Sales Team Lead Resume Example

• As a supports coordinator I was responsible for ensuring quality service based on the needs of my consumers.
• I was responsible for making monthly contact with all consumers assigned to my caseload as well as maintaining the upkeep of documents that pertain to my consumers and their needs.
• I serve a population of people with intellectual disabilities and it's my job to advocate for them in ways they may not be able to.
• I am responsible for creating Individual Service Plans {ISP} and submitting weekly progress notes.

• As a direct care life skills support staff (LSA) I was responsible for maintaining a safe, supportive, and therapeutic environment, which fosters growth and rehabilitation and facilitates the development of mutual aid/self help skills among individuals.
• I am able to recognize when an individual is in a crisis and utilize the appropriate psychiatric and medical back up services.
• I work directly with clients to achieve the best results possible in their individual service plans.
• I also attend program staff meetings, treatment reviews, Individual Education Plan (IEP) and other agency meetings as necessary.
• I maintain charted weekly progress notes and quarterly summaries as well as abiding by the law of confidentiality.

* As an admissions rep I was responsible for conducting campus tours as well as panel discussions for prospective students and their families. During tours and panel discussions I was responsible for educating families and students on financial aid, student life, academic programs, as well as residential services.

* As an admissions rep I was responsible for filing application paperwork in a confidential computer system.

* As an admission rep I was responsible for conducting and attending college fairs to recruit prospective students.

• As a job coach I was responsible for attending work sites of CIS's consumers and coaching them on goals and responsibilities pertaining to their job. I coached consumer on money management, social skills, as well as customer service.


• As a job coach I worked with a population of people who have a mental, physical, and intellectual and or emotional disorder.

• As a server I was responsible for delivering drinks and food in a timely manner, ensuring that all customers are having a positive experience in the designated establishment, as well as proper customer service.
• All serving and bartending experience was in a fast paced environment, I was responsible for knowing and up selling all menu items.

* As a team leader I was responsible for educating female juvenile delinquents on current events and the effect of their cases.

* As a team leader I assisted young women with using their life experiences to create a photo project sharing their story. The photo sharing project was debuted' at Clarion University's Art gallery; titled: Photo Voice.

• As a Duck Ambassador I was responsible for customer service, ticket sales, merchandise sales, assisting the captain on the river (deck handing) as well as boarding guest and distributing marketing materials for the company.
• While working in the most historic part of Philadelphia (Old City), I had a chance to make sure all guest left with a memorial experience. I was responsible for interacting with a multitude of guest, from families, to school groups, to wedding parties!

Assisted students from political economy club with planning and volunteering with New Orleans based Habitat for Humanity Trip. I was responsible for a group of 25 students who was stationed in New Orleans for two weeks performing community service by building homes for hurricane Katrina victims.