Sales Merchandiser resume example

• Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.

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• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Displayed products properly at customer sites and according to company specifications and policies.
• Immediately addressed problems with customers to promote speedy resolution.
• Stayed in open communication with existing customers to offer immediate access to new products.
• Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

• Merchandised new stock to appeal to customers, grab attention and drive sales.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Rotated manufacturer products as needed.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Led merchandise selection, pricing, planning and marketing.
• Pinpointed incremental sales for sales representatives to pursue.
• Completed stock orders and managed inventory levels.
• Assembled promotional displays, including quarter and full-size point of purchase displays.
• Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
• Inspected merchandise for quality and arranged proper display location on floor.
• Created visual marketing and styled window displays.
• Unloaded arriving product stock and moved to store display areas.
• Conferred with store managers to obtain information about customer needs and preferences.
• Answered customer questions regarding store merchandise, department information and pricing.
• Educated employees on new merchandise during seasonal workshops.
• Supplied daily support to buyer and assistant buyer.
• Developed partnerships with internal groups such as packaging, visual and e-commerce.
• Anticipated consumer buying patterns to create purchase and inventory plan.

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• Established strong vendor relationships to maintain and support business.
• Traveled to market, visited vendors and assisted buyers with merchandise selection.
• Loaded and unloaded merchandise using ladder and pallet jack.
• Verified products appeared at correct locations in proper quantities.
• Worked with managers and advertising directors to optimize promotions.
• Interviewed and worked closely with vendors to acquire and develop desired products.