Sales Representative and Account Manager Resume Example

Devised and implemented product strategies for filling market gaps and driving consistent sales.

• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Contacted customers and prospects to generate new retail outlet business to achieve company goals.
• Fostered close-nit partnerships with customers to uncover and meet specific goals.
• Increased revenue by acquiring new customers and determining needs to offer relevant products, opening over 400 accounts and generating more than 1.7 million dollars in sales.
• Helped resolve client problems quickly with superior customer service, achieving over 80% customer retention rate.
• Documented all customer interactions using Erplain and Hubspot to capture data in processing system.
• Planned over 6 annual sales trips to strengthen brand initiatives and maximize outreach, some last as long as 2 weeks.
• Coordinated trade shows and created marketing collateral to reach greater potential customers.
• Developed and delivered engaging sales presentations to convey product benefits.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.