Sales Support Resume Example RSD Supply

SALES SUPPORT

Summary

Dedicated and versatile professional who excels at prioritizing and completing multiple tasks simultaneously and following through to achieve project goals. Proven ability to establish rapport with clients. Seeking a role of increased responsibility and authority.

Highlights

Microsoft Office proficiency
Meticulous attention to detail
Results-oriented
Self-directed

Excel spreadsheets
Professional and mature
Strong problem solver
Resourceful

Accomplishments

Relieved for Sales Representative during vacation after only 4 months training as sales assistant, with no previous experience.
Referred to as "secret weapon" by Sales Manager describing support of Sales team.
Promoted to join team of 5 to give specialized customer service care for the most regarded customers.
Working as a peer specialist required organization and goal setting to work towards and track daily interventions.
Offered administrative support to over 100 employees in 3 different locations; received team award as "exemplary".
Promoted to the only Assistant Manager while working in banking, training and relieving for Managers in 3 different offices.

Experience

RSD SupplyHouston, TXSales Support11/2014 to 03/2015

Using Quickbooks to access inventory quantities, cost and reports, entering inventory as needed.
Supported Sales team, Manager and Owner to locate product as needed and developed excel spreadsheets to document multiple pricing obtained as well as creating professional format to send sales quotes to the customers. Ordered, and priced in order to buy low and obtain maximum profit upon sale.
Able to learn many oil field products such as fittings, flanges and valves, to include the difference between carbon steel, forged steel, and stainless steel and their application in the industry. Tested often on this knowledge. Able to build good mutually beneficial relationships with manufacturers and distributors.

Safmarine Shipping LineThe Woodlands, TXCustomer Service03/2006 to 07/2014

Liaised between customers, sales teams, management, freight cashiers, dispatchers, equipment departments, documentation department, hazardous teams, rail roads, rail billing department, ports, and destination offices in order to assist customers as needed to ship their cargo from booking to arrival, to include any and all facets, including mitigation if needed to assist with any issues of dissatisfaction.
Promoted to serve on team to support priority level customers demanding a high level of detail oriented support for their special needs.
Hand selected to participate on Green Belt team to pin-point corporate deficiencies.

TempfindersHouston, TXCustomer Service11/2005 to 03/2006

Worked at Safmarine Shipping Line supporting the vessel reconciliation department, ensuring all system requirements were met at time of port cut for cargo to load the vessel.
Contacted customers as needed, worked with capacity management, cargo management, dispatch, and Safmarine management teams as needed for cargo to load, or roll as needed, and communicate effectively.

Central Baptist ChurchWaycross, GAMusic/Membership Secretary09/2004 to 10/2005

Supported Sunday school departments, Orchestra, Student Ministry, Music Ministry, Deacons, Preschool and Children's departments, the Minister of Education and misc. groups as needed.
Posted attendance records and maintained membership records, pulled orchestra music, maintained "Book of Reports" monthly with conference minutes, departmental progress reports, and financial report.
Configure misc. reports, Mass mailings, maintain committee lists.

Satilla Community ServicesWaycross, GASocial Services Technician/ Secretary / Data Entry Clerk07/1999 to 06/2004

Started as a secretary on the critical level team, then nominated to be a peer specialist, accepted and trained for this position, transitioning to running daily classes in effort to assist mental health consumers to learn to live independently.
Achieved Peer Support Supervisor after 2 months.
Nominated by mental health consumers for the PAIMI (Protection and Advocacy for Persons with Mental Illness) Council. Accepted on this 5 member council.

Compaq Computer CorpHouston, TXAdministrative Assistant09/1994 to 06/1999

Supported up to 115 persons in 3 different locations, including 1 director and 3 managers, to assist with all facets of daily operations, to include, but not limited to: first point of contact for procedural questions, problem resolution, scheduling meetings and group functions, coding invoices for payment, ordering supplies, creating powerpoint presentations, assisting with budget and forecasting for 4 cost centers, as well as tracking contractor time / pay and training administrators.

Education

High School DiplomaJersey Village High School, Jersey Village, TX, USA

Top 10% of class

Emphasis in Computer Programming

President Reagan's Academic Achievement Award

Advanced Excel Course

Skills

Budget adherence, Invoice Coding, Training, Reconciliation, Filing, Detail Oriented, Customer Service, Retail Sales, Mental Health, Social Services, Administrative Assistant, Problem Resolution, Powerpoint, Quickbooks, Excel, Ordering, Sales, Import, Export, Shipping, Documentation, Hazardous, Reconciliation, Operations, Payables.

Resume Overview

Companies Worked For:

RSD Supply
Safmarine Shipping Line
Tempfinders
Central Baptist Church
Satilla Community Services
Compaq Computer Corp

School Attended

Jersey Village High School

Job Titles Held:

Sales Support
Customer Service
Music/Membership Secretary
Social Services Technician/ Secretary / Data Entry Clerk
Administrative Assistant

Degrees

High School Diploma

Sales Support Resume Example

Resume Score: 90%

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