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Sales Team Leader Resume Example

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SALES TEAM LEADER
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience.

Outgoing sales professional with track record of driving increased sales,

Highly reliable and driven to meet and exceed sales quotas.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising.

Manage all tasks with efficiency and accuracy.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Experienced team leader with years of experience in customer service

Excellent reputation for resolving problems and improving customer satisfaction.

Flexible customer service Associate driven by ambition, integrity and positive feedback.

Excellent history of customer satisfaction and sales goal achievements. Aiming to bring value to your existing team by leveraging knowledge of creative sales strategy and [Area of expertise].

Work History
PRET A MANGER- Sales Team Leader
Whasington Dc, WDC02/2017 - 12/2020
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company corevalues.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Led team of 12 members while providing exceptional customer service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Pret A Manger- Cashier
Washington DC, WDC11/2014 - 12/2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Increased sales by offering advice on purchases and promoting additional products.
DEALS DOLLS STORE- Assistant Store Manager
Langley Park, MD10/2013 - 07/2014
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Giant Food Stores- Cashier
SilverSpring, MD01/2011 - 06/2013
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Greeted customers and responded to requests for information.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach to successfully address any need.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
Skills
  • Consultative sales techniques
  • POS system knowledge
  • Brand promotion
  • Client relationship building
  • Sales strategy
  • Cash Handling
  • Efficient sales transactions
  • Meeting sales goals
  • Product promotions
  • Negotiation
  • Stocking and replenishing
  • Payment processing
  • Product and service sales
  • Store opening and closing
  • Guest seating arrangements
  • Multi-tasking strength
  • Cash register operation
  • Cash register operations
Education
University Of Maryland - College ParkCollege Park, MDBachelor of Arts: Art Design
Montgomery CollegeRockville, MD06/2013GED
  • Continuing education in Business Administration
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Resume Overview

Companies Worked For:

  • PRET A MANGER
  • Pret A Manger
  • DEALS DOLLS STORE
  • Giant Food Stores

School Attended

  • University Of Maryland - College Park
  • Montgomery College

Job Titles Held:

  • Sales Team Leader
  • Cashier
  • Assistant Store Manager

Degrees

  • Bachelor of Arts : Art Design
    GED

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