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sales representive and warehouse manager resume example with 2+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Highly motivated and disciplined individual with extensive customer service and sales experience. History of success achieving customer satisfaction, retention and referrals through continuous provision of top-quality service. Displaying strong communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Effective leader and problem-solver which excels at streamlining operations to promote organizational efficiency. Offering a hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.
Skills
  • Strong Leadership skills
  • Ability to work extremely well with others, especially in a team environment
  • Extremely Disciplined, Relentlessly Loyal, and unwavering Integrity
  • Advanced First Aid Knowledge
  • Organization skills
  • Disaster and emergency planning
  • Able to work under high pressure situations and environments
  • Highly self-motivated
  • Direct sales
  • OSHA-trained
  • Recruiting
  • Customer Service
  • Risk mitigation
  • Advertising, Packaging
  • Benefits, Presentations
  • Cash deposits, Pricing
  • Client, Improve process
  • Clients, Quality
  • Customer satisfaction, Rapport
  • Excellent customer service, Recruiting
  • Customer Service, Renovations
  • Delivery, Repairs
  • Direct sales, Reporting
  • Documentation, Research
  • Email, Retail
  • Special events, Safety
  • Features, Selling
  • First Aid, Sales
  • Functional, Scheduling
  • Inventory management, Self-motivated
  • Inventory, Shipping
  • Layout, Phone
  • Leadership skills
  • Regulatory compliance
  • Loss prevention
  • Managing
  • Market
  • Materials
  • Negotiation
  • Organization skills
Work History
Sales Representive and Warehouse Manager, 08/2018 to 05/2019
Lifetime Products IncCity, STATE,
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Conducted research to address shipping errors and packaging mistakes.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization or improve process efficiency.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Instructed security and loss prevention training techniques toward recognizing risks and reducing store theft.
  • Networked with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Prepared cash deposits up to $8,500 with zero discrepancies.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Marketed and sold a full range of outdoor and recreational use products, including water sport equipment such as kayaks, paddle boards, and associated equipment, wide variety of sheds & storage units, outdoor playground sets and equipment, and sports recreation setups such as in ground Basketball Standards.
  • Maintained customer satisfaction while handling a full spectrum of product returns, quickly and professionally and assisted customers with other selections.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for equipment and merchandise.
  • Resolved problems and increased sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maintained regulatory compliance by accurately completing tasks and adhering to safety regulations.
  • Maintained clean personal appearance.
  • Actively supported my Location Manager and Assistant Managers by quickly responding to questions via phone and email and finding appropriate solutions to product, scheduling, and delivery issues.
Sales Representative and Route Manager, 12/2017 to 08/2018
Hawx ServicesCity, STATE,
  • Direct sales of Pest/Lawn/Mosquito service packages.
  • Identified prospective needs and developed appropriate responses along with information on suitable products and services.
  • Maximized business potential by providing excellent customer service and ensuring 90% client retention.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Management of sales routes and technicians.
  • Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Established clear objectives and helped team members develop plans to achieve quotas.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Demonstrated products and specific features at customer locations and special events.
  • Informed customers about product benefits, information and pricing resulting in $50,460 in sales.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Addressed each customers' needs and wants to recommend suitable product options.
Yard Care Specialist, 05/2013 to 08/2014
City, STATE,
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Enhanced visibility and improved shapes of trees and bushes with proper shaping.
  • Experienced with operating numerous outdoor yard/landscape tools and equipment worked long hours under intense weather conditions.
  • Carried out preventive maintenance by checking sprinkler spray angles and testing performance of digital controllers.
Education
: Political Science and International Law, Expected in 2019 to Fremont High School, Weber County School - Plain City, UT
GPA:
Heavily involved in Athletics such as Football, Baseball, Track & Field. Also participated in Fremont's Drumline, serving as Captain of the tenor line and sub-captain for the Drumline for 3 years.
: , Expected in Apr 2018 to Weber State University - Ogden, UT
GPA:
  • Student Athlete for Weber State Rugby
  • Awarded the Dark Horse Award (for displaying Commitment, relentless work ethic, and Integrity to develop the necessary skillset and techniques to compete at the collegiate level as Freshman & first-time player
  • : , Expected in 2018 to - ,
    GPA:
  • Introduction to Public-Private Partnerships
  • DHS Human Trafficking Awareness for FEMA Employees
  • Protecting Critical Infrastructure Against Insider Threats
  • Military Resources in Emergency Management
  • Public Information Officer Awareness
  • : , Expected in May 2015 to
    Emergency Management Institute - ,
    GPA:
    Bachelor of Science: National Security & Emergency Management, Counter Terrorism and Leadership, Expected in Dec to Utah Valley University - Orem, UT
    GPA:
  • Member of National Society of Leadership & Success
  • Dean's List
  • Work History
    Sales Representive and Warehouse Manager, 08/2018 to 05/2019
    Lifetime Products IncDraper, UT
    • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
    • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
    • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
    • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
    • Conducted research to address shipping errors and packaging mistakes.
    • Divided and categorized cargo received and redirected shipments in response to customer requests.
    • Redesigned warehouse layout to accommodate new equipment, maximize space utilization or improve process efficiency.
    • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
    • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
    • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
    • Maintained organized, presentable merchandise to drive continuous sales.
    • Maintained records related to sales, returns and inventory availability.
    • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
    • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
    • Tracked stock using company inventory management software.
    • Instructed security and loss prevention training techniques toward recognizing risks and reducing store theft.
    • Networked with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
    • Prepared cash deposits up to $8,500 with zero discrepancies.
    • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Engaged with customers to effectively build rapport and lasting relationships.
    • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
    • Marketed and sold a full range of outdoor and recreational use products, including water sport equipment such as kayaks, paddle boards, and associated equipment, wide variety of sheds & storage units, outdoor playground sets and equipment, and sports recreation setups such as in ground Basketball Standards.
    • Maintained customer satisfaction while handling a full spectrum of product returns, quickly and professionally and assisted customers with other selections.
    • Answered customer questions regarding sizing and accessories and explained how to properly care for equipment and merchandise.
    • Resolved problems and increased sales.
    • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
    • Maintained regulatory compliance by accurately completing tasks and adhering to safety regulations.
    • Maintained clean personal appearance.
    • Actively supported my Location Manager and Assistant Managers by quickly responding to questions via phone and email and finding appropriate solutions to product, scheduling, and delivery issues.
    Sales Representative and Route Manager, 12/2017 to 08/2018
    Hawx ServicesIndianapolis, IN
    • Direct sales of Pest/Lawn/Mosquito service packages.
    • Identified prospective needs and developed appropriate responses along with information on suitable products and services.
    • Maximized business potential by providing excellent customer service and ensuring 90% client retention.
    • Proactively managed client correspondence and recorded all tracking and communications.
    • Management of sales routes and technicians.
    • Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.
    • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
    • Established clear objectives and helped team members develop plans to achieve quotas.
    • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
    • Demonstrated products and specific features at customer locations and special events.
    • Informed customers about product benefits, information and pricing resulting in $50,460 in sales.
    • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
    • Addressed each customers' needs and wants to recommend suitable product options.
    Yard Care Specialist, 05/2013 to 08/2014
    Ogden, UT
    • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
    • Enhanced visibility and improved shapes of trees and bushes with proper shaping.
    • Experienced with operating numerous outdoor yard/landscape tools and equipment worked long hours under intense weather conditions.
    • Carried out preventive maintenance by checking sprinkler spray angles and testing performance of digital controllers.
    Certifications
  • Certified by the American First Cross in Responding to Emergencies (Adult and Pediatric First Aid/CPR/AED): Responding to Emergencies: valid 2 Years Date Completed: 10/23/2018
  • OSHA Certified in forklift operation Affiliations
  • ,
    Affiliations
  • Member of the National Society of Leadership & Success
  • National Eagle Scout Association
  • Emergency Management Institute (FEMA)
  • Skills
  • Strong Leadership skills
  • Ability to work extremely well with others, especially in a team environment
  • Extremely Disciplined, Relentlessly Loyal, and unwavering Integrity
  • Advanced First Aid Knowledge
  • Organization skills
  • Disaster and emergency planning
  • Able to work under high pressure situations and environments
  • Highly self-motivated
  • Direct sales
  • OSHA-trained
  • Recruiting
  • Customer Service
  • Risk mitigation,
  • Advertising, benefits, cash deposits, client, clients, customer satisfaction, excellent customer service, Customer Service, delivery, Direct sales, documentation, email, special events, features, First Aid, functional, inventory management, inventory, layout, Leadership skills, regulatory compliance, loss prevention, managing, market, materials, negotiation, Organization skills, packaging, presentations, pricing, improve process, quality, rapport, Recruiting, renovations, repairs, reporting, research, retail, safety, selling, sales, scheduling, self-motivated, shipping, phone
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    Resume Overview

    School Attended

    • Fremont High School, Weber County School
    • Weber State University
    • Emergency Management Institute
    • Utah Valley University

    Job Titles Held:

    • Sales Representive and Warehouse Manager
    • Sales Representative and Route Manager
    • Yard Care Specialist

    Degrees

    • <li>Introduction to Public-Private Partnerships</li><li>DHS Human Trafficking Awareness for FEMA Employees</li><li>Protecting Critical Infrastructure Against Insider Threats</li><li>Military Resources in Emergency Management</li><li>Public Information Officer Awareness</li>
    • Bachelor of Science

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