Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Self-motivated administrative professional with extensive experience overseeing medical office operations.
65 WPM 10 key MicroSoft Word Excel Windows
*Employee of the month 6 months straight Perfect attendance
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Supervised and trained admitting, billing and collection staff.Updated patient accounts and information on a daily basis.Created databases and spreadsheets to improve inventory management and reporting accuracy.Managed incoming and outgoing calls for busy medical office.Scheduled and confirmed appointments for entire management team.Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.Coordinated admission processes and prepared medical records and agreement packets.Handled and processed confidential patient information.
10 key, budget, cash receipts, cash registers, contracts, credit, resolve customer complaints, Inventory, meetings, Excel, Exchange, money, Windows, MicroSoft Word, personnel, policies, reconciling, Maintain records, sales, tables, 65 WPM
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