Sales Support Resume Example
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SALES SUPPORT
Summary
Dedicated and versatile professional who excels at prioritizing and completing multiple tasks simultaneously and following through to achieve project goals. Proven ability to establish rapport with clients. Seeking a role of increased responsibility and authority.
Highlights
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Accomplishments
- Relieved for Sales Representative during vacation after only 4 months training as sales assistant, with no previous experience.
- Referred to as "secret weapon" by Sales Manager describing support of Sales team.
- Promoted to join team of 5 to give specialized customer service care for the most regarded customers.
- Working as a peer specialist required organization and goal setting to work towards and track daily interventions.
- Offered administrative support to over 100 employees in 3 different locations; received team award as "exemplary".
- Promoted to the only Assistant Manager while working in banking, training and relieving for Managers in 3 different offices.
Experience
AnixterLady Lake , FLSales Support11/2014 to 03/2015
- Using Quickbooks to access inventory quantities, cost and reports, entering inventory as needed.
- Supported Sales team, Manager and Owner to locate product as needed and developed excel spreadsheets to document multiple pricing obtained as well as creating professional format to send sales quotes to the customers. Ordered, and priced in order to buy low and obtain maximum profit upon sale.
- Able to learn many oil field products such as fittings, flanges and valves, to include the difference between carbon steel, forged steel, and stainless steel and their application in the industry. Tested often on this knowledge. Able to build good mutually beneficial relationships with manufacturers and distributors.
Hd SupplyAddison , ILCustomer Service03/2006 to 07/2014
- Liaised between customers, sales teams, management, freight cashiers, dispatchers, equipment departments, documentation department, hazardous teams, rail roads, rail billing department, ports, and destination offices in order to assist customers as needed to ship their cargo from booking to arrival, to include any and all facets, including mitigation if needed to assist with any issues of dissatisfaction.
- Promoted to serve on team to support priority level customers demanding a high level of detail oriented support for their special needs.
- Hand selected to participate on Green Belt team to pin-point corporate deficiencies.
Hd SupplyAddison , TXCustomer Service11/2005 to 03/2006
- Worked at Safmarine Shipping Line supporting the vessel reconciliation department, ensuring all system requirements were met at time of port cut for cargo to load the vessel.
- Contacted customers as needed, worked with capacity management, cargo management, dispatch, and Safmarine management teams as needed for cargo to load, or roll as needed, and communicate effectively.
RoivantBoston , MAMusic/Membership Secretary09/2004 to 10/2005
- Supported Sunday school departments, Orchestra, Student Ministry, Music Ministry, Deacons, Preschool and Children's departments, the Minister of Education and misc. groups as needed.
- Posted attendance records and maintained membership records, pulled orchestra music, maintained "Book of Reports" monthly with conference minutes, departmental progress reports, and financial report.
- Configure misc. reports, Mass mailings, maintain committee lists.
Satilla Community ServicesCity , STATESocial Services Technician/ Secretary / Data Entry Clerk07/1999 to 06/2004
- Started as a secretary on the critical level team, then nominated to be a peer specialist, accepted and trained for this position, transitioning to running daily classes in effort to assist mental health consumers to learn to live independently.
- Achieved Peer Support Supervisor after 2 months.
- Nominated by mental health consumers for the PAIMI (Protection and Advocacy for Persons with Mental Illness) Council. Accepted on this 5 member council.
Compaq Computer CorpCity , STATEAdministrative Assistant09/1994 to 06/1999
- Supported up to 115 persons in 3 different locations, including 1 director and 3 managers, to assist with all facets of daily operations, to include, but not limited to: first point of contact for procedural questions, problem resolution, scheduling meetings and group functions, coding invoices for payment, ordering supplies, creating powerpoint presentations, assisting with budget and forecasting for 4 cost centers, as well as tracking contractor time / pay and training administrators.
Education
High School DiplomaJersey Village High School, City, State, USA
Top 10% of class
Emphasis in Computer Programming
President Reagan's Academic Achievement Award
Advanced Excel Course
Skills
- Budget adherence, Invoice Coding, Training, Reconciliation, Filing, Detail Oriented, Customer Service, Retail Sales, Mental Health, Social Services, Administrative Assistant, Problem Resolution, Powerpoint, Quickbooks, Excel, Ordering, Sales, Import, Export, Shipping, Documentation, Hazardous, Reconciliation, Operations, Payables.
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Resume Overview
School Attended
- Jersey Village High School
Job Titles Held:
- Sales Support
- Customer Service
- Music/Membership Secretary
- Social Services Technician/ Secretary / Data Entry Clerk
- Administrative Assistant
Degrees
- High School Diploma
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