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Sales Representative Resume Example

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SALES REPRESENTATIVE
Summary

High energy/customer-oriented sales professional offering 7 years sales experience and 9 customer relations! Excellent interpersonal communicating with different individuals and negotiating successful solutions. Always focused on offering superior support and meeting all production targets. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products and revealing customer needs to deliver solutions. Team player ready to leverage abilities to improve sales numbers and company success.

Skills
  • Relationship selling
  • Merchandising knowledge
  • Outgoing personality
  • Reliable and punctual
  • Excellent communication skills
  • Customer and service-oriented
  • Team player mentality
  • Technology Inclined
  • Persuasive negotiator
  • Communication and engagement techniques
  • Social media savvy
  • Direct sales
  • Call Center Operations
  • Customer relations
  • Inside and outside sales
  • On-site product demonstrations
  • Account management
  • Never give up attitude
Experience
Company Name | City, StateSales Representative02/2021 - 08/2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Store recovery
  • Acted as initial contact in addressing customer concerns.
Company Name | City, StateFurniture Sales Executive05/2019 - 02/2021
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
  • Upsold customers on protection plans, warranties and coordinating products.
  • Asked open-ended questions to understand customer needs and style.
  • Attended training sessions to build and enhance product knowledge and sales tactics.
  • Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.
  • Coordinated with Synchrony Bank to process credit applications and complete transactions.
  • Used cold calling and networking to sell products and services.
  • Hunted new business on continuous basis to generate sales and boost pipeline.
Company Name | City, StateCall Center Agent09/2018 - 05/2019
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Managed high-volume of inbound and outbound customer calls.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Company Name | City, StateSales Representative12/2017 - 09/2018
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
Company Name | City, StateSales Representative05/2017 - 12/2017
  • Hired in specifically to help this new location.
  • Supported Mobile Centers sales process by engaging appropriately, timely and knowledgeably when responding to online audience inquires and posted comments.
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Developed and implemented strategic, social media marketing plan.
  • Grand opening month I was #1 in America for new activates at this location.
Company Name | City, StateDistrict Sales Representative/B2B/Manager09/2016 - 06/2017
  • Contacted customers via phone and email to explore connections, offer services.
  • District Sales Representative; multiple locations to ensure goals we're met.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
Company Name | City, StateSales Representative01/2016 - 09/2016
  • Cross-sold additional products and services to purchasing customers.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Negotiated and closed deals with minimal oversight.
Education and Training
Valley Forge High School | City, StateHigh School Diploma
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Resume Overview

School Attended

  • Valley Forge High School

Job Titles Held:

  • Sales Representative
  • Furniture Sales Executive
  • Call Center Agent
  • District Sales Representative/B2B/Manager

Degrees

  • High School Diploma

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