Sales Rep I resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Upbeat, reliable, punctual and flexible Sales Associate with five years' experience in retail sales. Experience working for exclusive companies as well as national chain stores. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Areas of expertise include inventory, cash management and exceptional customer service.
Skill Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Professional Experience
09/2013 to 01/2014Sales Rep- IBarnes & Noble, Inc. | Anchorage, AK,
Answered calls in a timely and professional matter.
Inquired to best suite what customer was calling about, yet still always highlighted who they had reached and what we could do for them.
Helped customers select products that best fit their personal needs.
Offered exceptional customer service to differentiate and promote the company brand.
Educated customers on product and service offerings.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.
03/2012 to 05/2013Store ManagerCoty Inc. | Bentonville, AR,
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Consulted with customers on the latest styles and trends.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.
Communicated information to customers about product quality, value and style.
Informed customers about all product lines and services offered by the company.
Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Processed shipments and maintained organized stock shelves.
Stocked shelves and carried merchandise out on the floor for customers.
03/2013 to 05/2013Sales AssociateCox Communications Inc | Los Angeles, CA,
Processed an average of 100 transactions each day in a timely manner.
Maintained visually appealing and effective displays for the entire store.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Communicated information to customers about product quality, value and style.
Communicated store policy violations to the leadership team in a timely manner.
Offered direction and gave constructive feedback to motivate team members.
Processed shipments and maintained organized stock shelves.
Processed all sales transactions accurately and in a timely fashion.
07/2009 to 11/2009Sales AssociateAAFES PxTra | City, , Germany
Processed an average of 50 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the store.
Offered exceptional customer service to differentiate and promote the company brand.
Consulted with customers on the latest styles and trends.
Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Communicated information to customers about product quality, value and style.
Offered direction and gave constructive feedback to motivate team members.
Built and maintained effective relationships with peers and upper management.
Informed customers about all product lines and services offered by the company.
Education and Training
Expected in 2015 | Mind Body Institute, Nashville, TNGPA:
Expected in 2014Business Administration and Finance | Business ManagementHopkinsville Community College, Hopkinsville, KYGPA: Business Management Continuing education in
Expected in Coursework in International Business, Accounting and Finance | , , GPA:
Skills
Accounting, Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, Finance, International Business, leadership, listening, Loss prevention, market, neat, quality, sales, phone
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Mind Body Institute
Hopkinsville Community College
Job Titles Held:
Sales Rep- I
Store Manager
Sales Associate
Sales Associate
Degrees
Business Administration and Finance
Coursework in International Business, Accounting and Finance