Sales/ Office Resume Example
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SALES/ OFFICE
Career Overview
- Highly enthusiastic customer service professional with 7 years client interface experience.
- Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel.
- Enthusiastic customer representative with in-depth knowledge of sales, account management and training.
- Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.
- Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.
- Results-driven Sales associate with proven ability to establish rapport with clients.
- Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
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Accomplishments
- I am currently I full-time student.
- I am active in SGA and I have also been placed on the deans list.
- I am a determined.
- young lady who always strives to be the best that I can be.
- I try to go above and beyond anyones expectations and be the.
- best that I can possibly be, in anything that I do.
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Database Maintenance; Assisted in the managing of the company database and verified, edited and modified members' information.
Work Experience
Sales/ Office, 09/2015 to 03/2016Sargent Aerospace - Santa Ana , CA
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Prevented store losses using awareness, attention to detail and integrity.
- Organized weekly sales reports for the sales department to track product success.
- Computed accurate sales prices for purchase transactions.
- Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store. - Managed quality communication, customer support and product representation for each client.
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Customer service, 09/2013 to 03/2014Geico - City , STATE
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Made reasonable procedure exceptions to accommodate unusual customer requests.
- Provided accurate and appropriate information in response to customer inquiries.
- Demonstrated mastery of customer service call script within specified timeframes.
- Addressed customer service inquiries in a timely and accurate fashion.
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Sales associate/ Customer Service, 09/2011 to 03/2012Khols - City , STATE
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Helped customers select products that best fit their personal needs.
- Maintained visually appealing and effective displays for the entire store.
- Educated customers on product and service offerings.
- Offered exceptional customer service to differentiate and promote the company brand.
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Kept the showroom clean and maintained neat, orderly product displays.
- Processed an average of 100 transactions each day in a timely manner.
- Processed all sales transactions accurately and in a timely fashion.
- Excelled in exceeding daily credit card application goals.
- Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store.
Customer Service Crew Member, 03/2009 to 08/2011Amc Regency 20 - City , STATE
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Processed all sales transactions accurately and in a timely fashion.
- Processed shipments and maintained organized stock shelves.
- Built and maintained effective relationships with peers and upper management.
- Balanced the needs of multiple customers simultaneously in a fast-paced environment.
Educational Background
Associate of Science:Nursing,2016Hillsborough Community College - City, State, United StatesGPA: Recipient of Bank of America Scholarship
Student government representative
I am on the Deans List
- Nursing Recipient of Bank of America Scholarship
- Student body government representative
- Deans list
Skills
- Cash handling
- Strong communication skills
- customer service
- Detail-oriented, fashion, fast
- Loss prevention
- MS Office
- Excel
- Access
- Strong public speaker
- Multi-tasking
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Resume Strength
- Formatting
- Word choice
- Strong summary
Resume Overview
School Attended
- Hillsborough Community College
Job Titles Held:
- Sales/ Office
- Customer service
- Sales associate/ Customer Service
- Customer Service Crew Member
Degrees
- Associate of Science : Nursing , 2016
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