Sales Rep- I Resume Example
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SALES REP- I
Professional Summary
Upbeat, reliable, punctual and flexible Sales Associate with five years' experience in retail sales. Experience working for exclusive companies as well as national chain stores. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Areas of expertise include inventory, cash management and exceptional customer service.
Professional Experience
Sales Rep- I09/2013 to 01/2014Barnes & Noble, Inc.Anchorage , AK
- Answered calls in a timely and professional matter.
- Inquired to best suite what customer was calling about, yet still always highlighted who they had reached and what we could do for them.
- Helped customers select products that best fit their personal needs.
- Offered exceptional customer service to differentiate and promote the company brand.
- Educated customers on product and service offerings.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Kept current on market and product trends to effectively answer customer questions.
Store Manager03/2012 to 05/2013Coty Inc.Bentonville , AR
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Helped customers select products that best fit their personal needs.
- Maintained visually appealing and effective displays for the entire store.
- Educated customers on product and service offerings.
- Offered exceptional customer service to differentiate and promote the company brand.
- Consulted with customers on the latest styles and trends.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Kept current on market and product trends to effectively answer customer questions.
- Communicated information to customers about product quality, value and style.
- Informed customers about all product lines and services offered by the company.
- Kept the showroom clean and maintained neat, orderly product displays.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Processed shipments and maintained organized stock shelves.
- Stocked shelves and carried merchandise out on the floor for customers.
Sales Associate03/2013 to 05/2013Cox Communications IncLos Angeles , CA
- Processed an average of 100 transactions each day in a timely manner.
- Maintained visually appealing and effective displays for the entire store.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Communicated information to customers about product quality, value and style.
- Communicated store policy violations to the leadership team in a timely manner.
- Offered direction and gave constructive feedback to motivate team members.
- Processed shipments and maintained organized stock shelves.
- Processed all sales transactions accurately and in a timely fashion.
Sales Associate07/2009 to 11/2009AAFES PxTraCity
- Processed an average of 50 transactions each day in a timely manner.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Helped customers select products that best fit their personal needs.
- Maintained visually appealing and effective displays for the store.
- Offered exceptional customer service to differentiate and promote the company brand.
- Consulted with customers on the latest styles and trends.
- Kept the showroom clean and maintained neat, orderly product displays.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Communicated information to customers about product quality, value and style.
- Offered direction and gave constructive feedback to motivate team members.
- Built and maintained effective relationships with peers and upper management.
- Informed customers about all product lines and services offered by the company.
Education and Training
2015Mind Body InstituteCity, State
Business Administration and Finance: Business Management2014Hopkinsville Community CollegeCity, StateBusiness Management Continuing education in
Coursework in International Business, Accounting and Finance
Skills
Accounting, Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, Finance, International Business, leadership, listening, Loss prevention, market, neat, quality, sales, phone
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Resume Overview
School Attended
- Mind Body Institute
- Hopkinsville Community College
Job Titles Held:
- Sales Rep- I
- Store Manager
- Sales Associate
Degrees
- 2015
Business Administration and Finance : Business Management 2014
Coursework in International Business, Accounting and Finance
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