LiveCareer-Resume

Sales Office resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview
  • Highly enthusiastic customer service professional with 7 years client interface experience.
  • Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel.
  • Enthusiastic customer representative with in-depth knowledge of sales, account management and training.
  • Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.
  • Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.
  • Results-driven Sales associate with proven ability to establish rapport with clients.
  • Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
 

Core Strengths
  •  Cash handling accuracy
  •  Outgoing Loss prevention
  • Mathematical aptitude
  • Organized Time management
  • Detail-oriented Excellent multi-tasker
  • Strong communication skills
  • Strong organizational skills
  • Flexible schedule Proficient in MS Office Reliable Personable Eager to learn
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Inventory control familiarity
  • Adaptive team player
  • Visual merchandising proficiency
  • Opening/closing procedures
Accomplishments
  • I am currently I full-time student.
  • I am active in SGA and I have also been placed on the deans list.
  • I am a determined.
  • young lady who always strives to be the best that I can be.
  • I try to go above and beyond anyones expectations and be the.
  • best that I can possibly be, in anything that I do.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Database Maintenance;                                                                    Assisted in the managing of the company database and verified, edited and modified members’ information.

    Work Experience
    08/2015 to 02/2016
    Sales/ Office Sargent Aerospace Santa Ana, CA,
    • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
    • Prevented store losses using awareness, attention to detail and integrity.
    • Organized weekly sales reports for the sales department to track product success.
    • Computed accurate sales prices for purchase transactions.
    • Worked as a team member performing cashier duties, product assistance and cleaning.
      Expressed appreciation and invited customers to return to the store.
    • Managed quality communication, customer support and product representation for each client.
    08/2013 to 02/2014
    Customer service Geico City, STATE,
    • Collected customer feedback and made process changes to exceed customer satisfaction goals.
    • Made reasonable procedure exceptions to accommodate unusual customer requests.
    • Provided accurate and appropriate information in response to customer inquiries.
    • Demonstrated mastery of customer service call script within specified timeframes.
    • Addressed customer service inquiries in a timely and accurate fashion.
    08/2011 to 02/2012
    Sales associate/ Customer Service Khols City, STATE,
    • Opened and closed the store, which included counting cash drawers and making bank deposits.
    • Helped customers select products that best fit their personal needs.
    • Maintained visually appealing and effective displays for the entire store.
    • Educated customers on product and service offerings.
    • Offered exceptional customer service to differentiate and promote the company brand.
    • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
    • Kept the showroom clean and maintained neat, orderly product displays.
    • Processed an average of 100 transactions each day in a timely manner.
    • Processed all sales transactions accurately and in a timely fashion.
    •  Excelled in exceeding daily credit card application goals.
    • Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store.
    03/2009 to 08/2011
    Customer Service Crew Member Amc Regency 20 City, STATE,
    • Opened and closed the store, which included counting cash drawers and making bank deposits.
    • Processed all sales transactions accurately and in a timely fashion.
    • Processed shipments and maintained organized stock shelves.
    • Built and maintained effective relationships with peers and upper management.
    • Balanced the needs of multiple customers simultaneously in a fast-paced environment.
    Educational Background
    Expected in 2016
    Associate of Science: Nursing
    Hillsborough Community College - Ruskin, FL
    GPA: Recipient of Bank of America Scholarship Student government representative I am on the Deans List
    • Nursing Recipient of Bank of America Scholarship
    • Student body government representative
    • Deans list
    Skills
    • Cash handling
    • Strong communication skills
    • customer service
    • Detail-oriented, fashion, fast
    • Loss prevention
    • MS Office
    • Excel
    • Access
    • Strong public speaker
    • Multi-tasking

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    Resume Overview

    School Attended

    • Hillsborough Community College

    Job Titles Held:

    • Sales/ Office
    • Customer service
    • Sales associate/ Customer Service
    • Customer Service Crew Member

    Degrees

    • Associate of Science

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