Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Bilingual Spanish/English Foreman with Customer Service familiar with all aspects of logistics, shipping and receiving and general warehouse operation. Custodian knowledgeable about the unique cleaning procedures required for hospitals. Familiar with all major health codes and standards.
Janitorial equipment familiarity
Excellent communication skills
Answered customers' questions and addressed problems and complaints in person and via phone.Answered customers' questions and addressed problems and complaints in person and via phone.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Cutting Hair, Marketing on Craigslist, Stocking, Helped customers select products that best fit their personal needs, Educated customers on product and service offerings, Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Cleaned, wrapped, and labeled outgoing orders, Counted and verified orders picked to ensure accuracy, Picked, packed, received, and restocked products with forklift, lift truck and stock picker.
Operated a cash register to process cash, check and credit card transactions, Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges, Computed accurate sales prices for purchase transactions, Served as the company's only bilingual Spanish/English customer service representative, Assisted customers with store and product complaints, Maintained adequate cash supply in cash drawers in multiple checkout stations, Assisted in gathering and moving materials and equipment for the assigned displays.
Displayed the appropriate signage for products and sales promotions, Computed sales prices, total purchases and processed payments, Described merchandise and explain operation of merchandise to customers, Placed special orders and called other stores to find desired items, Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Dusted and mopped all hard surfaces, Scraped gum off of hard surfaces and carpet, Wet mopped and spot mopped public corridors, washrooms and classrooms, Dusted furniture, walls, machines and equipment, Operated janitorial equipment properly and safely, Operated janitorial equipment properly and safely.
*Raised Horses for 9 years in Puerto Rico
*Volunteered at Hospital(Peace River Hospital, Fort Charlotte, Fl) while living in Florida.
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