Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Utilized digital and telephone approaches to generate sales leads.
Emphasized product features based on analysis of customers' needs.
Collected information on sales and service issues to provide effective resolutions.
06/2001 to 11/2011California State Licensed RE SalespersonAlaskausa Mortgage Company | Seattle, WA,
Recommended loan approvals and denials based on customer loan application reviews.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Developed and maintained relationships with local real estate agents.
Created strategies to develop and expand existing customer sales, which resulted increase in annual sales.
Successfully closed average of 5 to 15 loans per month.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Assisted senior-level credit officers with complex loan applications.
Originated, reviewed, processed, closed and administered customer loan proposals.
Developed prospects for new loans by conducting 10-25 cold calls weekly.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
01/1998 to 05/2001Senior Mortgage Loan OfficerDream Finders Homes Inc | Austin, TX,
Explained different types of loans pertaining to client situations.
Reviewed loan files and updated to match current standards.
Worked with underwriters to fix application problems and resolve issues.
Created strategies to develop and expand existing customer sales, which resulted in 25% increase in annual sales.
Assisted senior-level credit officers with complex loan applications.
Developed and maintained relationships with local real estate agents.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Originated, reviewed, processed, closed and administered customer loan proposals.
Reviewed Hundreds of financial statements per Year.
Developed prospects for new loans by conducting 50+ cold calls weekly.
Developed team communications and information for Weekly meetings.
Resolved Sales problems, improved operations and provided exceptional client support.
Led [Type] team in delivery of [Type] project, resulting in [Result].
Worked with All customers to understand needs and provide Financingservice.
Handled 50+ calls per Week to address customer inquiries and concerns.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by Presenting Customized Finance Requirements.
01/1983 to 08/1997Senior Purchasing AgentUnisys Corporation, Varian Associates | City, STATE,
Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Maintained complete documentation and records of all purchasing activities.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Reviewed proposals, qualified vendors and recommended optimal suppliers.
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Education
Expected in Associate of Arts | Business AdministrationUniversity of Washington, Seattle, WAGPA:
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