Customer-oriented, strategic-thinking Sales Professional with over 15 years of laboratory sales experience. Background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive, self-motivated professional with expertise sales experience selling in chemistry and life science laboratories.
Responsible for 50% of tuition via paid laboratory internships.
VWR is a global distributor of laboratory supplies, chemicals, life science reagents, furniture, and equipment. This territory consists of UNC-CH (Education and Medical Research), Epicypher and Glycan Therapeutic (Biotech). Responsibilities: Foster trusting relationships to expand customer base and retain business with a high customer centric attitude. Increase sales through cold calling, electronic mailing, customer referrals and leads. Partner with VWR manufacturer representatives to outline relevant products to new and existing customers. Promote purchases from the VWR run Chemical Stockroom at UNC-CH. Organize tabletop shows with manufacturers that exhibit products to customers. I manage 3 interns to increase product awareness. Manage quotes and pricing to purchasing agents and B2B customers.
Managed the eastern half of North Carolina and the northeastern portion of South Carolina prospecting new sales of microscopes and microscopy imaging cameras to labs in the clinical, pharmaceutical, industrial, agriculture, environmental and colleges. Developed new and existing customers using SalesForce to meet their needs with a variety of microscope brands. Increased sales predominantly by cold calls and demos in this neglected territory. Generated quotes using QuoteWerks, managed profits, assembled and installed purchased microscopes and managed product shows. Targeted customers include lab managers, purchasing agents, pathologists, cytologists, and embryologists.
Managed a $3.5M-6M territory over 5 years: UNC-CH, NC State University, NC Dept of Agriculture, DHHS. Fostered sales and profit of new and existing business of Fisher chemicals, laboratory equipment and consumables to research labs using consultative and strategic selling skills. Uncovered "New Lab Start Upsā, added high volume items to university storerooms and organized large on-site product exhibits and technical seminars to increase product awareness. Ensured quality service to the customer, communicated with logistics, partnered manufacturers and my customer service representative. Analyzed company reports to capitalize on territory opportunities. Targeted all organizational levels that influenced purchasing decisions including lab technicians, research directors, purchasing agents, storeroom managers and the State of NC Contracts Department.
Developed a $2.7M territory: Duke University, Abbott Labs, East Carolina University, Xanthon and NC Dept of Ag. Managed the sales and profit of laboratory equipment, chemicals, cleanroom, and chromatography consumable to research labs. Worked cohesively with Baxterās Key Suppliers to understand and detail product features, prepared sales quotes, managed profits, controlled stock levels and chemical lot containments at local Baxter distribution hubs, and organized large product exhibits to increase product interest. Sales were directed toward developing new business, converting competitorsā business, and penetrating existing customers to meet their needs while accomplishing Baxterās profit goals.
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