments
  • Winning Team Captain, Priceline.com Consulting Project.
  • Experiential Learning Collaborative.
  • Conducted customer behavior analysis; developed marketing recommendations to help Priceline.com improve customer loyalty and generate repeat bookings.
  • Thailand Course Abroad.
  • Immersive 10-day program focusing on finance and trade in emerging markets.
  • Participating Organizations: Henkel, Siam Commercial Bank, NightLight, Philip Morris, Thai Stock Exchange, and Ford Motor Company.
  • United Arab Emirates Course Abroad.
  • Immersive 10-day program visiting companies in finance, energy, logistics, and tourism.
  • Participating Organizations: U.S.
  • Embassy Abu Dhabi, Krypto Labs, Abu Dhabi investment council, Informa Market, Nakheel, Jebel Ali Free Zone, Dubai International Financial Center.
  • Business School Projects:.
  • Airbnb: developed a comprehensive marketing plan with an emphasis on the real-world environment in marketing decision-making.
  • Pluto TV: created a comprehensive Integrated Marketing Communications plan incorporating market segmentation, targeting, market research, promotional strategies, and benchmarking.
Interests
  • Community Involvement , Women at Franklin Templeton, Site Leader, February 2021 Involved: Global Volunteer Program at Franklin Templeton, Leader, February 2021 Ready to Empower, Advisory Board Member, February 2021 Cradle to Career, Active Marketing & Communications Board Member, January 2020 to Present
  • Led 2020 Summer Literacy Initiative Social Media Campaign
  • Involved in re-design of Cradle to Career Website United Way, Program Leader, January 2016 to Present Childcare Learning Centers, Volunteer, January 2016 to Present Stamford Public Education Foundation, January 2016 to Present
  • Active Grab & Go Meal Volunteer – helped distribute 434,000 meals during the pandemic
  • Keynote Speaker on Business Management to Stamford High School Students
Additional Information
Other Experience

§ Winning Team Captain, Priceline.com Consulting Project. Experiential Learning Collaborative

o Conducted customer behavior analysis; developed marketing recommendations to help Priceline.com improve customer loyalty and generate repeat bookings.

§ Thailand Course Abroad. Immersive 10-day program focusing on finance and trade in emerging markets.

o Participating Organizations: Henkel, Siam Commercial Bank, NightLight, Philip Morris, Thai Stock Exchange, and Ford Motor Company.

§ United Arab Emirates Course Abroad. Immersive 10-day program visiting companies in finance, energy, logistics, and tourism.

o Participating Organizations: U.S. Embassy Abu Dhabi, Krypto Labs, Abu Dhabi investment council, Informa Market, Nakheel, Jebel Ali Free Zone, Dubai International Financial Center.

§ Business School Projects:

o Airbnb: developed a comprehensive marketing plan with an emphasis on the real-world environment in marketing decision-making.

o Pluto TV: created a comprehensive Integrated Marketing Communications plan incorporating market segmentation, targeting, market research, promotional strategies, and benchmarking.

Community Involvement

Women at Franklin Templeton, Site Leader, February 2021

Involved: Global Volunteer Program at Franklin Templeton, Leader, February 2021

Ready to Empower, Advisory Board Member, February 2021

Cradle to Career, Active Marketing & Communications Board Member, January 2020 to Present

o Led 2020 Summer Literacy Initiative Social Media Campaign

o Involved in re-design of Cradle to Career Website

United Way, Program Leader, January 2016 to Present

Childcare Learning Centers, Volunteer, January 2016 to Present

Stamford Public Education Foundation, January 2016 to Present

o Active Grab & Go Meal Volunteer – helped distribute 434,000 meals during the pandemic

o Keynote Speaker on Business Management to Stamford High School Students

Certifications
  • Management, Yale University - 2020
  • Digital Marketing, Northwestern University - Kellogg School of Management - 2021
Community Involvement

Women at Franklin Templeton, Site Leader, February 2021

Involved: Global Volunteer Program at Franklin Templeton, Leader, February 2021

Ready to Empower, Advisory Board Member, February 2021

Cradle to Career, Active Marketing & Communications Board Member, January 2020 to Present

o Led 2020 Summer Literacy Initiative Social Media Campaign

o Involved in re-design of Cradle to Career Website

United Way, Program Leader, January 2016 to Present

Childcare Learning Centers, Volunteer, January 2016 to Present

Stamford Public Education Foundation, January 2016 to Present

o Active Grab & Go Meal Volunteer – helped distribute 434,000 meals during the pandemic

o Keynote Speaker on Business Management to Stamford High School Students

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Resume Overview

School Attended
  • University Of Connecticut School Of Business
  • University Of Connecticut
Job Titles Held:
  • Sales Territory Coordinator
  • Sales Service Associate
  • Client Service Associate
Degrees
  • MBA
  • Master of Arts