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Sales Rep- I Resume Example

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SALES REP- I
Professional Summary
Upbeat, reliable, punctual and flexible Sales Associate with five years' experience in retail sales. Experience working for exclusive companies as well as national chain stores. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Areas of expertise include inventory, cash management and exceptional customer service.
Professional Experience
Sales Rep- I09/2013 to 01/2014ConvergysClarksville, TN
  • Answered calls in a timely and professional matter.
  • Inquired to best suite what customer was calling about, yet still always highlighted who they had reached and what we could do for them.
  • Helped customers select products that best fit their personal needs.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Educated customers on product and service offerings.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
Store Manager03/2012 to 05/2013Merle Norman, LLCHopkinsville, KY
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Communicated information to customers about product quality, value and style.
  • Informed customers about all product lines and services offered by the company.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Processed shipments and maintained organized stock shelves.
  • Stocked shelves and carried merchandise out on the floor for customers.
Sales Associate03/2013 to 05/2013Hometown IGAHopkinsville, KY
  • Processed an average of 100 transactions each day in a timely manner.
  • Maintained visually appealing and effective displays for the entire store.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Processed shipments and maintained organized stock shelves.
  • Processed all sales transactions accurately and in a timely fashion.
Sales Associate07/2009 to 11/2009AAFES PxTraMannheim, Germany
  • Processed an average of 50 transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Informed customers about all product lines and services offered by the company.
Education and Training
2015Mind Body InstituteNashville, TN
Business Administration and Finance: Business Management2014Hopkinsville Community CollegeHopkinsville, KYBusiness Management Continuing education in
Coursework in International Business, Accounting and Finance
Skills
Accounting, Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, Finance, International Business, leadership, listening, Loss prevention, market, neat, quality, sales, phone
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Resume Overview

Companies Worked For:

  • Convergys
  • Merle Norman, LLC
  • Hometown IGA
  • AAFES PxTra

School Attended

  • Mind Body Institute
  • Hopkinsville Community College

Job Titles Held:

  • Sales Rep- I
  • Store Manager
  • Sales Associate

Degrees

  • 2015
    Business Administration and Finance : Business Management 2014
    Coursework in International Business, Accounting and Finance

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