LiveCareer-Resume

sales technician resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in sales CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.

Performance-driven professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Customer-oriented sales professional with 5 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinkingleader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.

Skills
  • Relationship selling
  • Product management and pricing
  • B2B and B2C sales
  • Inside and outside sales
  • Territory sales
  • On-site product demonstrations
  • Post-sales support
  • Product and service knowledge
  • Sales closing
  • Product merchandising
  • Key account generation
  • Customer retention abilities
  • Prospecting skills
  • Market research and analysis
  • Sales development
  • Customer needs assessment
  • Negotiations
  • Personnel training
  • Account management
  • Client account management
Experience
12/2020 to Current Sales Technician Weis Markets, Inc. | Carbondale, PA,
  • Obtained consistent word-of-mouth referrals by fully satisfying customers with expert service.
  • Built customized solutions to meet customers' expected requirements.
  • Inspected premises to determine customers' needs and write up preliminary estimates.
  • Maintained clean, organized and professional service vehicle.
  • Closed new service contracts by demonstrating benefits to customers.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Monitored customer order process and addressed customer issues.
  • Created and implemented store displays, promoting sales and growth.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
03/2019 to 11/2020 Supervisor Amc Entertainment Inc. | Temecula, CA,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Developed position rotation to support continuous improvement and operator development.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
03/2019 to 09/2020 Housekeeper The Highlands At Wyomissing | Wyomissing, PA,
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
04/2017 to 07/2018 Sales Associate Lippert Components | Sterling Heights, MI,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Prepared cash deposits up to $10k with zero discrepancies.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Education and Training
Expected in 03/2020 to to GED | Ogeechee Technical College, Statesboro, GA GPA:

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Resume Overview

School Attended

  • Ogeechee Technical College

Job Titles Held:

  • Sales Technician
  • Supervisor
  • Housekeeper
  • Sales Associate

Degrees

  • GED

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