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Sales Rep- I Resume Example

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SALES REP- I
Professional Summary
Upbeat, reliable, punctual and flexible Sales Associate with five years' experience in retail sales. Experience working for exclusive companies as well as national chain stores. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Areas of expertise include inventory, cash management and exceptional customer service.
Professional Experience
Sales Rep- I 09/2013 to 01/2014 Convergys Clarksville, TN
  • Answered calls in a timely and professional matter.
  • Inquired to best suite what customer was calling about, yet still always highlighted who they had reached and what we could do for them.
  • Helped customers select products that best fit their personal needs.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Educated customers on product and service offerings.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
Store Manager 03/2012 to 05/2013 Merle Norman, LLC Hopkinsville, KY
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Communicated information to customers about product quality, value and style.
  • Informed customers about all product lines and services offered by the company.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Processed shipments and maintained organized stock shelves.
  • Stocked shelves and carried merchandise out on the floor for customers.
Sales Associate 03/2013 to 05/2013 Hometown IGA Hopkinsville, KY
  • Processed an average of 100 transactions each day in a timely manner.
  • Maintained visually appealing and effective displays for the entire store.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Processed shipments and maintained organized stock shelves.
  • Processed all sales transactions accurately and in a timely fashion.
Sales Associate 07/2009 to 11/2009 AAFES PxTra Mannheim, Germany
  • Processed an average of 50 transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Informed customers about all product lines and services offered by the company.
Education and Training
2015 Mind Body Institute Nashville, TN
Business Administration and Finance: Business Management 2014 Hopkinsville Community College Hopkinsville, KY Business Management Continuing education in
Coursework in International Business, Accounting and Finance
Skills
Accounting, Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, Finance, International Business, leadership, listening, Loss prevention, market, neat, quality, sales, phone
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Resume Overview

Companies Worked For:

  • Convergys
  • Merle Norman, LLC
  • Hometown IGA
  • AAFES PxTra

School Attended

  • Mind Body Institute
  • Hopkinsville Community College

Job Titles Held:

  • Sales Rep- I
  • Store Manager
  • Sales Associate

Degrees

  • 2015
    Business Administration and Finance : Business Management 2014
    Coursework in International Business, Accounting and Finance

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